Hosting a Virtual Event FAQ

MembersClicks

Read on for a few virtual event FAQs…. With increasing concerns around COVID-19, many organizations are having to rethink and restructure their upcoming events. For many, that means canceling their event(s) outright.

FAQ 113

Creating a Top-Notch FAQ Page for Your Association or Chamber

MembersClicks

Do you currently have an FAQ page on your organization’s website? FAQ pages can actually help boost your organization’s SEO. Now the good news is, FAQ pages really aren’t that hard to create. Not sure what type of information to put on your FAQ page?

FAQ 109

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CAE FAQs: What You Need to Know

MembersClicks

Today, we’re going over the basics: CAE FAQs and what you need to know: association management association leadership ASAE Small Staff ChatterIf you’ve been in the association industry for a while, you’ve likely heard about the Certified Association Executive (CAE) program.

FAQ 91

Use a Chatbot to Answer Members’ FAQs

Associations Now

After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” Jones says.

FAQ 77

How to Write an Event FAQ That’ll Actually Help Attendees

Eplys

That’s where an FAQ, or “frequently asked questions,” page comes in handy. Here are some thoughts on writing your FAQ page in a way that’ll effectively keep attendees in-the-know: event planning marketingAnswering attendee questions is an inevitable part of event planning.

FAQ 70

Online Video FAQ for New Nonprofit Managers

Wild Apricot

First-time nonprofit managers can often use a bit of guidance from more experienced colleagues, as well as the answers to specific questions. The problem is, there just aren't enough mentors to go around, and perhaps this is especially so in the nonprofit sector where resources are stretched to the limit. What's the solution? Well, Third Sector New England believes it's found a partial solution at any rate.( read more

FAQ 150

October Update: Don't Miss Our Free Membership Growth Online Summit 2018

Wild Apricot

In our October update we look at the new member app on Android, member location mapping, and some support FAQs. newsletter update october growth-summit location-mapping app-for-members

FAQ 231

The Donor’s Guide to Recurring Donations: How to set up, view or edit a donation subscription

Wild Apricot

Here's a how-to guide to using recurring donations, plus answers to donor FAQs, to help donors confidently get started using recurring donations Are you thinking of setting up a donation subscription? Or is your organization trying to encourage your donors to give regularly?

FAQ 203

July Update: 8 Super Easy Tech Tools to Grow Your Membership

Wild Apricot

In this month's newsletter, you'll find your invite to a webinar packed with tech tool tips to save you time, plus an introduction to recurring donations, support FAQs and more

FAQ 59

Announcing: Membership Q&A

Spark Consulting

I have some membership FAQs my clients have asked me over the years that I’ll address, but you might have questions too, and might want the opportunity to ask them in an anonymous setting (rather than on ASAE’s Collaborate community or other public forum). You’ve got questions – I (may) have answers! Now that the Membership 101 Series has concluded, it occurred to me that folks might have some more questions about membership I didn’t think to address.

FAQ 150

Make Your Blogging Future Bright

Membersuite

Blogging FAQs. It may seem like blogs are taking over the world. Everywhere you look, blogs, blogs, and more blogs. Today, anyone can be a blogger as long as they have something to say. You may be wondering what this has to do with associations? The answer: everything.

FAQ 85

A part to play: Communities positioned to help during the COVID-19 pandemic

Ungrated

The May/June issue of CAI’s Common Ground TM magazine covers the steps communities are taking as a result of the outbreak, some of the most pressing FAQs answered by expert attorneys, how large-scale communities and management companies are reacting, what to do about construction projects , and more.

FAQ 59

5 Tips for Staying Sane During Your Online Community System Migration

Higher Logic

Before your members arrive, be sure to: Create an updated FAQ. If you didn’t have a community technical FAQ before, now’s your chance to create one. Most of us hate moving. It means hassle, stress, PACKING, money, and time, but it’s one of those things you just have to do sometimes.

System 156

How to Leverage Voice Search for your Association

GrowthZone

Low hanging fruit: Start with your member or potential member FAQ’s. Hint: FAQ’s also offer your great direction for social media, video, and PR content.

FAQ 88

Tips for Preserving Your eLearning Programs

Blue Sky eLearn

A volunteer member once enthusiastically told me “I love a good binder!” ” I’ve taken that to heart over the years and have created many, many good binders. To preserve the online education programs and processes I worked so hard to put in place!

Tips 237

Raising spirits: How a Texas community is engaging residents during COVID-19

Ungrated

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. Community associations are developing innovative ways to increase community spirit while observing social distancing during the COVID-19 pandemic.

Texas 83

Questions for Associations to Ask When Choosing an AMS

GrowthZone

webinars, on-site training options, videos, searchable FAQs, forums, etc.). online chat, phone, email, online FAQs, etc.). It’s critical for associations to make an “apples to apples” comparison of association management systems when researching new software.

FAQ 98

Hello, neighbor: What to include in a welcome packet for new residents

Ungrated

A series of FAQs can fill information gaps and can easily be written in a document or on the association’s website, if applicable. By Erik Robinson, CMCA, AMS. Moving into a community association, especially if you’ve never lived in one before, may seem daunting.

Protecting community: Board members and managers show the value of crisis leadership

Ungrated

>>Access CAI’s free COVID-19 resources, FAQs, and best practices. Community association boards and managers have been making hard decisions to protect residents and staff members since COVID-19 began its rapid spread across the U.S. in late February.

