Trending Articles

A Win-Win: How Associations Can Transform Sponsors into Thought Leaders, with Bob Buday

Moery Company

IStock: Credit_kasto80. Every association CEO’s #1 job is helping members be successful, whether they are companies banding together in a trade group or individuals convening in a professional society.

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Customer Service Not Worth Emulating

Eric Lanke

A bit of a rant this week. On my most recent business trip, a staff member of mine rented a car for us. She is not a "preferred" member of the rental car company she worked with, so she had to stand in line and wait to be served. It was awful.

Higher Logic Joins Team Rubicon to Tackle Community Disaster Response in Houston

Higher Logic

HIGHER LOGIC CARES: Through our 2019 Charity Program, we sent a group of nine staff volunteers to Houston, Texas, in May 2019 to assist Team Rubicon in disaster response efforts. This story is about their personal experiences on-site and what it’s like to participate.

Association Brain Food Weekly: 6.21.19

Reid All About it

The weekly list of free educational events and resources for the association community… Maggie McGary shares insights from the Community Roundtable’s 10th Annual State of Community Management report and cross-references them with findings from MGI’s Membership Marketing Benchmarking Report.

Podcasts: Why Members Hire Associations

Potomac Core

Dan Varroney. Why Members Hire Associations – Potomac Core Consulting is pleased to announce that its President & CEO, Dan Varroney is being featured in a series of three podcast episodes.

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From Stagnant to Stand-Out: 3 Strategies to Differentiate Your Customer Experience

Higher Logic

Customer experience executives from around the world gathered in New York last week to receive some disappointing news from Forrester Research at the Forrester CX NYC Conference.

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X Matrix by Darrell Casey

Eric Lanke

There’s a long subtitle here: “Strategy Deployment and Execution Process for Breakthrough Business Performance.”

30 Post-Event Survey Questions (+ Why They Matter)

Wild Apricot

Looking for the perfect post-event survey questions to get feedback on your event? Here are 30 you can use as, well as some best practices for structuring your event survey

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Tight Cultures versus Loose Cultures

Jamie Notter

Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update.

Daily Buzz: Why Driverless Cars Might Be the Future of Business Travel

Associations Now

Would you swap flying to your business destination with riding in a driverless car? Also: three key ingredients for your onboarding program. Meetings can be fun, but getting to them—well, that’s another story. Between long security lines, flight delays, and lost baggage, flying can be a hassle.

Trouble Getting Replies from Prospects?

Moery Company

If you have ever worked in sales, you know one of the biggest frustrations of the job is never getting a reply. You call first thing in the morning, you email after dinner time, you leave a voicemail followed immediately by an email and no response.

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Two Kinds of Association Executives

Eric Lanke

There are two kinds of association executives. Those that come from the industry their association represents, and those that come from the field of association management. I am the latter.

The Ultimate Guide To Picking a Nonprofit CRM + 5 Amazing Options

Wild Apricot

A nonprofit CRM is an essential tool for running a successful nonprofit in this day and age. Browse this list to make sure you choose the right one

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Bring your career center back to life with a career event.

YourMembership Blog

When you hear the term “career event,” what’s the first thing that comes to mind? If you’re like most people, your first thought is a career fair. The reality, though, is that a career event is so much more valuable than the average career fair. A career event is a unique opportunity for professional organizations. The post Bring your career center back to life with a career event. appeared first on YourMembership.

Four Internet Trends Affecting Membership

Associations Now

At the 2019 Code Conference, venture capitalist Mary Meeker detailed numerous internet trends giving shape to businesses. Many of them also have implications for associations and their members.

6/21/19 – Summer Break

Moery Company

Today marks the first day of summer. The kids are out of school, vacations have started, half-day Friday schedules have begun for some organizations, Congress shuts down in August, etc. So how does your association deal with summertime?

4 Types of Member Testimonials Your Organization Needs

MembersClicks

Word-of-mouth marketing trumps ALL other forms of marketing - that’s nothing new. But it just means the need for testimonials is greater than ever.

WEB Network: The Well-Being and Equity Bridging Network

Beth Kanter

I have been working on an exciting project along with dream team of network thinkers and people who are excited about the idea of how collective action drives health in our communities. I want to share it with you.

