What is Customer Experience (CX)? Crash Course
Fonteva
OCTOBER 18, 2022
To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Even if the term CX is new to your organization, know that the principles are not. What are the benefits of an intentional CX strategy? What is CX?
Let's personalize your content