Association Subculture

AUGUST 3, 2012

Shelly Alcorn, CAE is a principal with Alcorn Associates and provides strategic consulting services to nonprofit trade and professional associations. This is all about who you are and maybe meeting other people with secret TV obsessions just like you! Here is a link to the clip - CD Repair Guy. She is also an accomplished public speaker.

Dallas 100

Dallas United States Conference Leadership 100

Association Subculture

MAY 13, 2013

How and what could we change for the better when we decide we aren''t providing services for the lucky few who can figure it out? What would happen if we put the words "every member needs a champion" on the top of our letterhead, in our vision and our strategic plans?

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Association Subculture

DECEMBER 19, 2012

That is the kind of loyalty that will outlast any program or service you could possibly devise. We need to broaden our interactions to ensure those subcultures that form are able to find each other, but are also able to interact with different groups so we cross-pollinate ideas.

Video 100

Video Innovation Resources Products 100

Association Subculture

SEPTEMBER 7, 2011

What if your association stopped creating so many services? What if you set policy that required any new service launch be subject to the intentional retirement of something else? More often than not, a profusion of choice can lead us to outright rejection of the whole ball of wax.

Association Management 100

Association Management Innovation United States Leadership 100

Association Subculture

JUNE 19, 2010

By merging our collective skill set, we can provide a holistic set of services to non-profit trade and professional associations, subsidiaries, charities, foundations, chambers of commerce and other small businesses. Go check it out and feel free to forward the link to people you feel may benefit from our services. So, its official.

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United States Project Innovation Leadership 100

Association Subculture

SEPTEMBER 5, 2013

It’s not exciting to hear members repeatedly tell us the value they get from the association is steeped in services we consider “traditional.” I frequently get the opportunity to review data sets from association surveys and time and again “professional development” and “networking” rank at or near the top of perceived value.

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Association Subculture

FEBRUARY 27, 2014

I believe they have a stellar argument to make about the digital divide in America and how seniors, people who do not have access to broadband or who are in poverty could potentially be locked out of vital government services if a wholesale switch to a paperless system goes through. I''m with ya'' on that one.

United States 100

United States System Cost Newsletter 100

Association Subculture

SEPTEMBER 21, 2011

If we do need them, then how can we create the kind of collaborative platform that will host that ecological system and channel their talents into a holistic grappling with health services? If Howard Buffett is successful, he could remake the face of nonprofit philanthropy world wide. Who will enter our sphere and do the same? Sweet dreams.

Innovation 100

Innovation United States Association Management Education 100

Association Subculture

JANUARY 8, 2012

When Customer Service Isn't. . ▼ 2012. (23). ► July. (3). ► May. (2). ► April. (7). ► March. (4). ► February. (3). ▼ January. (4). It Gets Better.Sometimes. DIY - "Makes Me Think Of" Creativity Exercise. Times Like These - My 5 Terms for 2012. ► 2011. (27). ► December. (4).

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Arkansas United States Leadership Education 100

Association Subculture

FEBRUARY 24, 2010

The flip side is becoming miserly and hoarding more and more in reserves and investments at the cost of member service.

Recruiting 100

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Association Subculture

JANUARY 16, 2012

When Customer Service Isn't. . ▼ 2012. (23). ► July. (3). ► May. (2). ► April. (7). ► March. (4). ► February. (3). ▼ January. (4). It Gets Better.Sometimes. DIY - "Makes Me Think Of" Creativity Exercise. Times Like These - My 5 Terms for 2012. ► 2011. (27). ► December. (4).

Sacramento 100

Sacramento United States Leadership Education 100

Association Subculture

NOVEMBER 17, 2010

“Community is built not by specialized expertise, or great leadership, or improved services; it is built by great citizens.” Here’s a little excerpt for your readers from Chapter 4: Open Community Means Empowering the Periphery. Citizens versus members. ” - Peter Block, author of Community: The Structure of Belonging.

Social Media 100

Social Media United States Leadership Education 100

Association Subculture

MARCH 19, 2012

For example, my profession is software development, and the association delivers services/products which are embodied in software. But I agree that the reverse does occur, and there are times when I feel that my experience within the profession has not been recognized/appreciated. March 22, 2012 10:57 AM. Shelly Alcorn, CAE.

