Trending Articles

Higher Logic Acquires Informz and Real Magnet

Higher Logic

We can’t believe how eventful 2017 has been for Higher Logic. We’re so proud of all the hard work our employees, partners, and customers have put in to help make this a banner year. And the news doesn’t stop there - we have acquired Informz and Real Magnet!

Membership 101: Ladders of Engagement Revisited

Spark Consulting

Once members join, the next question becomes: How do you keep them? How do you build real relationships over time that deepen your commitment to each other and lead to long-term loyalty on both sides? The answer is ladders of engagement.

Trending Sources

Using visualization to create the chapter of the future


How can you move members and legacy chapter systems into the future? Two associations – one state, one global – used visualization in two different ways to help evolve their models to meet their changing memberships

Gatorade quenches thirst for innovation with sips, not gulps.

YourMembership Blog

Organizations facing disruption and the need for innovation are binary in their thinking. They consider 2 options: Either radically change or face peril. Rarely do the efforts work to successfully innovate, because organizations aren’t typically structured to adapt to major change. So, bringing in radical innovation more often fails. That’s what we’re learning by reading. The post Gatorade quenches thirst for innovation with sips, not gulps. appeared first on YourMembership.

Are Your Employees Moving to the Future Without You?

Jamie Notter

Some of you know that in the last year I made the decision to personally switch to the metric system. I was originally inspired by a video from Dan Pink on this, and it was surprisingly easy for me to change little things in my life—on my own—to adopt the metric system.

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5 key takeaways from association learning and technology report.

YourMembership Blog

I’m a numbers girl, it’s true. Data tells such a rich story when used appropriately, and can really be a guide to so many decisions we make daily. As influencers in our organizations, it’s crucial we have the data in our back pocket to justify spending allocations, strategies and execution. Community Brands recently sponsored a report. The post 5 key takeaways from association learning and technology report. appeared first on YourMembership. Online Learning Data Management Community Brands

A New Approach for Nonprofit Professional Development: Micro-Learning

Beth Kanter's Blog

Recently, a nonprofit professional said to me, “I don’t have time to learn anything new because I have too much work to do.” ” Indeed, she had a calendar full of meetings, an endless to do list, and an inbox that was anything but zeroed out.

Why You Should Be Obsessed With Your Customer Experience

Higher Logic

Happy CX Day! For those of you who haven’t heard of CX Day , here’s the rundown: the Customer Experience Professionals Association (CXPA) organizes CX Day as a global celebration of the companies and professionals who create great experiences for their customers.

Team 53

The Complete Nonprofit Compliance Checklist From an Expert

Wild Apricot Blog

Use this expert's nonprofit compliance checklist to make sure your organization is doing everything it takes to remain in good standing with the IRS. Nonprofit-Compliance-Checklist IRS

10 Reasons to Attend SURGE 2017


SURGE 2017 is an experiment in collaborative innovation. It is a free virtual summit running on November 7 th -9 th , was inspired by the association community, envisioned in conversations with people throughout the industry, and planned and created through teamwork and cooperation.

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Super members: Put them to work for your association.

YourMembership Blog

Like thousands of others who parent young boys, I recently spent a couple hours in a darkened movie theater watching Lego’s “Ninjago” movie, immersed in the adventures of good guy Lloyd and his secret ninja squad of friends as they attempted to defeat the evil warlord Garmadon (who also happens to be Lloyd’s dad). Heroes. The post Super members: Put them to work for your association. appeared first on YourMembership. Membership & Marketing Member Engagement Community Brands

The Perils of Fake News, Coordinated Misinformation, and Social Media Addiction

Beth Kanter's Blog

There have been many news articles recently about social media for evil: How Facebook, Twitter, Google, and even Instagram have been abused for coordinated misinformation paid social media or advertising to influence our political system.

From Personalized Marketing to Predicting Client Demand: Brad Klingenberg of StitchFix Explains the Power of Data

Higher Logic

Data science is a new and growing profession and many companies are scrambling to either find a data scientist or to increase their data team. But what exactly do these people do and how can they help all types of organizations?

Is Your Association Breaking This Key Rule While Trying to Engage Younger Members?

Wild Apricot Blog

Associations that struggle to attract and engage younger members typically break one key rule. In this post, membership expert Amanda Kaiser reveals what that rule is, and how you can apply it so your organization brings in younger members. younger-members engagement Amanda-Kaiser association membership

Hearing an Echo in the Voice AI Wilderness


This post originally appeared on Amplified Growth. ——–. How did you find out what the weather would be like today? Did you ask the air? Did it answer back? Chances are good that if you didn’t ask a voice-assisted device about the weather this morning, you will be soon.

3 ways to promote and drive traffic to your career center.

YourMembership Blog

When it comes to social media, everyone is doing it. At least, they should be. However, just because everyone is doing it, doesn’t mean they are doing it well. Here are three ways to increase your association’s member engagement and help drive traffic to your association’s career center via social media platforms. Build a plan. The post 3 ways to promote and drive traffic to your career center. appeared first on YourMembership. Career Solutions Career Development Social Media

Happy Healthy Nonprofit Workplaces: How To Kick the Sit Out It

Beth Kanter's Blog

Last week, I was honored to do the keynote workshop at the Peel Leadership Center’s TimeOut Conference in Toronto, Canada. This conference is an opportunity for executive directors to build skills in resilience as part of a day-long seminar.