Fostering a Winning Conference Culture

Velvet Chainsaw

I have been struck by the disparity in how an association’s organizational culture translates (or doesn’t translate) to the on-site implementation or planning of its live events. There are many associations that tout their open and supportive cultures.

Could Tariffs Hurt the Fourth of July? A Fireworks Group Says Yes

Associations Now

The American Pyrotechnics Association, whose members depend on Chinese manufacturers, says that proposed tariffs could lead fireworks displays to go dark. The group is one of many speaking out. A lot of associations are feeling the impacts of the trade war between the U.S.

What’s the Inside Scoop on the Big Sponsors?

Moery Company

IStock_Credit_Ahmetov_Ruslan. The “big sponsors” can seem elusive. But, if you’re driven to score a few for your upcoming event, prepare to tailor your offerings to meet their expectations. Here’s the inside scoop: 1) The big sponsors want one-on-one meetings with your members.

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7 Tips for Boosting Online Membership Renewals

MembersClicks

If we had to guess, we’d probably say that you would prefer members pay their dues online, rather than mailing in their payment. And that makes sense! Online dues renewal is a win for everyone: It’s quick and convenient for the member, and it makes for a more streamlined renewal process for you.

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Look for small wins

Effective Database

One of the toughest things about system implementation is simply how long it takes to complete one. And so keeping momentum and staff interest in the project is paramount. By month six of implementation, staff can be pretty burned out.

American Education Services

SocialFish

Student loans issued through the Federal Government will mostly have a third party in charge of servicing them. If you have taken out a loan to pay for college, then American Education Services is a name you may hear often.

How Much Should Associations Care About Blockchain?

Associations Now

Long the subject of breathless hype, blockchain technology has started to find its way into real-world use cases. A recent whitepaper highlights where associations and their members might come into play. For a while, it seemed like blockchain was everywhere as a buzzword, right?

Education Committee: More Advising and Curating, Less Slotting

Velvet Chainsaw

Most meeting organizers invest a significant amount of time creating the educational programming for their annual conference. Models vary, but most include a 15- to 20-person conference committee (slotters) and army of reviewers (graders).

4 Ways to Make Your Conference Introvert-Friendly

MembersClicks

Sometimes, introverts get a bad wrap. They don’t like being around people.” They just want to be alone.”. Not true! Introverts do enjoy socializing. They just tend to prefer doing so in smaller groups or one-on-one.

Are Your Products Aging Like Wine or Forgotten Yogurt?

Association Success

Visualizing your associations’ products throughout their lifecycle can provoke critical conversations. Our members are our consumers. Collectively, they buy millions of products & services (including membership) from our associations every year.

Working In A Chaos Factory: My advice after Steve Jobs advice to college graduates

Holly Duckworth

Working In A Chaos Factory: My advice after Steve Jobs advice to college graduates When I graduated both high school and college, I guarantee you that the commencement speakers did not talk about chaos.

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Gartner: Job Market Leading Employers to Overpay for New Workers

Associations Now

According to the research firm Gartner, a competitive market for new hires is leading employers to pay even more than prospective workers are seeking—which encourages current employees to start looking elsewhere.

Hey, Young Professionals – 3 Big Reasons You Should Join

GrowthZone

“What’s in it for me?”. At a time when a professional’s experience and qualifications are available at the touch of a button, keeping your LinkedIn profile (and resume) fresh is important.

What You Need to Know Before Moving to Cloud File Storage

Delcor

A few years ago, we had to use all our powers of persuasion to convince organizations to move their files from on-premise servers to cloud-based file storage solutions.

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From MMCCon 2019: A Beginner's Guide to Podcasting

MembersClicks

Have you ever pondered the idea of starting a podcast at your association or chamber of commerce? Maybe you’re an avid podcast listener and LOVE the idea of hosting your own. Can you imagine the engagement you might get?

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Many Organizations Accidentally Ignore New Members

Smooth The Path

Last year I was talking to a colleague, and she recommended a particular national professional association. This group sounded like it could help me with some of my professional goals, so I joined. Right off the bat, I ran into a few issues.