7: Membership 101: Exit Surveys

Spark Consulting

In position number 7 of the top ten all time Spark blog posts: Membership 101: Exit Surveys. (I To this day, I regularly recommend conducting an exit survey as part of client projects, or as something they should start doing on their own after we’re done, or both.

Survey 212

How to Maximize Survey Response Rates – Composing an Effective Email

Moery Company

Below are the steps you should follow when creating a survey email invitation. HINT: Do everything you can to make the survey email invitation look as if it is coming from a real person. Communications Consulting #assnchat consulting email response rate survey thought leadership

Survey 303
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Setting yourself up for Success with eLearning Feedback Surveys

Blue Sky eLearn

A survey popped up at the end and among the questions was this feedback form favorite – “What did you learn?” Feedback Survey Fails. Most adult learning sessions, whether conducted in-person or online, include participant feedback surveys. Part of the problem lies in the fact that feedback surveys feel very easy to compose. Know WHY you are creating a feedback survey. Identify a purpose for the survey. Know WHAT a survey can measure.

Survey 189

Findings of 2022 Non-Profit Survey on Value Proposition

Aaron Wolowiec

Halmyre has released their latest report: Growing Value: Findings of Halmyre's Non-Profit Value Proposition Survey. This is based on the 2022 survey of Non-Profit Executives about value proposition, member engagement, pricing strategy, and data intelligence.

Survey 174

Report: 2022 Association Survey Results

See how your association compares to others across the U.S. and Canada. The 8th annual report provides fascinating insights into association trends over the past year.

Membership 101: Exit Surveys

Spark Consulting

The solution is an exit survey. A caveat: an exit survey is not a scientifically valid instrument that will provide statistically significant P values. Exit surveys provide one last notice to members who may not have realized they’ve lapsed. Exit surveys provide clues to potential emerging problems with your member value proposition (MVP). The best exit surveys are simple, asking one question only: “Why did you leave?”.

Survey 163

Satisfaction survey: Homeowners overwhelmingly happy with community association living

Ungrated

Maintenance-free, safety, and cleanliness are top features that make community associations a popular housing choice and lifestyle for millions of Americans, according to results from the 2022 Homeowner Satisfaction Survey.

2014 Small Membership Survey Highlights

Wild Apricot

Our Small Membership Survey report is now available. Small Membership Survey Here''s a look at some of the highlights.

Survey 232

Using Incremental Surveys to Supplement your Annual Survey 

YourMembership Blog

The post Using Incremental Surveys to Supplement your Annual Survey appeared first on YourMembership. This past spring, I had the pleasure of speaking at Community Brands Xperience 2018 conference on the topic of Identifying Your Most Loyal Members. The session exposed findings from the Community Brands’ 2017 Member Loyalty Study. One of the key findings for member-based organizations is that, even at a time when we have a seemingly endless array of digital solutions.

Survey 165

Interesting Trends in Association Industry Survey Results

GrowthZone

GrowthZone recently released the 2021 Association Industry Survey results. In its 7th year, the survey report has consistently proven to be GrowthZone’s most sought-after association resource. Productivity Revenue Solutions Survey ResultsIt’s that time of year!

How to Get Young Professionals to Engage In Your Association

GrowthZone’s guide, The Power of Young Professionals, tackles the challenges of engaging, recruiting, and retaining Gen Z and Millennial members, including: • Why they do or don’t join. • Communication strategies. • Myths and facts

30 Post-Event Survey Questions (+ Why They Matter)

Wild Apricot

Looking for the perfect post-event survey questions to get feedback on your event? Here are 30 you can use as, well as some best practices for structuring your event survey

Survey 313

The 3 Things Your Next Pricing Survey Must Have

AssociationChat

At Pricing for Associations, we have conducted numerous surveys for market research and market testing around value and pricing. We’ve found that most surveys require three core components. This matters because your survey is typically the first step in market research.

