MembersClicks

MARCH 16, 2020

Read on for a few virtual event FAQs…. With increasing concerns around COVID-19, many organizations are having to rethink and restructure their upcoming events. For many, that means canceling their event(s) outright. For others, that means taking their event(s) or component(s) of their events and making them virtual. Now, if you’ve never hosted a virtual event before, the thought can certainly be intimidating — especially when you’re in a time crunch.

FAQ 87

FAQ Technology Event Planning Organization 87

Associations Now

SEPTEMBER 11, 2018

After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” Jones says.

FAQ 77

FAQ Social Media Tools Team 77

MembersClicks

FEBRUARY 21, 2019

Do you currently have an FAQ page on your organization’s website? FAQ pages can actually help boost your organization’s SEO. Think about it: If someone asks their smart speaker a question, and that question appears nearly word for word on your FAQ page, the chances of your site and info popping up increase greatly. Now the good news is, FAQ pages really aren’t that hard to create. Not sure what type of information to put on your FAQ page?

FAQ 84

FAQ Video Content Organization 84

MembersClicks

JUNE 19, 2017

Today, we’re going over the basics: CAE FAQs and what you need to know: association management association leadership ASAE Small Staff ChatterIf you’ve been in the association industry for a while, you’ve likely heard about the Certified Association Executive (CAE) program. You know it’s a pretty prestigious credential, but aside from that, what exactly does that process/accreditation entail? Should you pursue it?

FAQ 70

FAQ Process Industry Association Management 70

ePly

MARCH 6, 2019

That’s where an FAQ, or “frequently asked questions,” page comes in handy. Here are some thoughts on writing your FAQ page in a way that’ll effectively keep attendees in-the-know: event planning marketingAnswering attendee questions is an inevitable part of event planning. That said, with all the other balls your juggling, it can be hard to take the time to answer the same questions over, and over, and over.and over again.

FAQ 65

FAQ How To Event Planning Marketing 65

Wild Apricot

NOVEMBER 23, 2008

First-time nonprofit managers can often use a bit of guidance from more experienced colleagues, as well as the answers to specific questions. The problem is, there just aren't enough mentors to go around, and perhaps this is especially so in the nonprofit sector where resources are stretched to the limit. What's the solution? Well, Third Sector New England believes it's found a partial solution at any rate.( read more

FAQ 150

FAQ Video Resources Communications 150

Wild Apricot

OCTOBER 30, 2018

In our October update we look at the new member app on Android, member location mapping, and some support FAQs. newsletter update october growth-summit location-mapping app-for-members

FAQ 234

FAQ Newsletter 234

Wild Apricot

AUGUST 14, 2019

Here's a how-to guide to using recurring donations, plus answers to donor FAQs, to help donors confidently get started using recurring donations Are you thinking of setting up a donation subscription? Or is your organization trying to encourage your donors to give regularly?

FAQ 157

FAQ How To Organization 157

Spark Consulting

SEPTEMBER 19, 2018

I have some membership FAQs my clients have asked me over the years that I’ll address, but you might have questions too, and might want the opportunity to ask them in an anonymous setting (rather than on ASAE’s Collaborate community or other public forum). You’ve got questions – I (may) have answers! Now that the Membership 101 Series has concluded, it occurred to me that folks might have some more questions about membership I didn’t think to address.

FAQ 150

FAQ 150

Wild Apricot

JULY 30, 2019

In this month's newsletter, you'll find your invite to a webinar packed with tech tool tips to save you time, plus an introduction to recurring donations, support FAQs and more

FAQ 46

FAQ Newsletter Tips Tools 46

AssociationChat

SEPTEMBER 16, 2020

FAQ Fox. FAQ Fox looks in subreddits and forums to look at the questions that people are asking about your topic and the words they are using to ask. Why can’t coming up with new content be easier ?!

Content 77

Content FAQ Tools Products 77

Higher Logic

DECEMBER 6, 2019

Before your members arrive, be sure to: Create an updated FAQ. If you didn’t have a community technical FAQ before, now’s your chance to create one. Most of us hate moving. It means hassle, stress, PACKING, money, and time, but it’s one of those things you just have to do sometimes.

System 156

System FAQ Tips Software 156

Velvet Chainsaw

JANUARY 14, 2020

All of these details can be provided in consumable methods on a speaker portal, via FAQs, emails, or instructional video. In addition to having presenter FAQs and deadlines published on your speaker portal, curate and/or create resources that will help your presenters elevate their game.

Tips 97

Tips FAQ Committee Proposal 97

GrowthZone

SEPTEMBER 11, 2018

Low hanging fruit: Start with your member or potential member FAQ’s. Hint: FAQ’s also offer your great direction for social media, video, and PR content.

