Review: When Millennials Take Over

Spark Consulting

I recently had the opportunity to read a review copy of When Millennials Take Over , a new book by Jamie Notter and Maddie Grant of Culture That Works designed to help us get past the freak out and to a “ridiculously optimistic” view of the future of work.

Should You Conduct a Business Process Review?

Associations Now

A look at the ins and outs of a business process review—and why an association might consider conducting one. are integral to the overall success of an organization—and a business process review is a great tool for getting those answers. “A What does a business process review look like?

Trending Sources

Understanding B2B Online Reviews


Obtaining online reviews as a B2B industry or organization is not quite as easy or common as it is for your typical B2C business. Especially for those businesses who engage their audience or consumers through social media, online reviews can be fairly easy to acquire.

Still Struggling with Performance Reviews

Jamie Notter

I’ve recently come across another battery of articles full of fist-shaking at performance reviews. Microsoft just dumped its “forced ranking” policy , although apparently Yahoo just added it , and Adobe has gotten rid of performance reviews altogether!

Should you remove negative reviews from your community?

Higher Logic

Hopefully the restaurant either sees your review and apologizes, or a future customer decides to eat somewhere else. According to Jay Baer’s book, Hug Your Haters , 80 percent of American consumers say they trust online reviews as much as personal recommendations.

Book Review: Fierce Loyalty

Jamie Notter

I’m halfway through several good business books right now, but I was able to squeeze in a small but very good book this week that is worthy of a review. Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities. by Sarah Robinson. Hayfield Publishing, 2012.

Thinking About an Organizational Review?

Portage Group

By Alan Ward The thought of conducting an organizational review shouldn’t give anyone reason for sweaty palms. There is little time to stop and take stock … and that’s precisely why you have to think about doing the organizational review in the first place. Keep it Simple!

Why the Performance Review Is Worth Saving

Associations Now

As brain-shatteringly hard-to-resolve mental challenges go, the employee performance review seems to be right up there with the trolley problem and the nature of consciousness. When companies eliminate reviews,” they write, “managers actually devote less time to performance management.”.

Book Review: Delivering Happiness

Jamie Notter

Delivering Happiness: A Path to Profits, Passion, and Purpose. by Tony Hsieh. Business Plus, 2010. The online retailer Zappos is arguably the premiere poster-child for company culture in today’s business world.

Book Review: Do Lead

Jamie Notter

Do Lead: Share your vision. Inspire others. Achieve the impossible. by Les McKeown. Do Book Co, 2014. In Chapter 3 of Humanize , Maddie and I take to task the authors, experts, and even “gurus” on the topic of leadership.

Scaling Up Excellence (Review)

Jamie Notter

I am particularly excited to review this book because I had the privilege to get an advance copy from the authors (it doesn’t actually go on sale until tomorrow). Scaling Up Excellence: Getting to More Without Settling for Less. By Robert I. Sutton and Huggy Rao. Crown Business, 2014.

Think Check-Ins, Not Performance Reviews

Associations Now

Annual performance reviews are dead. Last year Harvard Business Review highlighted Deloitte’s efforts to adopt a check-in format, which involved asking team leaders to hold weekly check-ins with employees.

People Powered Communities in 2015: Higher Logic's Year in Review

Higher Logic

The holidays are a great time to reflect on all of the year’s hard work, and what we’ve accomplished together in 2015. I’d like to brag about a few outstanding goals Higher Logic (and our clients!) achieved this year. Automation Rules.Ruled.

Share Your Members’ “Year in Review”

Associations Now

Businesses like Marriott, Spotify, and Facebook are using “year in review” campaigns to connect and engage with users, customers, and members. One example, says Peggy Hoffman, CAE, president of Mariner Management and Marketing, is the “member year in review” note.

Is There a Better Way to Conduct Performance Reviews?

Associations Now

A look at how NACE International swapped its annual performance reviews for monthly self-evaluations and check-ins. There’s nothing that brings together a boss and an employee more than the annual performance review. What are you doing to refresh performance reviews at your association?

Book Review - Business Storytelling for Dummies

Association Subculture

I typically don''t do book reviews (especially for friends and colleagues) since I am not good at filtering myself and I don''t do puff pieces.

Book Review: Leadership and Self-Deception

Jamie Notter

Leadership and Self-Deception: Getting Out of the Box. by the Arbinger Institute. Berrett-Koehler Publishers, Inc. This book argues that many problems we face internally in our organizations (conflict among employees or silos, nasty bosses, ineffective employees, etc.)

Book Review: Small Giants

Jamie Notter

As you can see, this is not a new book–bordering on 10 years old–but it’s worth a review, because it has some really good ideas in it, backed by good research. Small Giants: Companies that Choose to Be Great Instead of Big. by Bo Burlingham. Portfolio, 2005.

Book Review: Engine of Impact – Essentials of Strategic Leadership in the Nonprofit Sector

Beth Kanter's Blog

Last week I attended the launch of the book, Engine of Impact: Essentials of Strategic Leadership in the Nonprofit Sector by William F. Meehan III and Kim Starkey Jonker, with a Foreword by Jim Collins.

