Membership 101: Exit Surveys

Spark Consulting

The solution is an exit survey. A caveat: an exit survey is not a scientifically valid instrument that will provide statistically significant P values. Exit surveys provide one last notice to members who may not have realized they’ve lapsed.

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Participate in 2018 CSAE Compensation & Benefits Survey

Portage Group

Participate in 2018 CSAE Compensation and Benefits Survey and you'll get a complimentary executive summary of the study. Hurry, survey closes April 4, 2018. ATTN Association and Not For Profit Execs we need your feedback.

130

Peer Surveys Protect the Status Quo

Eric Lanke

One of those associations -- comprised primarily of the staff executives of associations that look and behave like mine -- recently conducted a survey of its membership. First off, let me say that I like filling out this kind of survey.

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To Conduct Exit Surveys or Not to Conduct Exit Surveys

Smooth The Path

Let’s say we compiled the results of all the exit surveys answered last year across all of the associations who field them. How actionable are most exit surveys? With exit surveys we are asking, how do we stop members from leaving the organization?

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VIRTUAL EVENTS SURVEY – last chance to participate!

SocialFish

Here’s the info from Tagoras: If events of any type are part of your organization’s strategy – whether or not you actually offer a virtual event – please point the right person in your organization to this link: VIRTUAL EVENTS SURVEY.

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5 Survey Writing Secrets that Will Get More Responses

Socious

According to association consulting firm, Potomac Core , only 63% of association members feel that they’re getting value from their membership fees. That’s a scary number, especially as associations struggle to stay relevant in today’s marketplace. Member Engagement Member Benefits Crowdsourcing

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Multi-Chapter Benchmarking Survey

Wild Apricot Blog

We''ve just launched an online survey to gain insight on multi-chapter organizations. membership Multi-Chapter-Benchmarking-Survey We''re looking for staff and volunteers of chapters, affiliates and their central organizations to participate.

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Know Your Members Through Better Surveys: A How-To Guide

Aaron Wolowiec

He has four years’ experience helping associations with member surveys and data. An association-specific survey will help you directly gauge the health of your membership and future needs you must address. The first step in a successful membership survey is to establish its goal.

137

3 surprising facts from PKF Littlejohn’s membership organisations’ survey

Optimist Consulting

I was interested to read the second annual membership organisations’ survey from accountancy and business advisory firm, PKF Littlejohn, which shows renewed optimism for the sector again this year. Respondents to PKF’s survey reported an increased income, rising from 1.5%

130

3 surprising facts from PKF Littlejohn’s membership organisations’ survey

Optimist Consulting

I was interested to read the second annual membership organisations’ survey from accountancy and business advisory firm, PKF Littlejohn, which shows renewed optimism for the sector again this year. Respondents to PKF’s survey reported an increased income, rising from 1.5%

130

WISCONSIN | Annual Volunteer-based Deer Survey to Begin August 1

NonProfit University Blog

MADISON, WI– Operation Deer Watch is an annual, volunteer-based wildlife monitoring survey that gives Wisconsin residents a great opportunity to assist with deer herd management efforts. Continue reading WISCONSIN | Annual Volunteer-based Deer Survey to Begin August 1 at STL.News.

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Survey says: Most of us are lifelong learners

Aaron Wolowiec

According to a recent survey by Pew Research Center , most Americans – 73 percent to be exact – define themselves as lifelong learners. On the last day of school, I told my kids I wished I were still a student. I explained “adulting” is hard, and they looked at me like I had five heads.

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Survey says: Most of us are lifelong learners

Aaron Wolowiec

According to a recent survey by Pew Research Center , most Americans – 73 percent to be exact – define themselves as lifelong learners. On the last day of school, I told my kids I wished I were still a student. I explained “adulting” is hard, and they looked at me like I had five heads.

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CONNECTICUT | Annual Wild Turkey Brood Survey

NonProfit University Blog

CT– Connecticut’s Department of Energy and Environmental Protection (DEEP) urges residents to keep a tally of all sightings of hen turkeys and poults (young-of-the-year) from June 1 through August 31 as part of the Wildlife Division’s Annual Wild Turkey Brood Survey.

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And the survey says…we’re scared

Aaron Wolowiec

The winter edition of the report found 44 percent of survey respondents think the meetings and events industry will change due to the increased threat of terrorism. It was a Friday night and it had been a long week.

137

Survey Sheds Light on 2017 Marketing Priorities

Associations Now

Marketing is critical, and technology is key, according to the new American Marketers Survey conducted by the New York American Marketing Association and BrandSpark. Half of those surveyed say they expect to spend more money on online video.

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2014 Small Membership Survey Highlights

Wild Apricot Blog

Our Small Membership Survey report is now available. Small Membership Survey Here''s a look at some of the highlights.

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Why Member Exit Surveys are a Must

GrowthZone

The post Why Member Exit Surveys are a Must appeared first on GrowthZone. One thing you can always count on is change. While it is necessary to focus your attention on attracting new association members, it is important to know why existing members choose to leave.

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One Third of Consumers Live Paycheck to Paycheck, TD Survey Finds

NonProfit University Blog

consumers (34 percent) report living from paycheck-to-paycheck as their top barrier to meeting financial goals, according to the fourth annual Love and Money Survey by TD Bank, America’s Most Convenient Bank®. The survey, which polled 1,749 U.S. CHERRY HILL, N.J./

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Ask Your Members the Right Survey Questions

Association Adviser

Start by asking the right survey questions. In the past we’ve discussed the importance of surveying your members , but now let’s dive a little deeper and ask ourselves “Are we asking the right questions?” When crafting survey questions, start with the end in mind. Your specific ends may vary, but the goal of any survey is to get information to improve your understanding of an issue, and not to prove an already held belief. Photo by William Iven on Unsplash.

