Membership 101: Exit Surveys

Spark Consulting

The solution is an exit survey. A caveat: an exit survey is not a scientifically valid instrument that will provide statistically significant P values. Exit surveys provide one last notice to members who may not have realized they’ve lapsed.

Survey 141

Using Incremental Surveys to Supplement your Annual Survey 

YourMembership Blog

The post Using Incremental Surveys to Supplement your Annual Survey appeared first on YourMembership. This past spring, I had the pleasure of speaking at Community Brands Xperience 2018 conference on the topic of Identifying Your Most Loyal Members. The session exposed findings from the Community Brands’ 2017 Member Loyalty Study. One of the key findings for member-based organizations is that, even at a time when we have a seemingly endless array of digital solutions.

Survey 110

Participate in 2018 CSAE Compensation & Benefits Survey

Portage Group

Participate in 2018 CSAE Compensation and Benefits Survey and you'll get a complimentary executive summary of the study. Hurry, survey closes April 4, 2018. ATTN Association and Not For Profit Execs we need your feedback.

Survey 130

Too Many Surveys

Eric Lanke

Inundated with surveys from the associations you belong to? More surveys? But by asking, sharing and taking action you just might get your members in the habit of responding to more of your surveys. image source Are you like me?

Survey 208

Multi-Chapter Benchmarking Survey

Wild Apricot Blog

We''ve just launched an online survey to gain insight on multi-chapter organizations. membership Multi-Chapter-Benchmarking-Survey We''re looking for staff and volunteers of chapters, affiliates and their central organizations to participate.

Survey 166

2018 Association Trends Survey: Participate and Get a Free Copy of the Results

Portage Group

Please take a few minutes to participate in The Portage Group’s second annual Association Trends Survey. This survey looks at the current and anticipated trends and issues affecting associations in 2018.and what actions they are taking to address them.

Survey 130

Know Your Members Through Better Surveys: A How-To Guide

Aaron Wolowiec

He has four years’ experience helping associations with member surveys and data. An association-specific survey will help you directly gauge the health of your membership and future needs you must address. The first step in a successful membership survey is to establish its goal.

Survey 181

To Conduct Exit Surveys or Not to Conduct Exit Surveys

Smooth The Path

Let’s say we compiled the results of all the exit surveys answered last year across all of the associations who field them. How actionable are most exit surveys? With exit surveys we are asking, how do we stop members from leaving the organization?

Peer Surveys Protect the Status Quo

Eric Lanke

One of those associations -- comprised primarily of the staff executives of associations that look and behave like mine -- recently conducted a survey of its membership. First off, let me say that I like filling out this kind of survey.

Survey 130

Don’t Start Writing Your Association’s Next Survey Without Following These Steps

Socious

“USA Today has come out with a new survey - apparently, three out of every four people make up 75% of the population.” – David Letterman. There are a ton of surveys out there today, and not all of them result in worthwhile information.

Survey 255

Survey Says… Online Education’s Role in Membership Marketing

WBT Systems

Survey Says… Online Education’s Role in Membership Marketing. Read more about Survey Says… Online Education’s Role in Membership Marketing

5 Survey Writing Secrets that Will Get More Responses

Socious

According to association consulting firm, Potomac Core , only 63% of association members feel that they’re getting value from their membership fees. That’s a scary number, especially as associations struggle to stay relevant in today’s marketplace. Member Engagement Member Benefits Crowdsourcing

Survey 240

One-Question Culture Survey

Jamie Notter

I’m embedding the survey here, so please respond and share it around (if you can’t see it, here’s a link ): Announcements Culture Please help me out with a very small research project.

Survey 201

Membership Trends Survey Results

Wild Apricot Blog

Here are the results of our Membership Trends Survey and our impression of the key takeaways. membership surveys

Survey 134

The Importance of Sharing Survey Results

Eric Lanke

image source Like a lot of associations, mine is in the habit of surveying our members. We do a fair number of small, ad hoc surveys, but we also put a lot of time and energy into a biennial satisfaction survey. How motivated are you to fill out the next survey?

