Higher Logic

SEPTEMBER 26, 2022

The post How Technology’s Past and Present Will Affect Future Member Experiences appeared first on Higher Logic. A recent episode of the Member Engagement Show podcast featured a discussion on how technology, or the lack of it, shapes the member experiences associations provide.

Member Experience 156

Member Experience Member Engagement Technology 156

Smooth The Path

FEBRUARY 1, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

Member Experience 147

Member Experience Price Certificate Member Engagement 147

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

Higher Logic

APRIL 21, 2022

The post Meet Higher Logic Thrive: Our New Member Experience Solution for Associations appeared first on Higher Logic. Presenting Higher Logic Thrive, the complete solution for associations to create powerful member experiences, easily.

Member Experience 156

Member Experience 156

Nimble AMS

JULY 18, 2023

Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the member experience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.

Member Experience 128

Member Experience Technology Social Media Software 128

Nimble AMS

FEBRUARY 19, 2023

Do y our members value in – person events ? If so, g ive them something to talk about when you improve the member experience by adopting innovative technology ! Associations Now reports that young professionals value in-person events. Here’s how to get started. Online community platform.

Member Experience 126

Member Experience Tips Software Innovation 126

Nimble AMS

JUNE 22, 2022

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

Member Experience 118

Member Experience Tips Software LMS 118

Nimble AMS

OCTOBER 28, 2022

Your associ ation should consider adopting AI because it can help you exceed member expectations and boost recruitment and retention efforts. Keep reading to learn more ways AI can help your association provide an excellent member experience and offer c ompetitive member benefits. . Improve member services.

Member Experience 115

Member Experience Recruiting Recruitment Tips 115

Nimble AMS

MARCH 8, 2023

How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.

Member Experience 113

Member Experience Innovation Tips Software 113

Nimble AMS

JUNE 13, 2023

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

Member Experience 122

Member Experience Revenue Products Process 122

YM Careers

MAY 21, 2024

Association industry research suggests that career development can improve the member experience. The post Research-based Tips to Improve the Association Member Experience appeared first on YM Careers by Community Brands. Here are six tips based on those findings.

Member Experience 52

Member Experience Tips Industry 52

YourMembership

JULY 18, 2019

The post How to turn your members events into great member experiences appeared first on YourMembership. In fact, in the Community Brands benchmark report on small staff associations, 83 percent of respondents said that events.

Member Experience 218

Member Experience How To Revenue Conference 218

YourMembership

JANUARY 17, 2019

The post Social engagement for a great member experience appeared first on YourMembership. Here are a couple of social technology capabilities to consider: Built-in online community Many association technology providers are seeking innovative ways to elevate social networking among association.

Member Experience 170

Member Experience Social Media Innovation Technology 170

Smooth The Path

JULY 7, 2020

Many members feel a part of something bigger than themselves. When people share their member experience, I’m struck by how little they talk about their benefits. Value is necessary, but so is cultivating exceptional member experiences. Focus on experience before focusing on the paperwork.

Member Experience 136

Member Experience Innovation Association Value Member Engagement 136

Association Adviser

NOVEMBER 9, 2022

So, how can you enhance your association’s career center to attract more job seekers, turn them into members and offer your existing members a great experience? The post 5 Ways to Enhance Your Career Center for a Great Member Experience appeared first on Association Adviser. Learn more.

Member Experience 144

Member Experience Tools Member Engagement 144

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 116

Member Experience Tips Guidelines Tools 116

Smooth The Path

JANUARY 18, 2022

When might your members experience fear? Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their member experience. The post Identify Spots of Fear for a Better Member Experience appeared first on Smooth The Path.

Member Experience 78

Member Experience Certificate Course Conference 78

Smooth The Path

JUNE 1, 2021

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.

Member Experience 78

Member Experience Chicago Certificate Survey 78

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Use your data. Learn more.

Member Experience 105

Member Experience Software How To FAQ 105

Smooth The Path

MARCH 14, 2019

Members know when a poor user experience prevents them from engaging and will tell you if you ask them. When your metrics indicate there is a problem talk to members to find out what the source of the problem is. Related: The real value of the association for members. Experiences you cannot measure might matter more.

Member Experience 102

Member Experience Marketing Communications Industry 102

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

YourMembership

JANUARY 5, 2018

The post 3 New Year’s resolutions to improve your association members’ experience. I only have to look over my shoulder at the elliptical in my office to spot a failed resolution of 2016. However, it doesn’t have to be this way. appeared first on YourMembership.

Member Experience 170

Member Experience Marketing 170

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 95

Member Experience Tips Member Engagement Membership Management 95

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

Member Experience 78

Member Experience System Content Tips 78

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 92

Member Experience Tips Member Engagement Membership Management 92

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

Class 130

Class Member Experience Revenue Member Engagement 130

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

Class 130

Class Member Experience Revenue Member Engagement 130

YourMembership

MARCH 9, 2017

Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities.

Member Experience 231

Member Experience Software Association Management Social Media 231

ReviewMyAMS

MAY 19, 2021

Guest post by HeidiAnne Malcom, RSM US Members interact with your organization in many ways, but the main way is through your website. When members and nonmembers visit your website they already have an expectation of the experience they should encounter.

Member Experience 93

Member Experience LMS Maine Organization 93

HighRoad Solution

APRIL 24, 2020

Association members follow the same process when they’re making decisions about attending events, renewing their membership, or getting certified. Every purchasing decision happens at the end of a journey.

Member Experience 109

Member Experience Process Member Engagement 109

Smooth The Path

MAY 22, 2016

Related: The stories members make up. What we can do to get members to rave about the association. The post Intentionally Designing Member Experiences appeared first on Smooth The Path. Are you leveraging your association’s value trigger point?

Member Experience 97

Member Experience Conference Innovation Strategy 97

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Examples Resources 78

Smooth The Path

MARCH 19, 2017

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Related posts: The problems attendees experience at conferences.

Member Experience 68

Member Experience Cost Conference Technology 68

Forj

AUGUST 17, 2023

Forj, the leading software platform provider purpose-built for communities of practice, is excited to announce its expanded vision and new, unified branding following the company’s successful acquisition of Mobilize and merger with Web Courseworks earlier this year.

Member Experience 70

Member Experience Software 70

Smooth The Path

JUNE 14, 2016

The world is moving toward experiences … are associations focusing enough on member experiences? But what we are building with artificial reality is an internet of experiences.” Soon it won’t be enough to have a great product, or great customer service, we’ll expect a great experience too.

Member Experience 60

Member Experience Products Conference System 60

GrowthZone

OCTOBER 9, 2018

It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-member experiences? See why engaging new members within 3 days to 3 weeks is critical.

Member Experience 60

Member Experience Education Content Process 60