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Association Subculture

JANUARY 2, 2012

When Customer Service Isn't. . ▼ 2012. (23). ► July. (3). ► May. (2). ► April. (7). ► March. (4). ► February. (3). ▼ January. (4). It Gets Better.Sometimes. DIY - "Makes Me Think Of" Creativity Exercise. Times Like These - My 5 Terms for 2012. ► 2011. (27). ► December. (4).

United States 100

United States Education Leadership Project 100

Association Subculture

AUGUST 2, 2011

Membership, like friendship, is no longer an experience that you can commoditize the way you do programs, services and other benefits. Especially because social media gives me a way to establish professional relationships and gain access to information on my own. Genuine affiliation has to be based on something bigger than a WIFM outcome.

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Association Subculture

APRIL 30, 2010

Attempt to reclassify broadband services so they fall squarely within their regulatory structure. The FCC only has a few options to act. Do nothing and hope for the best. Wait for Congress to act (dont hold your breath - they seem to be a little busy right now). What can we do? Well, a few things. We need to take action and stay informed.

United States 100

United States Conference Leadership Education 100

Association Subculture

DECEMBER 15, 2010

If you think its great copy, but you dont truly believe what youve written about that program or service - adjust accordingly. Here are five questions to ask when you find yourself in charge of a new marketing campaign in your nonprofit association. Do I really think this? Ask yourself if you buy your own marketing copy.

Association Management 100

Association Management United States Sample Conference 100

Association Subculture

MAY 27, 2010

I chose to "slack" and not attend the service, opting instead to send flowers rather than watch the two sons he chose to raise later grieve over the father they had just lost. For them, its fresh - but Ive been at it for 37 years.

Innovation 100

Innovation United States Education Leadership 100

Association Subculture

DECEMBER 10, 2010

A promise can be a commitment to an experience for a service firm or organization, or producing certain kids of results. Shelly, I like your analogy to kissing the frog wrt to branding. I've always found it helpful to think of branding as an organization's promise. This works for products too.

Association Management 100

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Association Subculture

APRIL 6, 2010

Complete reformulation of structure and services? .” Hope without enough cash in the bank is not enough, but enough cash in the bank without hope is deadly. Recovery depends on hope for the future – realistic or not. What Do We Do Now? – Merger? Bankruptcy? Selecting a new strategic vision? Consider all options.

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Maine Leadership United States Innovation 100

Association Subculture

MARCH 21, 2011

“Governance” rooted in “servicing needs” does not easily lend itself to the idea of an open system. In practice, this two-dimensional view undermines the three-dimensional nature of a fully engaged citizenry. Our collective mission is to provide opportunities for open, engaged citizens to take action on all levels.

Innovation 100

Innovation System United States Leadership 100

Association Subculture

MARCH 8, 2011

I think we all have "non-members" in our association universes that should really be "members," that meet our definitions of membership and would benefit greatly from our membership services, but which never seem to actually join the organization, no matter how many times we reach out to them.

Innovation 100

Innovation Price United States Education 100

Association Subculture

DECEMBER 22, 2009

Of course, if executives simply pay this idea lip service with titles and "amplified" job descriptions you will soon find an undermined Chief Innovation Officer curled up behind the recycling containers, picking arrows out of their back and slowly drinking themselves into oblivion.). What IF you appoint a "Chief Innovation Officer?"

Innovation 100

Innovation Committee United States Leadership 100

Association Subculture

OCTOBER 23, 2009

I encourage all association personnel to read the report and then thoughtfully evaluate common practices in your associations to see if there are opportunities to improve service to your members. This report also includes a number of helpful definitions.

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Social Media Education Leadership United States 100

Association Subculture

OCTOBER 14, 2009

But, you provide the service of your unique perspective, your ability to view old ideas through new lenses and your humor. I see a whole page of purple sweaters and another with pics of cropped pants and yet another with military inspired looks. No collusion, no collaboration but this is what emerged as trends. Are sweaters new?

United States 100

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Association Subculture

DECEMBER 2, 2009

Am I going to be fired up enough about values that discuss "providing a customer service culture for members" to the point where Im willing to blow the association up if we cant achieve it? Am I going to get the same sense of clarity and purpose in a morass of "internal" and "external" value statements in so many strategic plans these days?

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