Should You Conduct a Business Process Review?

Associations Now

A look at the ins and outs of a business process review—and why an association might consider conducting one. are integral to the overall success of an organization—and a business process review is a great tool for getting those answers. “A What does a business process review look like?

Rethink Your Website Redesign Process


——– As principal strategist for Tanzen , Carrie Hane untangles content by aligning people, processes, and systems so organizations are ready for what’s next. . This is the first in a new series of posts about rethinking how you approach your website.

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How to Leverage Your User Group to Differentiate Your Company in the Sales Process

Higher Logic

Point out these customer-generated ways to use your product during the sales process to highlight your product’s flexibility. Sales are competitive.

Remember the Process Side of Culture Too

Jamie Notter

I see similar patterns within innovation—we’re all about creativity and inspiration, yet we don’t have processes in place for beta testing, prototyping, or experimentation. You also have to build processes and systems that support the behaviors that everyone has acknowledged are important.

Focus on Management Processes

Jamie Notter

If you want to change the culture, then you MUST change some management processes. Not just processes–management processes. These are the processes we use to manage the work (as opposed to processes we use to do the work). The first is with HR processes.

New Council Supports Women in Food Processing Industry

Associations Now

A new council from the Food Processing Suppliers Association will help support women’s careers in the industry. To empower women in the industry, the Food Processing Suppliers Association has created the FPSA Women’s Council , which will launch at its September conference, PROCESS EXPO. “It

Stop Torturing Your Members—Simplify Your Process by Following the 3 C’s

Higher Logic

To help organizations simplify their processes and stop the “torture,” consider a solution that takes into account these 3 C’s: Content , Commerce and Community. Members of organizations today are tech savvy and expect their interactions with your organization to be easy and meaningful.

What #Eventprofs Say About the Meeting-Planning Process

Associations Now

How does your meeting-planning process align (or not) with the survey results? The post What #Eventprofs Say About the Meeting-Planning Process appeared first on Associations Now

Meeting Registration: It Goes Beyond Process

Associations Now

Registration for meetings and events is about more than the process. The post Meeting Registration: It Goes Beyond Process appeared first on Associations Now It’s also about what’s included, the price, and any extras that come with it.

Stop Sabotaging Your Conference Innovation Planning Process

Velvet Chainsaw

Are we failing to cultivate innovation in our conference planning process? Keeping our minds engaged and inspired in the creative process is critical to conference innovation. Yet too often, we default to following the same process to create our conferences year after year.

4 Reasons Why You Need a Volunteer Onboarding Process

Wild Apricot Blog

Here are highlights from our Wild Apricot Expert Webinar on Volunteer Onboarding, presented by Tobi Johnson. webinar Volunteers

When Your Conference Planning Process Eclipses Your Purpose

Velvet Chainsaw

Frequently, today’s conference planning process is one of reproducing last year’s schedule, tasks, deadlines and process. Putting The Planning Process Before The People. Are we talking about the conference planning process to the people?

What Does the Process of Chapter Restructuring Look Like?

Chapter Chat

This process requires digging deep and continually asking “Why” until you get to the less obvious issue underlying the problem. But what else do you need to consider as you go through the restructuring process?

How to Decrease the Time Spent on Chapter Dues Processing

Chapter Chat

Is dues processing at your association a frustration for everyone involved? It can be a time-consuming ordeal for staff at National, and staff and volunteer leaders at chapters—a process that’s been done the same way as long as you can remember. Why hasn’t the process been changed?

Nonprofit Named ISIS Begins Rebranding Process

Associations Now

Despite the nonprofit’s unique situation, rebranding will follow the same common process other companies undergo to change the way they’re perceived, said Rob Rankin, president of Clarity Coverdale Fury, the marketing firm leading the rebranding efforts.

The Process of Recovery from a Disaster

Association Management

Over the past 2 articles (read part 1 and part 2) , we have examined what could potentially happen that could bring your business to a halt in the event of a natural or man-made disaster.

Best Benefit Ever: Specialized Credit Card Processing

Associations Now

As part of the American Bar Association’s Advantage discounts program, the legal group is offering its members access to LawPay —a credit card processing service designed specifically for legal professionals.

How to Improve Your Call for Presentations Process

Velvet Chainsaw

in 2013, we found that nearly 77 percent use a call for speakers/sessions process. Widely used by associations as a tool for crowdsourcing the meat-and-potatoes education content for annual conferences, the call for speakers and sessions doesn’t need to be an arduous process.

A Growing Membership Sales Challenge: Identifying the Decision-Making Process - Moery Company

The Moery Company

Today, the decision-making process continues to evolve within an environment of “flatter” organizations. ” Or, in other words: “Tell me about how you go through the decision-making process in your company.”. Today’s new decision-making process is less identified than before.

Rock the Vote: Give Attendees a Say in the Meeting Planning Process

Associations Now

The public votes were weighted for 30 percent of the selection process, staff votes accounted for another 30 percent, and the remaining 40 percent were decided by an advisory group of ALA members. Want to get your attendees’ input as you put together your next conference?