Survey 169

Insights On Member Surveys and Feedback Loops

Wild Apricot Blog

Here are some insights on member surveys and feedback loops from a recent Small Membership Advisory Community session. membership surveys Collecting feedback from your members offers critical information on their experiences and expectations. Do you know what your members are saying?

Survey 143

3 surprising facts from PKF Littlejohn’s membership organisations’ survey

Optimist Consulting

I was interested to read the second annual membership organisations’ survey from accountancy and business advisory firm, PKF Littlejohn, which shows renewed optimism for the sector again this year. Respondents to PKF’s survey reported an increased income, rising from 1.5%

Survey 130

3 surprising facts from PKF Littlejohn’s membership organisations’ survey

Optimist Consulting

I was interested to read the second annual membership organisations’ survey from accountancy and business advisory firm, PKF Littlejohn, which shows renewed optimism for the sector again this year. Respondents to PKF’s survey reported an increased income, rising from 1.5%

Survey 130

VIRTUAL EVENTS SURVEY – last chance to participate!

SocialFish

Here’s the info from Tagoras: If events of any type are part of your organization’s strategy – whether or not you actually offer a virtual event – please point the right person in your organization to this link: VIRTUAL EVENTS SURVEY.

Online Surveys - Tips and Tools

Wild Apricot Blog

If you are looking for ways of surveying your members, here are 5 tips for effective online surveys as well as an overview of online survey tools to consider. online surveys

Survey 133

Membership Renewal Survey Results - Infographic

Wild Apricot Blog

Here's an overview of our Membership Renewal Survey findings and an infographic we created to illustrate the survey highlights. Membership renewal infographic surveys

Survey 132

Survey says: Most of us are lifelong learners

Aaron Wolowiec

According to a recent survey by Pew Research Center , most Americans – 73 percent to be exact – define themselves as lifelong learners. On the last day of school, I told my kids I wished I were still a student. I explained “adulting” is hard, and they looked at me like I had five heads.

Survey 193

Survey says: Most of us are lifelong learners

Aaron Wolowiec

According to a recent survey by Pew Research Center , most Americans – 73 percent to be exact – define themselves as lifelong learners. On the last day of school, I told my kids I wished I were still a student. I explained “adulting” is hard, and they looked at me like I had five heads.

Survey 193

Know Your Members Through Better Surveys: A How-To Guide

Association Adviser

Marketing & Communications member marketing member surveys. membership surveys When we discuss knowing who our members are, we sometimes speak in nebulous terms, such as “We need to find out what’s best for our members” or “How can we better serve our.

Survey: Security, Cost Remain Pressure Points for Event Planners

Associations Now

And most meeting planners surveyed by Development Counsellors International, a travel marketing firm focused on tourism and economic development, made it clear that they expect destinations to help them implement measures to keep their events safe.

Cost 66

15 Questions to Ask in Your Next Member Satisfaction Survey

MembersClicks

Member satisfaction surveys are valuable for a number of reasons. Not sure what to ask your member satisfaction survey? Note: This post was originally published on 5/18/16; Updated 10/15/18 for added value.

Announcing the Making Innovation Happen Survey!

Principled Innovation

It is my great pleasure to announce that Principled Innovation is launching the inaugural Making Innovation Happen Survey for Association CEOs this morning! If you are an association CEO, we invite you to take this important survey. Here is the survey link: [link].

Multi-Chapter Benchmarking Survey Highlights & Infographic

Wild Apricot Blog

Highlights of our Multi-Chapter Benchmarking Survey and full infographic are now available in our Membership Knowledge Hub. Multi-Chapter-Benchmarking-Survey

Survey 136

And the survey says…we’re scared

Aaron Wolowiec

The winter edition of the report found 44 percent of survey respondents think the meetings and events industry will change due to the increased threat of terrorism. It was a Friday night and it had been a long week.

Survey 137

Survey Sheds Light on 2017 Marketing Priorities

Associations Now

Marketing is critical, and technology is key, according to the new American Marketers Survey conducted by the New York American Marketing Association and BrandSpark. Half of those surveyed say they expect to spend more money on online video.