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Organized Retail Crime Growing, Survey Says

Associations Now

According to the National Retail Federation’s 12th annual Organized Retail Crime survey , ORC is affecting more retailers than ever before. In fact, all 59 survey respondents said they had been a victim. Almost 70 percent of survey respondents have seen this happen.

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The Importance of Sharing Survey Results

Eric Lanke

image source Like a lot of associations, mine is in the habit of surveying our members. We do a fair number of small, ad hoc surveys, but we also put a lot of time and energy into a biennial satisfaction survey. How motivated are you to fill out the next survey?

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WASHINGTON  | Survey: US employers added 177,000 jobs in June

NonProfit University Blog

labor market and economy, according to a private survey. Continue reading WASHINGTON | Survey: US employers added 177,000 jobs in June at STL.News. Business 177000 jobs in June adp employers Mark Zandi survey TodayNews US Washington

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KANSAS | Aerial Surveys Confirm Increase in Lesser Prairie Chicken Numbers

NonProfit University Blog

BOISE, Idaho – Earlier this year, the Western Association of Fish and Wildlife Agencies (WAFWA) announced it would conduct a series of aerial surveys in five states to document lesser prairie chicken population trends.

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Realtors® Survey Shows Rising Membership, Younger Agents Joining Industry

NonProfit University Blog

Continue reading Realtors® Survey Shows Rising Membership, Younger Agents Joining Industry at STL.News. STL Real Estate News active real estate licensees Lawrence Yun member profile national association of realtors real estate survey results TodayNews younger membership

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One-Question Culture Survey

Jamie Notter

I’m embedding the survey here, so please respond and share it around (if you can’t see it, here’s a link ): Announcements Culture Please help me out with a very small research project.

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Membership Trends Survey Results

Wild Apricot Blog

Here are the results of our Membership Trends Survey and our impression of the key takeaways. membership surveys

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How to Analyze Your Association’s Survey Data Without Losing Your Mind

Socious

“The data tells a story, and once you know the story you can change the ending.” – Debbie King, CEO of Association Analytics. Data, even “big data,” has become a buzzword in both the business and association space. Everyone wants data because, as Debbie King said, it can help organizations change.

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Insights On Member Surveys and Feedback Loops

Wild Apricot Blog

Here are some insights on member surveys and feedback loops from a recent Small Membership Advisory Community session. membership surveys Collecting feedback from your members offers critical information on their experiences and expectations. Do you know what your members are saying?

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On-Demand: 2018 Association Trends Survey Report

GrowthZone

GrowthZone surveyed 1,000 association professionals across the U.S. Take a look the 2018 Survey Results On-Demand Webcast ». This on-demand webcast with Teri Carden of ReviewMyAMS.com and the GrowthZone team reveals the first public look at the 2018 Association Trends Survey report.

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It’s Not Just Another Association Member Survey

GrowthZone

It’s that time of year again to send your members “The Survey.”. As you know, some members are loyal survey takers, some like the opportunity to vent or praise, and some will always ignore the invitation. To help minimize membership reduction, see how to conduct Member Exit Surveys.

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LIVE WEBCAST: 2018 Association Survey Results

GrowthZone

GrowthZone surveyed over 1,000 association professionals across. Join the upcoming, live webcast with Teri Carden of ReviewMyAMS.com and the GrowthZone team for the first public look at the 2018 Association Trends Survey findings.

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10 Post-Event Survey Questions you Need to Ask

SilkStart

Sending a post-event survey to collect attendee feedback is one of the best ways to understand guest satisfaction and improve future events. Collect this data and learn valuable insights with these 3 short steps: Step 1 – Design your Survey.

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3 Types of Surveys That Actually Boost Membership Retention

MembersClicks

One initiative that we highly recommend: surveying your association’s membership. Now one of the responses we commonly hear when pitching membership surveys is, “Our members just don’t respond to those! The key, though, is conducting a variety of surveys - short, long, open-ended, close-ended, etc. Increased membership retention doesn’t just happen on its own. Various initiatives have to be implemented.

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Survey: Nonprofits Unprepared for For-Profit Competition for Talent

Associations Now

The latest edition of Nonprofit HR’s Nonprofit Employment Practices Survey finds that many nonprofits don’t have formal strategies for hiring or retaining employees—and in a strong job market, that puts them at risk of for-profit poaching.

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Membership Renewal Survey Results - Infographic

Wild Apricot Blog

Here's an overview of our Membership Renewal Survey findings and an infographic we created to illustrate the survey highlights. Membership renewal infographic surveys

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Surveys, Research and Bias-Free Questions

Association Success

Pay attention to your language to keep your surveying as open and neutral as possible The Association for Women in Science (AWIS) has been around for almost 50 years. We have conducted a number of surveys and focus groups to ascertain exactly what it is our members need and the types of professional development that will meet their goals and objectives. When writing survey questions, it is particularly important to pay attention to language.

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Member Exit Surveys: 8 Meaningful Takeaways

MembersClicks

When a member decides to leave your organization, ask for their help just one last time, and have them complete an Association Exit Survey. Negative feedback isn’t anyone’s favorite thing, but it’s a necessary evil to go through in order to grow. Same goes for our organizations! After all, if something is causing member satisfaction to go down, wouldn’t you want to know?

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Beware of One Question Surveys for Associations

Smooth The Path

Micro-surveys are super popular right now. Each time we jump on the phone with a customer service agent, purchase something or visit a new website we can expect to be asked to take a survey. A single question survey however can be very dangerous.

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Online Surveys - Tips and Tools

Wild Apricot Blog

If you are looking for ways of surveying your members, here are 5 tips for effective online surveys as well as an overview of online survey tools to consider. online surveys

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