Price 100

Membership Trends Survey Results

Wild Apricot

Here are the results of our Membership Trends Survey and our impression of the key takeaways. membership surveys

Survey 226

Why Your Organization Needs a Member Satisfaction Survey + 20 Questions

Wild Apricot

A member satisfaction survey is a great tool your organization can use to identify the needs of your members and how to best meet them. This article will help you get started

Survey 266

A CHRO’s Perspective on Substance Use in the Workplace: Supportive Strategies to Help Your Workforce Thrive

Speaker: Smita Das, MD, PhD, MPH, Medical Director, Psychiatry and Naj Wright, MBA, C-Suite HR Executive

Through advances in technology and access to care, managers can be empowered to serve as the front line of defense to help identify employee AUD and SUD concerns before they escalate. Understanding AUD and SUD, and providing tools for your workforce to overcome the challenges that they pose, is key to fostering strong mental health at work. Join us for this important how-to discussion.

Normal Left the Party—Survey Reveals Associations Want Her Back

.orgSource

The post Normal Left the Party—Survey Reveals Associations Want Her Back appeared first on.orgSource. What should we call it—the New Normal, the Next Normal, Another Normal? Please let go of normal. When the DJ stopped playing oldies, Normal left the party.

Survey 149

Insights On Member Surveys and Feedback Loops

Wild Apricot

Here are some insights on member surveys and feedback loops from a recent Small Membership Advisory Community session. membership surveys Collecting feedback from your members offers critical information on their experiences and expectations. Do you know what your members are saying?

Survey 233

Online Surveys - Tips and Tools

Wild Apricot

If you are looking for ways of surveying your members, here are 5 tips for effective online surveys as well as an overview of online survey tools to consider. online surveys

Survey 224

Interesting Trends in Annual Chamber Survey Results

GrowthZone

GrowthZone recently released the 2022 Chamber Survey results. Topics covered in the survey are membership including renewal and retention numbers; values and policies – current initiatives and new programs; revenue; and more.

How to Avoid Fundraising’s Quiet Killer: Donor Attrition

Speaker: Jay Wilkinson, CEO & Founder, Firespring

It doesn't take an industry professional to know that nonprofits highly depend on donations. The marketing emails, events, and website design are meant to attract new donors, when what we should be doing is trying to keep the donors we have. Teach a man donor acquisition and he'll get donations for the day--teach a man donor retention and he'll get donations for a lifetime. John Jay Wilkinson, CEO and founder of Firespring, and learn how to get donations for a lifetime. In this session, Jay will help us learn how to step off of the donor acquisition treadmill and rev up donor retention. Six out of ten donors give only once, but this doesn’t have to be your reality. Jay will help us understand how a 10% increase in donor retention will more than double the lifetime value of a donor and minimize our reliance on producing constant appeals for new donors.

Meetings, Education & Professional Development Survey Report

Association Adviser

A group of 12 state societies of association executives collaborated with Whorton Marketing & Research in Las Vegas, Nevada and Event Garde in Kalamazoo, Michigan to conduct a survey of their education, meetings, and professional development activities. The survey was conducted among 1,986 associations during the period of January 25 to February 16. A total of 609 individuals started a survey and 382 completed their survey, for an effective response rate of 19%.

Embedding Surveys on Your Facebook Page

Wild Apricot

Want to include your SurveyMonkey surveys right on your Facebook page? Facebook online surveysHere are some tips and information.

Survey 228

To Conduct Exit Surveys or Not to Conduct Exit Surveys

Smooth The Path

Let’s say we compiled the results of all the exit surveys answered last year across all of the associations who field them. How actionable are most exit surveys? With exit surveys we are asking, how do we stop members from leaving the organization? Exit surveys can’t do that but a whole different methodology can. Related: Why no member surveys may be better than one survey. Did you know member surveys can be risky?