Unlease Your Organizations Knowledge Sharing Processes

Beth Kanter's Blog

We are so focused on getting things done, checking it off the to do list and the forward momentum that it requires, that we miss an important opportunity to hit the pause button, reflect, and improve process.

Use the 5-Step Idea Process to Become an Association Innovation Ninja

Smooth The Path

Many innovative associations use a formal or informal idea process which generally has five steps and goes something like this: Step #1: Allow member’s problems spark innovative ideas. Step #5: Use your new product development process. Ideas are the root of all innovations.

Process Killed the Association Star

Thanks For Playing

It’s afraid of your processes. And then our reified processes kick in, and the cavalcade of "no" begins. Jamie Notter recently recapped his notes from the MIX Mashup , an invitation-only conference on the future of work, or, to quote their website: "What will it take to make our organizations highly adaptable, endlessly inventive, truly inspiring, and genuinely accountable?" That's a critical question for all of us to address.

Office of Personnel Management Drops Conference Review Process

Associations Now

Federal agencies looking to send their employees to training conferences now have one less step gumming up the process. The post Office of Personnel Management Drops Conference Review Process appeared first on Associations Now

Facilitation Friday #6: Balance Content and Process, Ideas and Action

Idea Architects

Facilitation Friday #6: Balance Content and Process, Ideas and Action. Effective facilitation must manage (or balance content and process, as well as attention to both ideas and action. Jeffrey Cufaude, Idea Architects. Jeffrey Cufaude is an architect of ideas.

4 Reasons Why You Need a Board Recruitment Process

Wild Apricot Blog

Here are 4 reasons to develop a board recruitment process and a new resource that can help. Board volunteer-recruitment

Campaign Development Process: History


Since 2004, we have polished an approach, called the Campaign Development Process , to take the mystery out of the creative. We do not think, process or talk the same language! On a sales and marketing retreat, I learned about his “mood board” process. © Thinkstock.

Creative Process Tips and Tools

Wild Apricot Blog

If you are kick-starting some communications planning this summer, here are some tips and resources that might help. member communication

Engaging Members in Your Development Process

Eric Lanke

Which I dealt with in more detail four weeks ago in Capturing Useful Intelligence , and: You talk about engaging your members in the development process of a new program or service, but you don''t do it.

Social Media Roundup: Why Your Process Matters

Associations Now

Your process matters. 1 RT @westrochlil : Are your processes inconsistent and causing confusion? What do your internal processes say about you? Even processes that aren’t front-facing, such as member data retrieval, can affect how well you serve your members.

The CEO’s Behavior Dictates how Innovative an Association Will Be

Smooth The Path

Do you need ideas, a process, or the right culture? In smaller associations, less than 15 staff people, the CEO tends to lead, maybe even do the first innovative project, while they are doing that they are also defining the association’s innovation process.

4 Stages of a Learning Business

Web Courseworks Associations

Industry Insights Assocations development process elearning Jeff Cobb Learning Business professional development subject matter experts Technology

The Membership Join Process between a Prospect and an Association

Membership Marketing

In simple terms, a prospective member goes through a four step buying process and ideally each step of the join process is anticipated and supported by the destination association. The prospective member join process begins when a prospect says, “I have a problem.”

The Award-Winning Process for Association Innovation

Smooth The Path

IDEO, the innovation experts, have a process that makes for a good example because it not only works but also because it has been extensively shared so we know the method behind the magic. The post The Award-Winning Process for Association Innovation appeared first on Smooth The Path.

Secretaries of State Association Reaffirms Integrity of Electoral Process

Associations Now

With Donald Trump repeatedly suggesting that the election may be “rigged,” the National Association of Secretaries of State has spoken out, emphasizing that the electoral process has numerous safeguards in place.

Realtors’ Group Raises Transparency Bar With New Election Process

Associations Now

This set of benchmarks is just one of the changes to NAR’s campaign and election process that the advisory group recommended to create a more “efficient and inclusive” process, according to the group’s NAR Elections Report [PDF].

7 Ways Your Processes Can Help (or Hurt) Your Membership Software Move


Implementing new membership software is an intense time for all involved. As in other momentous transitions in life, like weddings, you need a solid foundation in place to successfully face what lies ahead.

Avoiding Personal Agendas and Pay-to-Play In The Speaker Review Process

Velvet Chainsaw

We’ve seen it happen in almost every organization where we assessed their speaker review process. When I worked at associations, all of my committee members and staff used a blind review process when reviewing submitted presentations.

The Society for Editors and Proofreaders (SfEP) entry process

Optimist Consulting

The marketing and PR director for the Society for Editors and Proofreaders, Tracey Cowell, talks about the organisation’s entry process. “ The membership process could be perceived as a barrier to entry. We receive positive feedback from members on our membership process.

Attention Shoppers: 4 Ways to Simplify the AMS Shopping Process


We’ve got a few tips that can make the shopping process a little less harrowing. Shopping for any kind of technology is stressful, but when it’s a small-staff association professional shopping for an association management system, it’s a particular kind of crazy.