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Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question
.orgSource
MARCH 6, 2023
ENA brings objectivity to the process by using the net promoter score as a tool to measure success. Associations revolve around relationships, but the shape of those connections has changed. The association value proposition should be revised to meet the moment. Stay tuned for Sharon’s analysis of the dialogue.
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