The Case for Year-Round Performance Reviewing

Associations Now

Well-structured performance reviews are an important part of successful leadership. But how do you manage them, handle performance reviews for them, and, if it comes to it, let them go? Reviews can show you where the gaps are between your perceptions and an employees.

Book Review: Social Media ROI

Jamie Notter

Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization. by Olivier Blanchard.

[Cool Infographic Friday] How Online Reviews Can Either Make or Break Your Business


Help your peers by adding a review of your technology for the former or the latter ! . Tip o’ the hat to Megan Arevalo for this good one ! By the way since were on the topic – Are you using an association management system or online community platform?

Book Review: Nonprofit Storytelling in a Digital Age

Beth Kanter's Blog

My colleague, Julia Campbell, has just published a book, “ Storytelling in the Digital Age: A Guide for Nonprofits ” and was kind enough to share an advanced copy.

Book Review: Solving Tough Problems

Jamie Notter

Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities. by Adam Kahane (Berrett-Keohler, 2004).

December 2015 Update: A Year in Review

Wild Apricot Blog

If you’re like us, you’re using this time between the holidays to reflect on everything you’ve done this last year. At Wild Apricot, there’s so much that’s happened, it’s hard to pick what to talk about

A Four-Question Performance Review? Not So Fast.

Associations Now

A consulting firm’s new performance review process seems amazingly efficient. But a handful of questions alone won’t make for effective reviews. Reviews can show you where the gaps are between your perceptions and an employees,” I wrote then.

Review of Social Gravity by Joe Gerstandt and Jason Lauritsen

Jamie Notter

Book Review: Social Gravity. Review of Social Gravity by Joe Gerstandt and Jason Lauritsen | Humanize | Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Posted March 5, 2012. in Books and Reading , Social Media - 1 comment. Tweet. Joe Gerstandt and Jason Lauritsen are two of my favorite people.

No Paper Needed: Anthropology Association Builds New Review System

Associations Now

By building a new digital system intended to cut the time needed for academic reviews of books, the American Anthropological Association hopes to refine digital workflows and save money. Good news for anthropologists: Your peer-reviewing process is about to enter the 21st century.

3 surprising facts from PARN’s Professional Body Sector Review 2014

Optimist Consulting

I was delighted to attend the launch of PARN’s 2014 ‘ Professional Body Sector Review ’last week. It was hosted by the Royal Pharmaceutical Society in its 5 th floor conference suite; the views over the Thames were amazing.

Clarity, Control, and Performance Reviews


Surprisingly enough, you can start with performance reviews. Performance reviews are a great place to start. Social media has thrived under the mantra “Clarity over control.”

2017 New Idea Search: #2 Member Year in Review


When the email arrived, I was curious. How did my year size up? Well, if the email had come from ASAE, it would have definitely looked way fuller! So naturally I thought, this would have been cool if my association had done this - an idea

Friday Buzz: Down With Performance Reviews?

Associations Now

Consultant Jamie Notter breaks down why dropping the ever-unpopular performance review is harder than it sounds. The performance review is starting to fall out of style, with some large companies getting rid of them entirely. The post Friday Buzz: Down With Performance Reviews?

Book Review: Joan Garry’s Guide to Nonprofit Leadership

Beth Kanter's Blog

” I was honored to write a book blurb after reading an early draft, but my copy just arrived in the mail and wanted to share review on my blog as part of my preparation for doing an interview with her next week.

Learning about Soyfoods, a Book Review

Association Navigator

Uncategorized Association Management Books soyfoods book reviewJohn H. The Skinny on Soy. By Marie Oser. Learning about soyfoods is on the top of my list these days.

MemberClicks’ Year in Review: Highlights from 2016


We can’t believe another year is almost gone. Is it just us or did 2016 FLY by? Either way, it was a remarkable year, and one we’d like to reflect on.

Time to Review Your Membership Database?

Wild Apricot Blog

Wild Apricot has created a Guide to help small organizations identify your membership database needs; understand your options as well as offering tips and tools to help you make an informed software or system choice. membership records membership database management

Book Review: When Millennials Take Over and the Fluid Workplace

Beth Kanter's Blog

They’ve based their writing on an ongoing survey of Millennials in the workplace as well as an extensive research literature review. Click to purchase Kindle Version for 99 cents this week!

Have you written your Humanize review yet?


There are many good reviews on Amazon already, but here are some of our favorite blog reviews: Danny Brown, Director of Retention and Social Media at Jugnoo, Inc. Want more reviews? And please write us a review on Amazon.

Book Review: The Knowing-Doing Gap

Jamie Notter

Book Review: The Knowing-Doing Gap. In fact, Pfeffer and Sutton have the distinction of being the only authors to be listed TWICE in our end-of-chapter “Must Read” sections (a review of Hard Facts, Dangerous Half-Truths, and Total Nonsense is on my list). Book Review: Social Gravity. Thanks for the review and recommendation, will definitely read that book. Great book review, just added it to my “must-read” list. Consulting. Speaking.

Book Review: Connecting to Change the World

Beth Kanter's Blog

Almost five years ago to the day, I was lucky enough to meet Peter Plastrik and Madeleine Taylor while I was Visiting Scholar at the Packard Foundation. Peter and Madeleine were the among the pioneers in writing about, designing, facilitating, and evaluating networks in the social impact space.