FAQ 91

FAQ How To Video Member Engagement 91

Membersuite

JUNE 21, 2016

Blogging FAQs. It may seem like blogs are taking over the world. Everywhere you look, blogs, blogs, and more blogs. Today, anyone can be a blogger as long as they have something to say. You may be wondering what this has to do with associations? The answer: everything. Blogs are one of the best ways to informally communicate with a broad audience. Whether it’s current or prospective members, your association has the ability to educate and engage. Think blogging doesn’t apply to you?

FAQ 63

FAQ Education Communications 63

GrowthZone

APRIL 3, 2020

The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. crisis [krahy-sis] noun: a stage in a sequence of events at which the trend of all future events is determined.

Communications 94

Communications FAQ Directory Press Release 94

Ungrated

JULY 22, 2020

>>Find more research, resources, FAQs, and best practices related to COVID-19. . Reopening amenities and common areas during the COVID-19 pandemic is a complicated decision for community association leaders. Liability and additional expenses are a huge concern, and balancing what residents want and what the law allows can present challenges. Boards and managers need to ask not only can various amenities be opened, but should they?

Guidelines 53

Guidelines Utah FAQ Atlanta 53

Ungrated

MAY 7, 2020

The May/June issue of CAI’s Common Ground TM magazine covers the steps communities are taking as a result of the outbreak, some of the most pressing FAQs answered by expert attorneys, how large-scale communities and management companies are reacting, what to do about construction projects , and more. Visit www.caionline.org/coronavirus for sample forms, graphics, and templates, more FAQs, updates on CAI classes and events, and analysis of government actions.

FAQ 48

FAQ Texas Sample Class 48

Ungrated

APRIL 16, 2020

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. Community association boards and managers have been making hard decisions to protect residents and staff members since COVID-19 began its rapid spread across the U.S. in late February.

Leadership 79

Leadership FAQ Seattle Newsletter 79

GrowthZone

SEPTEMBER 27, 2017

webinars, on-site training options, videos, searchable FAQs, forums, etc.). online chat, phone, email, online FAQs, etc.). It’s critical for associations to make an “apples to apples” comparison of association management systems when researching new software. Not sure what criteria to consider? In Part 2 of the blog series, “Where to Begin Your Association’s AMS Search” we address how to research ease of use, setup and integration, and training and support.

FAQ 78

FAQ System Software Cost 78

Blue Sky eLearn

MARCH 31, 2020

A FAQ page for those who want quick answers. An association’s success is dependent on how happy and fulfilled its members are. The more meaningful experiences and learning opportunities your association offers , the more likely you can get membership renewals and even attract new members.

Directory 212

Directory FAQ Guidelines Committee 212

Ungrated

JUNE 17, 2020

A series of FAQs can fill information gaps and can easily be written in a document or on the association’s website, if applicable. By Erik Robinson, CMCA, AMS. Moving into a community association, especially if you’ve never lived in one before, may seem daunting.

Oregon 70

Oregon FAQ Committee System 70

Blue Sky eLearn

MAY 16, 2019

A volunteer member once enthusiastically told me “I love a good binder!” ” I’ve taken that to heart over the years and have created many, many good binders. To preserve the online education programs and processes I worked so hard to put in place! At some point, circumstances that may or may not be in your control will dictate that someone else is going to need to review past decisions in order to make future ones.

Tips 183

Tips Education FAQ Sample 183

Associations Now

NOVEMBER 29, 2018

Abby’s job was to help attendees navigate SXSW, find out what was happening, and get timely answers to FAQs. If you’re looking to improve onsite customer service at your meeting, a chatbot may be a good choice.

San Diego 96

San Diego FAQ Conference Team 96

Ungrated

JULY 30, 2020

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. Despite the uncertainty caused by the COVID-19 pandemic, outreach has increased in community associations across the U.S., even as neighbors maintain physical distance from each other. Many have stepped up to develop innovative ways to raise community spirit , including virtual activities and socially distanced events.

FAQ 56

FAQ Houston Innovation Resources 56

Higher Logic

NOVEMBER 28, 2017

And having your FAQs in one place saves time for you and your colleagues. We are busy people. And there is a constant battle for our attention. Some people tend to spend their time on Facebook and others on Instagram. Our communities are in constant competition with these other platforms, so why not use them to our advantage? Go where your members go.

Social Media 143

Social Media FAQ How To Library 143

Ungrated

APRIL 23, 2020

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. Community associations are developing innovative ways to increase community spirit while observing social distancing during the COVID-19 pandemic. Some are facilitating support between residents , some are backing initiatives to assist healthcare workers and small businesses, and others are organizing activities to provide moments of levity.

Texas 63

Texas Austin Fort Worth Dallas 63

Velvet Chainsaw

MARCH 12, 2020

Communicate with members, exhibitors and sponsors on a regular basis and develop FAQs pertinent to all sectors. The disruption to the live events industry due to the Pandemic COVID-19 is unprecedented and impossible to escape. With the mixed messages coming at us from so many different perspectives, it is difficult to gain clarity. What we may believe personally is sometimes in conflict with the practices organization and business leaders decide to follow. So what is the right path?