Innovate Your Survey Strategy

Association Adviser

The post Innovate Your Survey Strategy appeared first on Association Adviser. Members are not numbers, and statistics won't solve your member recruitment and retention issues, says Scott Douglas with the National Strength and Conditioning Association. ASAE 2019 Annual Meeting Recaps Features Marketing & Communications

Podcast: How to Create Better Member Surveys

Association Adviser

Rachel Clemens of Mighty Citizen talks with The Association Adviser Podcast about why associations should survey members, building trust in surveys, & components of a truthful, informative survey. The post Podcast: How to Create Better Member Surveys appeared first on Association Adviser. Features Podcasts member surveys.

The 3 Things Your Next Pricing Survey Must Have

Aaron Wolowiec

At Pricing for Associations, they have conducted numerous surveys for market research and market testing around value and pricing. They'’ve found that most surveys require three core components.

Price 136

Interesting Trends in 2022 Real Estate Association Survey Results

GrowthZone

and Canada look at their organizations’ inner workings when they reply to GrowthZone’s annual association survey. Get the full 2022 real estate association survey results report to see how your association compares : Annual operating budgets.

Sneak Peek at our Small Membership Insight Survey Results

Wild Apricot

Here's a sneak peek into the findings of our Small Membership Insight Survey. membership surveys

Survey 218

Top 3 Membership Trends for 2012 Survey

Wild Apricot

Participate in our online survey to help us identify the top 3 trends for the coming year. membership surveysWhat are the trends that will impact associations, non-profits and membership organizations in 2012?

Survey 224

Wild Apricot's 2012 Blog Reader Survey

Wild Apricot

It's time for our annual Blog Reader Survey. surveys Wild ApricotThis is your chance to let us know what topics you'd like the Wild Apricot blog to cover in 2012.

Survey 221

2022 Association Benchmark Survey will be available SOON!

Association Adviser

The post 2022 Association Benchmark Survey will be available SOON! Your association’s goal is to be the primary resource for industry professionals and to have the most engaging content for your members.

Refreshing Membership Trends in Association Industry Survey Results

GrowthZone

GrowthZone recently released the 2022 Association Industry Survey results. Last November, GrowthZone surveyed over 300 association professionals across the U.S. In its 8th year, the survey report has consistently proven to be GrowthZone’s most sought-after association resource.

2012 Blog Reader Survey Results - Part 2

Wild Apricot

Here's Part 2 of the results from our Blog Reader Survey for 2012 - including insight into key issues facing membership organizations; expected growth for this year, as well as challenges. membership surveys

Survey 211

Need Answers? Try an Online Survey

Wild Apricot

If you want to know what your members or supporters think - ask them through an online survey. Here are some tips on how you can get feedback quickly and easily and types of online survey tools available.( member engagement surveysread more ).

Survey 223

Know Your Members Through Better Surveys: A How-To Guide

Association Adviser

Marketing & Communications member marketing member surveys. membership surveys When we discuss knowing who our members are, we sometimes speak in nebulous terms, such as “We need to find out what’s best for our members” or “How can we better serve our. For more about this topic, click on the headline.

Survey 114

Participate in 2018 CSAE Compensation & Benefits Survey

Portage Group

Participate in 2018 CSAE Compensation and Benefits Survey and you'll get a complimentary executive summary of the study. Hurry, survey closes April 4, 2018. ATTN Association and Not For Profit Execs we need your feedback.

Survey 100

2022 Association Survey Results Report

AssociationTrends

GrowthZone surveyed over 300 association professionals across the U.S. and Canada. Topics included everything from non-dues revenue sources and operating budgets, to new service offerings and diversity practices. The results showed a number of interesting trends impacting today’s associations.

Online Surveys – Free Resource to Help you Get Started

Wild Apricot

We're launching a new resource in our Membership Knowledge Hub - Getting Started With Online Surveys. online surveys

Survey 208

Seven tips to survey staff at your association and improve employee engagement

Nimble AMS

To address this growing concern, 40% of the professionals surveyed planned to invest in modern technology to streamline work processes through automation. . Overseeing a staff survey is a fantastic way to discover the current level of employee engagement.