September, 2017

How Online Communities Help Teams Build a Culture of Collaboration

Higher Logic

According to the Harvard Business Review , before technology made it possible for companies and organizations to connect with large groups of colleagues and stakeholders anywhere in the world in real time, the average team size was around 20 people.

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Associations Respond to Hurricane Harvey

Spark Consulting

In case you missed it, ASAE’s Collaborate forum (member login required) has recently been hosting a robust discussion of how associations are helping their members and the local community in Houston and southwest Louisiana respond to Hurricane Harvey.

Trending Sources

5 Must-Have Nonprofit Digital Marketing Tools

Wild Apricot Blog

Here are the top 5 nonprofit digital marketing tools I’ve seen used most effectively. For each tool, I’ll show you how to use its best features and how much it costs

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[Cool Infographic Friday] Everything You Need to Know about Social Entrepreneurship


Via Villanova. Photo by Becca Tapert on Unsplash. Cool Infographic Friday


Lead With Your Message, Not Memes

Associations Now

More nonprofits are feeling pressure to shake up their communications strategy. Change is good, but the path to connecting with stakeholders is still old-school. There’s little question that associations can always stand to better communicate their missions.

More Trending

Virtual Meetings: 5 Tips for Nonprofits Working Across Time Zones

Beth Kanter's Blog

My work as a trainer and facilitator has brought me to many places in the world. Often, the training on-site is the beginning of project which includes facilitating sessions remotely across time zones.

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How to Deal with Difficult People in Your Meetings

Wild Apricot Blog

If you’re dealing with a difficult person in your organization, here’s a system to identify the cause behind the difficulty, and how to turn these people into productive team members in your meetings. Conflict Difficult-People Margaret-Sumption

If You’re Looking for a Job, Look Inland, Lists Say

Associations Now

Two new reports suggest that Midwestern and Southern cities have a better balance of job openings and cost of living than their coastal counterparts. If you’re in the job market, you might want to head to Pittsburgh—especially if you’re just starting out in your career.

Association Brain Food Weekly: 9.15.17

Reid All About it

The weekly list of free webinars and events for the association community… We’re all Equif*cked. I swiped that word from TechCrunch —it’s a gem.

Your Online Community is Biased—Three UX Tips to Engage Everyone

Higher Logic

It’s time you face the facts—your online community is biased. Customers bring their own bias when they engage on the platform and community professionals build in bias as they create the space and social norms. Biases are there, baked into your community from all sides—there’s no getting around it.

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What is Culture Analytics

Jamie Notter

In the context of our work, culture analytics is the science of using workplace culture data to generate meaningful actions that improve organizational results, and it is the heart of what we do at WorkXO.

Mindful News Consumption Tips for Nonprofit Professionals

Beth Kanter's Blog

This week I was honored to teach a Happy Healthy Nonprofit Workshop at the 1440 Multiversity Nonprofit Service Week. This beautiful retreat center is located in the Santa Cruz Mountains and offers professional development on a wide range of leadership, wellness, and other topics.

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[Cool Infographic Friday] 10 amazing facts about Amazon


Photo by Jason Ortego on Unsplash. Cool Infographic Friday


Guidestar Analysis: Gender Pay Gap Still Significant at Large Nonprofits

Associations Now

The latest edition of Guidestar’s Nonprofit Compensation Report reveals that salaries on the whole are improving but that female executives still make less than their male counterparts. The largest nonprofits have the largest gap.

Association Brain Food Weekly: 9.1.17

Reid All About it

The weekly list of free webinars and events for the association community… This week’s photo is a preview of my weekend, but without the chair—can’t fit a chair like that in my backpack. We’re heading out on Sunday for our first backpack camping trip, the first of many, if all goes well.

Top 11 Productivity Apps for Membership Managers

Higher Logic

Happy belated Labor Day! While you enjoy the last of your summer and get back into the swing of things on the work front, we thought we'd greet you with a few recommendations on tool s that will help you get out in front of your deadlines and be more productive.

[Infographic] Member Loyalty Study Reveals Keys to Member Retention


We all know member retention is crucial when it comes to association survival, but do you know what keeps your members coming back for more? Community Brands' Member Loyalty Study does, and we want to share that info with you. The Study contains the insights from more than 1,000 U.S.-based based association members on why they stay with an association , why they leave, and how they want you to communicate with them. Member Engagement member retention

How We Jumped into the Design Thinking Deep-End

Association Success

And how it manifested in our strategic plan. There is no roadmap for implementing Design Thinking into your strategic plan. Indeed, given that to employ Design Thinking is to trade in any assumptions, anticipations or plans for an empathetic, interactive process, it wouldn’t make sense to have a thorough and systematic guide. I was brought into my association, Healthcare Financial Management Association (HFMA), to support the development of our corporate strategy.