FAQ 94

FAQ Communications Review Team 94

Ungrated

AUGUST 12, 2020

>>Find more research, resources, FAQs, and best practices related to COVID-19. . Community association managers remain largely protected from the employment impacts, such as furloughs and layoffs, that have affected so many other Americans during the COVID-19 pandemic. Managers are performing essential services for their clients, guiding communities with operational support and advice that affects the health, safety, and welfare of homeowners and residences.

FAQ 47

FAQ Survey Report Revenue 47

Ungrated

MARCH 25, 2020

>>CAI has developed guidance, sample forms and documents, and FAQs on the COVID-19 outbreak. Many local and state governments across the U.S. are ordering that nonessential services cease until further notice to try to curb the spread of COVID-19. Community associations may need to reevaluate which construction projects are necessary to their continued operation—and which ones to put on hold during the outbreak.

Project 59

Project San Diego FAQ Sample 59

Ungrated

MAY 4, 2020

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. The vast majority of community association board members express confidence in their current budget, but half expect their assessment delinquencies to increase going forward, according to a survey conducted by CAI in late April.

FAQ 53

FAQ Survey Report Revenue 53

SilkStart

SEPTEMBER 13, 2017

Of course, you can always send your members a link to one of SilkStart’s FAQs from our extensive support section. If your members have questions that are not covered in the FAQs, please let us know ! As the administrator of an association, you can expect that your members will occasionally come to you when they encounter issues. Although you may not have any experience providing support, not to worry, you will do great!

FAQ 47

FAQ System Course Communications 47

Higher Logic

JANUARY 11, 2018

FAQ’s. I have yet to include an FAQ section, but that is next on my to-do list. “The devil is in the details.” That never rang any truer for me than when I needed to document a marketing campaign for the first time. Indeed, the devil is in those many, many details, and I learned a lot about not letting anything slip through the cracks. Last month we launched some redesigned campaigns for our marketing automation tools.

Tips 140

Tips FAQ Content Project 140

Ungrated

JULY 17, 2020

>>Find more research, resources, FAQs, and best practices related to COVID-19. . Pools might be one of the most desired amenities in community associations, but opening pools in the middle of a pandemic isn’t so simple. That’s what CAI discovered when surveying board members, community managers, and other stakeholders in the industry to share their approach to pools this year.

North Carolina 43

North Carolina NJ FAQ Pennsylvania 43

Optimist Consulting

JANUARY 26, 2017

The report suggests that the sites reviewed could offer more online form ‘prompts’ and FAQ sections. I recently came across Pedalo’s report which examines user experience (UX) on UK membership body sites and thought I would share some of the insights. Pedalo – a web design agency working with membership organisations and other sectors – reviewed 10 leading UK association sites against a set of website user experience criteria and reported on their findings.

FAQ 100

FAQ Report Review Examples 100

Associations Now

APRIL 19, 2019

According to an FAQ , the pledge came to light out of concern with the sector’s fast growth. We intend to work proactively to address topics head-on that could otherwise disrupt the industry’s progress,” ESA stated in the FAQ. The Energy Storage Association, overseeing a growing industry, has created a corporate responsibility initiative that aims to put safety out front. At least 30 companies have signed on to take part.

FAQ 41

FAQ Industry Course Report 41

Higher Logic

AUGUST 30, 2016

Start with some basic background and history and fold in some Staff and Member FAQs. Comb your sent folder and your community site for those FAQs, Code of Conduct, and special instructions for volunteers or super users. There's a lot of talk about succession planning these days, as it's becoming more and more common for people to change jobs every few years or so. The bulk if not all of the succession planning seems to be at the senior level.

Handbook 123

Handbook FAQ New York Content 123

Associations Now

AUGUST 25, 2016

” The groups released an FAQ [PDF] noting some of the reasons for the merger—particularly NCSA’s limited resources and reliance on volunteer leadership to manage its benefits, annual meeting, and networking events. “With its current resources, NCSA is not able to support these initiatives as fully as it would like to,” the FAQ says, adding that ISSA’s wide resources, existing member benefits, and 7,000 members help to offset the problem.

FAQ 49

FAQ Guidelines Certificate Resources 49

SocialFish

MAY 4, 2015

Upgrading From FAQs to Proactive Advice. These include supplementing documented FAQs with updated information culled from user-generated discussion forums, training virtual agents to support more natural conversations and using analytics tools to track the effectiveness of knowledge usage.

FAQ 96

FAQ Communications Tools Revenue 96

Higher Logic

NOVEMBER 30, 2016

Creating content (blogs, FAQs, white papers, webinars). If you feel like you’re caught trying to go upstream in a surging metrics river, you’re not alone. But we do have to measure our community activity and member behavior to get a handle on customer satisfaction. The health of a community is dependent on the health of customers’ interactions and feedback. So we’re faced with two questions: what should we measure, and how?

FAQ 194

FAQ Class Survey Report 194