Survey 112

Please Take Our Quick Survey

Jamie Notter

Maddie and I are doing a very quick survey on Social Leadership, and we’d LOVE everyone we know to complete it. Click here to take the 5-minute, 12-question survey. We hope to be releasing results of the survey at a public event we’re doing in Washington, DC on October 16th.

Survey 191

Ask Your Members the Right Survey Questions

Association Adviser

Start by asking the right survey questions. In the past we’ve discussed the importance of surveying your members , but now let’s dive a little deeper and ask ourselves “Are we asking the right questions?” When crafting survey questions, start with the end in mind. Your specific ends may vary, but the goal of any survey is to get information to improve your understanding of an issue, and not to prove an already held belief. Photo by William Iven on Unsplash.

Third Annual CharityVillage® Salary Survey

Portage Group

CharityVillage®'s third annual Canadian Nonprofit Sector Salary Survey is live and awaiting your input! Ever wonder how your compensation package, or the compensation program within your nonprofit stacks up? Calling all Canadian charities!

Survey 141

Organized Retail Crime Growing, Survey Says

Associations Now

According to the National Retail Federation’s 12th annual Organized Retail Crime survey , ORC is affecting more retailers than ever before. In fact, all 59 survey respondents said they had been a victim. Almost 70 percent of survey respondents have seen this happen.

Survey 108

Embedding Surveys on Your Facebook Page

Wild Apricot Blog

Want to include your SurveyMonkey surveys right on your Facebook page? Facebook online surveysHere are some tips and information.

Survey 138

Joint Surveys and the Importance of Knowing Your Industry

Association Adviser

The post Joint Surveys and the Importance of Knowing Your Industry appeared first on Association Adviser -. Marketing & Communications Membership association research industry research marketing research member research member surveys. surveys

Why Member Exit Surveys are a Must

GrowthZone

The post Why Member Exit Surveys are a Must appeared first on GrowthZone. One thing you can always count on is change. While it is necessary to focus your attention on attracting new association members, it is important to know why existing members choose to leave.

How to Analyze Your Association’s Survey Data Without Losing Your Mind

Socious

“The data tells a story, and once you know the story you can change the ending.” – Debbie King, CEO of Association Analytics. Data, even “big data,” has become a buzzword in both the business and association space. Everyone wants data because, as Debbie King said, it can help organizations change.

Survey 246

5 Survey Writing Secrets that Will Get More Responses

Socious

Though surveys are one of several methods for getting this information , they are very popular for their low cost and relatively low effort. Writing a survey that gets the information you need, however, is trickier than it looks. 5 Secrets to Writing Effective Survey Questions.

Survey 130

Third Annual CharityVillage® Salary Survey

Portage Group

CharityVillage®''s third annual Canadian Nonprofit Sector Salary Survey is live and awaiting your input! Ever wonder how your compensation package, or the compensation program within your nonprofit stacks up? Calling all Canadian charities!

Survey 130

Making Innovation Happen Survey: Sharing Key Results

Principled Innovation

Making Innovation Happen Survey. This morning, I am sharing more detailed survey results in the form of the video you (should) see above. A key takeaway from the survey results is that while association CEOs are focused on driving innovation primarily as a cultural intervention, they are having less success with building innovation as a sustainable organizational capability. Making Innovation Happen Survey. Video not showing? Find it on YouTube.

2017 Association Trends Survey: Participate and Get a Free Copy of the Results

Portage Group

Please take a few minutes to participate in The Portage Group’s 2017 Association Trends Survey. This survey looks at the current and anticipated trends and issues affecting associations in 2017.and what actions they are taking to address them.

Survey 165

Survey Says: Only 5% Have Amazing Cultures

Jamie Notter

Below are the four choices I offered in the survey, along with the response rates from the 131 people who responded: Toxic–I’m getting out as fast as I can (17%). A few months ago I gathered a little bit of data from readers (and webinar attendees) about organizational cultures.

Survey 229