Association Brain Food Weekly: 10.6.17

Reid All About it

The weekly list of free professional development events for the association community… Only 10% of Americans love cooking. Sure, “love” is a tougher bar to reach than “like,” but that stat still surprises me, probably because I love cooking, usually.

The 5 Habits of Engaging Membership Leaders

Wild Apricot Blog

The most engaging membership leaders share 5 common habits that set them apart from the rest. Find out what those 5 habits are and sign up for free online event where you can hear the advice and strategies of the industry's top membership leaders. Engaging-Membership-Leaders Joy-Duling

5 Ways to Transform Your Team’s Brainstorming

Association Success

How effective teamwork can fan the flames of your creative spark. Great ideas don’t appear out of thin air. If you want your team to start taking more innovative approaches to solving organizational problems, you may need to change the way you work.

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5 ways to get personal with your association’s data hygiene.

YourMembership Blog

Your organization’s data can be your best friend or your worst enemy, depending on how you prioritize and strategize. When maintained and managed well, your dataset can provide valuable insights into your constituents, their behavior and their relationship with your organization. On the other hand, if there are a few more cobwebs in your files. The post 5 ways to get personal with your association’s data hygiene. appeared first on YourMembership. Technology Data Management

Three Ways To Help Support Hurricane Relief in Puerto Rico

Beth Kanter's Blog

It has been ten days since Hurricane Maria has devastated the Island of Puerto Rico. We have read the harrowing news reports about a lack of food, electricity, and water and people dying.

Get Ready! Two Unforgettable Days in Your Association Tech Future


Expect the Unexpected at the Upcoming AMS Fest. AMS Fest is a one-of-a-kind event. No, seriously, we don’t say that lightly. It’s two days of your association career that you won’t forget.

Wild Apricot Acquired: Introducing Personify

Wild Apricot Blog

Read Dmitry's update on our acquisition by Personify and what it means going forward. Acquisition Personify


The Unexpected Problem with Your Association’s Online Learning Program (and How to Fix It)

Higher Logic

Did you know, according to the Pew Research Center , 73 percent of American adults consider themselves lifelong learners? Education is a huge benefit associations can provide for their members, and online education is a great way of providing it.

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Part 2: Secret recipe for continuing education LMS success.

YourMembership Blog

In last week’s post, I had the opportunity to dig into the first five ingredients of a winning learning management system (LMS) recipe. Today, I’ll share the eight remaining elements to ensure your association has sweet success with its continuing education (CE) programs. CE Management: Providing learners with an easy way to report and claim credits is paramount. The post Part 2: Secret recipe for continuing education LMS success. appeared first on YourMembership.

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3 Tips to Improve Your Management Team

Jamie Notter

I think we take management teams for granted, but given the power they have to impact both strategy and culture inside an organization, I think that’s a mistake. We should be intentional about them and, frankly, hold them to a higher standard. Here are some tips for moving in that direction.

Team 23

The Surprising Truth About Donor Fatigue And What Nonprofits Can Do To Avoid It

Beth Kanter's Blog

Photo by Fuel Relief Fund on GlobalGiving. Note from Beth: With the hurricanes, gun violence, and fires, I gave generously, including donations to Global Giving funds. I surpassed my giving budget for disaster relief giving.

Seeking Volunteers For an Association Industry Campaign

Association Success

Working for an association is incredibly rewarding. Let's tell the public why. You’re at a cocktail party surrounded by unfamiliar people. New faces loom up, eager to strike a conversation, but there is one hurdle you know you’re going to have to heave yourself over each time they try.

9 Steps for Building Member Personas

Higher Logic

How do you decide what content goes in your emails? The best associations don’t just think up something to say because they know they need to keep members engaged – they use personas to help them find the most relevant, helpful information for each member. What Are Member Personas?

Is Your Association Breaking This Key Rule While Trying to Engage Younger Members?

Smooth The Path

I’ve come across many organizations who try endlessly to engage younger members, but to no avail. From my experience, it’s because they’re breaking one key rule without knowing it. But there is good news. Once associations start following that rule, they are able to engage younger members with ease.

3 Keys to Successfully Pairing Membership Software & Accounting Automation


At this year’s Aptify Users Conference, I’m excited to be co-presenting with Debbie Hanger of ASAE on a topic that is a bit of an obsession of mine—accounting automation (hey, we all have our quirks). During this session, we will provide real-world examples of how process automation can enable collaboration, reduce delays, and result in higher quality financial data.

Association Brain Food Weekly: 9.29.17

Reid All About it

The weekly list of free professional development events for the association community… More M&A news this week: Personify bought Wild Apricot. DelCor’s Loretta DeLuca, Gretchen Steenstra, and Kathleen McQuilkin had a chat with Personify CEO Eric Thurston to get the deets.

Six Lessons I Learned from Listening to Partnership Professionals

Association Success

A recent survey revealed the importance of strong, mutually beneficial partner relationships. We can learn a lot from listening. When you are looking for guidance, searching for inspiration, or hoping to educate yourself, it is a valuable and worthwhile enterprise to listen to the voices in your professional community.