We’re in the History of Community Management Resources!


A few highlights in the infographic below, but check out the full list with resource links here – [link] – which includes Open Community (remember that?) and of course the Essentials of Community Management course (still going super strong!). Thank you to the CR for including my stuff!

Bus Tour Aims to Raise Awareness of Effects of Childhood Trauma

Associations Now

In a five-city bus tour this fall, an array of organizations is seeking to build better understanding of the long-term effects of childhood trauma and the interventions that can help children heal. The tour will end with a rally on Capitol Hill.

Associations Respond to Harvey


The Power of A is why we are association professionals and built our business in this transformative industry.

Why Data Analytics is Important and How to Budget Accurately

Higher Logic

Your community contains loads of member and customer data. When you analyze it, you gain access to all types of valuable insight: which users are most engaged, what topics they’re most interested in, who is contributing to discussions and the list goes on.

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When Chapter Meetings Leave New Members Feeling Like “meh”

Smooth The Path

After watching the program listings for my local chapter for months, I finally registered for my first meeting as a guest. As I approached the ladies behind the registration desk eyed me impassively. I walked up, smiled, and gave them my name.

Do We All Have a Seat at the Table?

Association Success

Including diverse voices and faces is so important for the success of your organization, as well as for society at large. “I I was both surprised and pleased to learn that the ratio of women leaders in the nonprofit sector is much less out-of-balance than expected. We are fortunate that the percent of nonprofits run by women is much higher than the percentage of businesses run by women in for-profit sector.

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Part 1: Secret recipe for continuing education LMS success.

YourMembership Blog

The continuing education (CE) market is sweet. By some estimates, CE represents $47 billion of total formal training spending in the United States alone. So, it’s no surprise the CE market is attracting a broad spectrum of providers. Associations, for-profit commercial training companies, academic institutions and subject matter experts everywhere are competing for a slice of. The post Part 1: Secret recipe for continuing education LMS success. appeared first on YourMembership.

Why You Should Market Your Association’s Print Magazine  

Associations Now

Print magazines are coming back, but that means more competition in an already crunched space for association publications. A case for marketing your magazine and some ways to do it. . Print magazines are back, but they’re different. . “A

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8 Fantastic Facilitation Playbooks for Designing Productive Nonprofit Meetings

Beth Kanter's Blog

Meetings are a big part of our work week, whether it is a recurring staff, team, or board meeting or informal check-in. Our meetings are face-to-face, virtually, and a combination of the two known as “hybrid” meetings.

3 Reasons Why Online Mentoring Programs Attract New Members

Higher Logic

Question: With regard to your association, what’s keeping you up at night? Answer 1: Not gaining new members. Answer 2: Figuring out how and where to acquire new members. These aren’t hypothetical examples.

Peer-to-Peer World Virtual Conference 9.27.17


After the popular online events in 2016, five companies that serve the nonprofit sector are coming together to offer a third edition of It’s a Peer-to-Peer World: Virtual Conference on September 27, 2017. Nonprofits can register for any or all of the five complimentary sessions at [link].

10 Ways to Use AMS Software Data to Increase Member Engagement


Is bottom-line revenue top of mind for your association? Member Engagement Data Management

Learning Lessons from a Crow’s “Caw”

Association Success

We should be challenging ourselves - not copy, rinse, repeating. CAAAAW! CAAAAW! The crow’s ‘caaaaw’ sounded unnatural and abnormally human. Almost like he was reading a script written by another crow. He kind of was, in reality. A while back, I was at The National Aviary in Pittsburgh. I was in a foyer with three cages individually occupied by a two parrots and a crow. The crow was once injured, but had been saved by aviary staff and placed in-between the parrots’ cages.

Don’t Add to Your Members’ Email Fatigue

Associations Now

Your members are inundated with email every day. When you know and cater to their habits and preferences, you make it far more likely that your next email will be received, opened, and read. Here are the important takeaways from two new reports on the email marketing landscape.

5 Ways Great Associations Become Great

Smooth The Path

What makes an association great in the eyes of members? Members say, Transactions work like I expect them to. The website looks good and is easily searchable. The online community is easy to use. My badge is ready and correct. Registering is easy. Purchasing is fast.

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5 Steps to Create a Sponsorship Program that Increases Non-Dues Revenue

Higher Logic

Sponsorship programs are tricky. Most associations have one (or have at least considered one), but are still fine-tuning the details. Is pricing too low? Too high? Do sponsors see the value in each sponsorship package? What do members think of the program? And what about your association?

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