How to Drive Traffic to Your Community Using Social Media

Higher Logic

And having your FAQs in one place saves time for you and your colleagues. We are busy people. And there is a constant battle for our attention. Some people tend to spend their time on Facebook and others on Instagram.

Attracting More Association Members: A Q&A

Blue Sky eLearn

A FAQ page for those who want quick answers. An association’s success is dependent on how happy and fulfilled its members are. The more meaningful experiences and learning opportunities your association offers , the more likely you can get membership renewals and even attract new members.

Building an Association Crisis Communications Webpage

GrowthZone

The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. crisis [krahy-sis] noun: a stage in a sequence of events at which the trend of all future events is determined.

Constructive measures: Handling construction projects during the COVID-19 outbreak

Ungrated

>>CAI has developed guidance, sample forms and documents, and FAQs on the COVID-19 outbreak. Many local and state governments across the U.S. are ordering that nonessential services cease until further notice to try to curb the spread of COVID-19.

Financial forecast: Budget confidence now, but COVID-19 creating concerns

Ungrated

>>Access CAI’s free COVID-19 resources, FAQs, and best practices.

FAQ 64

Top Tips for Preparing Your Presenters

Velvet Chainsaw

All of these details can be provided in consumable methods on a speaker portal, via FAQs, emails, or instructional video. In addition to having presenter FAQs and deadlines published on your speaker portal, curate and/or create resources that will help your presenters elevate their game.

FAQ 65

Time for a Conference Chatbot?

Associations Now

Abby’s job was to help attendees navigate SXSW, find out what was happening, and get timely answers to FAQs. If you’re looking to improve onsite customer service at your meeting, a chatbot may be a good choice.

10 leading membership organisations and their approach to website UX

Optimist Consulting

The report suggests that the sites reviewed could offer more online form ‘prompts’ and FAQ sections. I recently came across Pedalo’s report which examines user experience (UX) on UK membership body sites and thought I would share some of the insights.

FAQ 130

Energy Storage Group Gets Proactive on Corporate Responsibility

Associations Now

According to an FAQ , the pledge came to light out of concern with the sector’s fast growth. We intend to work proactively to address topics head-on that could otherwise disrupt the industry’s progress,” ESA stated in the FAQ.

FAQ 54

Community Management Hack: Create a Community Handbook

Higher Logic

Start with some basic background and history and fold in some Staff and Member FAQs. Comb your sent folder and your community site for those FAQs, Code of Conduct, and special instructions for volunteers or super users.

International Cleaning Supply Group Sweeps Australian Arm into the Fold

Associations Now

” The groups released an FAQ [PDF] noting some of the reasons for the merger—particularly NCSA’s limited resources and reliance on volunteer leadership to manage its benefits, annual meeting, and networking events.

FAQ 63

Association Brain Food Weekly: 6.5.20

Reid All About it

Their FAQ describes the program. from the FAQ). The weekly list of free educational events and resources for the association community… What a week. This tweet summed it up for me. It feels somewhat like that week in March when the impact of COVID-19 hit us all.

FAQ 247

Go Forward, Cancel, Postpone, Wash Your Hands, Rinse … and Repeat

Velvet Chainsaw

Communicate with members, exhibitors and sponsors on a regular basis and develop FAQs pertinent to all sectors. The disruption to the live events industry due to the Pandemic COVID-19 is unprecedented and impossible to escape.

FAQ 82

How Should You Measure Your Community's Engagement and Satisfaction?

Higher Logic

Creating content (blogs, FAQs, white papers, webinars). If you feel like you’re caught trying to go upstream in a surging metrics river, you’re not alone. But we do have to measure our community activity and member behavior to get a handle on customer satisfaction.

FAQ 255

Why and How You Should Get Proactive About Customer Service

SocialFish

Upgrading From FAQs to Proactive Advice. These include supplementing documented FAQs with updated information culled from user-generated discussion forums, training virtual agents to support more natural conversations and using analytics tools to track the effectiveness of knowledge usage.

FAQ 125

10 Tips for Documenting Automated Campaigns

Higher Logic

FAQ’s. I have yet to include an FAQ section, but that is next on my to-do list. “The devil is in the details.” That never rang any truer for me than when I needed to document a marketing campaign for the first time. Indeed, the devil is in those many, many details, and I learned a lot about not letting anything slip through the cracks. Last month we launched some redesigned campaigns for our marketing automation tools.

Tips 142

Support your Association

SilkStart

Of course, you can always send your members a link to one of SilkStart’s FAQs from our extensive support section. If your members have questions that are not covered in the FAQs, please let us know ! As the administrator of an association, you can expect that your members will occasionally come to you when they encounter issues. Although you may not have any experience providing support, not to worry, you will do great!

FAQ 47

How to Help Your Meeting Participants Get Comfortable With Virtual Events

Associations Now

Also, make sure to share a manual that covers things like how to ask a question during a session, how to track their continuing education units, and other FAQs.

FAQ 84

Daily Buzz: Attracting Young Members

Associations Now

Create talking points and FAQs for board members to share in the community and on social media. Offering career opportunities to young professionals could bring them to your association. Also: What your board can do when times are tough. Looking to increase your association’s member base?

FAQ 79

Membership Hack: Conference Suggestion Box

Associations Now

Submitting a suggestion is quick and easy, he says, and members can look at past submissions as well as an FAQ page to guide pitching. Does your conference need an overhaul?

FAQ 62

Association Brain Food Weekly: 5.10.19

Reid All About it

How to use FAQ pages to improve SEO. The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift.

FAQ 212