Nimble AMS

MARCH 8, 2023

How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.

Member Experience 111

Member Experience Innovation Tips Association Management 111

Smooth The Path

FEBRUARY 1, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

Member Experience 147

Member Experience Member Engagement Certificate Price 147

Nimble AMS

OCTOBER 28, 2022

Your associ ation should consider adopting AI because it can help you exceed member expectations and boost recruitment and retention efforts. Keep reading to learn more ways AI can help your association provide an excellent member experience and offer c ompetitive member benefits. . Improve member services.

Member Experience 112

Member Experience Tips Recruiting Recruitment 112

Nimble AMS

JUNE 22, 2022

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

Member Experience 115

Member Experience Tips Association Management LMS 115

Association Adviser

NOVEMBER 9, 2022

So, how can you enhance your association’s career center to attract more job seekers, turn them into members and offer your existing members a great experience? The post 5 Ways to Enhance Your Career Center for a Great Member Experience appeared first on Association Adviser. Learn more.

Member Experience 144

Member Experience Tools Member Engagement 144

YourMembership Blog

JULY 18, 2019

The post How to turn your members events into great member experiences appeared first on YourMembership. In fact, in the Community Brands benchmark report on small staff associations, 83 percent of respondents said that events.

Member Experience 218

Member Experience How To Conference Revenue 218

Smooth The Path

JULY 7, 2020

Many members feel a part of something bigger than themselves. When people share their member experience, I’m struck by how little they talk about their benefits. Value is necessary, but so is cultivating exceptional member experiences. Focus on experience before focusing on the paperwork.

Member Experience 136

Member Experience Innovation Association Value Member Engagement 136

YourMembership Blog

JANUARY 17, 2019

The post Social engagement for a great member experience appeared first on YourMembership. Here are a couple of social technology capabilities to consider: Built-in online community Many association technology providers are seeking innovative ways to elevate social networking among association.

Member Experience 170

Member Experience Social Media Innovation Technology 170

Membersuite

JANUARY 12, 2022

Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the member experience and making sure it aligns with what members expect from your association now. Map the Member Journey .

Member Experience 121

Member Experience How To Software Learning Management System 121

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Use your data. Learn more.

Member Experience 103

Member Experience Software How To Tips 103

Smooth The Path

JANUARY 18, 2022

When might your members experience fear? Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their member experience. The post Identify Spots of Fear for a Better Member Experience appeared first on Smooth The Path.

Member Experience 78

Member Experience Certificate Conference Course 78

Smooth The Path

JUNE 1, 2021

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.

Member Experience 78

Member Experience Chicago Certificate Survey 78

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.

Member Experience 78

Member Experience Directory Association Software Recruiting 78

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 95

Member Experience Tips Member Engagement Membership Management 95

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 92

Member Experience Tips Member Engagement Membership Management 92

YourMembership Blog

JANUARY 5, 2018

The post 3 New Year’s resolutions to improve your association members’ experience. I only have to look over my shoulder at the elliptical in my office to spot a failed resolution of 2016. However, it doesn’t have to be this way. appeared first on YourMembership.

Member Experience 170

Member Experience Marketing 170

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

Member Experience 78

Member Experience Content Tips Communications 78

Smooth The Path

MARCH 14, 2019

Members know when a poor user experience prevents them from engaging and will tell you if you ask them. When your metrics indicate there is a problem talk to members to find out what the source of the problem is. Related: The real value of the association for members. Experiences you cannot measure might matter more.

Member Experience 102

Member Experience Communications Marketing Industry 102

Elevating Engagement

SEPTEMBER 22, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting.

Member Experience 52

Member Experience Member Engagement Certificate Price 52

YourMembership Blog

MARCH 9, 2017

Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities.

Member Experience 231

Member Experience Association Management Software Member Engagement 231

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Organization Resources 78

Nimble AMS

DECEMBER 14, 2020

A recent study on member engagement by Community Brands shows that members place increasing value on having ways to connect and learn year-round. Providing an online community is an ideal way to deliver a great member experience and keep members involved every day.

Member Experience 78

Member Experience Member Engagement Content Resources 78

HighRoad Solution

APRIL 24, 2020

Association members follow the same process when they’re making decisions about attending events, renewing their membership, or getting certified. Every purchasing decision happens at the end of a journey.

Member Experience 109

Member Experience Process Member Engagement 109

Smooth The Path

MAY 22, 2016

Related: The stories members make up. What we can do to get members to rave about the association. The post Intentionally Designing Member Experiences appeared first on Smooth The Path. Are you leveraging your association’s value trigger point?

Member Experience 97

Member Experience Conference Innovation Strategy 97

Smooth The Path

MARCH 19, 2017

A delightful member experience doesn’t have to flashy, highly technological, or expensive which is good because your smaller association or your chapters may not be able to afford expensive options. A very pleasant member experience can just be human. Related posts: The problems attendees experience at conferences.

Member Experience 68

Member Experience Cost Conference Organization 68

GrowthZone

OCTOBER 9, 2018

It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-member experiences? See why engaging new members within 3 days to 3 weeks is critical.

Member Experience 60

Member Experience Education Content Process 60

Smooth The Path

JUNE 14, 2016

The world is moving toward experiences … are associations focusing enough on member experiences? But what we are building with artificial reality is an internet of experiences.” Soon it won’t be enough to have a great product, or great customer service, we’ll expect a great experience too.

Member Experience 60

Member Experience Conference Innovation Content 60

ReviewMyAMS

MAY 19, 2021

Guest post by HeidiAnne Malcom, RSM US Members interact with your organization in many ways, but the main way is through your website. When members and nonmembers visit your website they already have an expectation of the experience they should encounter.

Member Experience 69

Member Experience LMS Maine Organization 69

Nimble AMS

OCTOBER 8, 2019

A deeper dive shows that members are most interested in targeted recommendations on continuing education and specific programs that align with their interests. With these ideas in mind, here are three ways to provide a personalized member experience throughout your members’ career journey. Consider what your members want.

Member Experience 60

Member Experience Member Engagement Content Tips 60

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Membership Management 60

YourMembership Blog

JUNE 12, 2012

I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable.

Member Experience 150

Member Experience Membership Management Social Media Member Engagement 150

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology Innovation System 60

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Membership Management 60

Associations Now

SEPTEMBER 15, 2017

Associations can use the Storify tool to quickly and efficiently gather social posts into online stories that highlight the member experience. The post Membership Hack: Storify Member Experiences appeared first on Associations Now. How to hack it?

Member Experience 60

Member Experience Member Engagement Social Media California 60

KiKi L'Italien's Acronym Soup

MARCH 23, 2015

What Challenges Are Facing Associations As It Pertains to Customer Experience? Understanding Data I think one big challenge organizations face in building the right member experience is in figuring out how to use the data associations already have.

Member Experience 100

Member Experience Social Media Organization Leadership 100

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 135

Survey Member Experience Strategy Member Engagement 135

HighRoad Solution

MARCH 4, 2021

Organizations spend a great deal of time making assumptions about their members' interests. And there are a number of tools out there to support the collection of behavioral data so that associations can get better and better at getting to know their members. Association audiences are no exception.

Member Experience 78

Member Experience Tools Organization Strategy 78