Community Management Hack: Create a Community Handbook

Higher Logic

One way to plan for the unforeseeable is to take the time now to put together a handbook for current and future staff. For additional tips and tricks from real community pros, download the Community Manager Handbook: 20 Lessons from Community Superheroes.

The Valve Handbook

Jamie Notter

It’s received a lot of attention for its new employee handbook , which is not the traditional, dry list of policies and procedures. Valve’s handbook subtitle tells it all.

The Association CEO Handbook by Paul A. Belford

Eric Lanke

Belford has talked you through all of these issues and, seeing that this is a handbook, has tried to lead you through several exercises to better understand what they mean for the organization you’re leading.

Red Cross – Updated Social Engagement Handbook [Resource]

SocialFish

This is the handbook that the National office of the Red Cross share with their local units (like chapters). Pretty self-explanatory and definitely awesome. View this document on Scribd. ———— ( photo credit ).

Book: The Network Weaver Handbook

Beth Kanter

My friend and colleague, June Holley , has written a much anticipated book, The Network Weaver Handbook. The Network Weaver Handbook is designed to give you skills and resources you need to build effective and innovative networks.

Lunchtime Links: Throw Away Your Best-Practices Handbook

Associations Now

The post Lunchtime Links: Throw Away Your Best-Practices Handbook appeared first on Associations Now How following industry best practices could hinder innovation. Also: Have a long to-do list? Get things done by hosting a volunteer event.

Jerry Jacobs and the Association Law Handbook

SocialFish

As I mentioned, I went to hear Jerry Jacobs talk about his book, the Association Law Handbook. It was actually a really good session - he's a fun, animated, friendly speaker and was able to make a very dry subject into a discussion we could all participate in. "We",

A New Resource for Volunteer Management, Chapters, Councils and More

Association 141+

asae annual conference component relations components relations handbook ASAEOk, so I know a blog is a place to express opinion and insight, but I just received something exciting that I want to share with my association colleagues - and this has become my vehicle for that goal.

18 Free Non-profit Webinars For June 2015

Wild Apricot

In June, you can choose from among 18 free webinars that offer up a host of insights, ideas and practical tips on topics like: Leveraging your Database, Gaining Microsoft donations, Avoiding Mobilegeddon and Creating Volunteer Handbooks. Take a look at our list! webinar Non-profits

Implementing Website Governance for Associations

Vanguard Tech

As author of the first practical guide to Web Governance ("The Website Manager''s Handbook"), Shane has also been published by A List Apart, Smartinsights & Forrester Research. Today’s guest post is by Shane Diffily.

Association Law Essentials

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition. The Association Law Handbook is a great reference tool. The newest edition of Associations Now has a good article on basic association law issues. The article was written by Jerry A.

How Much Do Your Employees Know About Their Benefits?

Associations Now

A new survey found many employees don’t read their employee handbooks. If it’s via a handbook, chances are a lot of your employees may not be getting all the information. Don’t simply rely on a handbook, for example.

DEMOCRACY 2.0: the Keep-It-Simple-Stupid alternative to Robert’s Rules.

SocialFish

The Voting Member’s Handbook – 39 Pages. rules of order manual is The Voting Member’s Handbook©, which is available as a PDF download with extensive internal hyperlinks ideal for quick reference on your laptop, tablet or smartphone. Post By C.D. Madson.

Feeling stuck? Moving on is actually quite simple

Association Success

He reflected how encumbered everything had become as his small executive team created policies, procedures and a thick employee handbook. This time, Rod pulled out one page with one sentence on it, proudly explaining, “This is my new employee handbook.

How to Handle Staff Who Fall for Phishing Emails—Putting Your Association at Risk

Delcor

Does your employee handbook say anything about staff’s cybersecurity responsibilities? If not, what about this: does your handbook say anything about physical security responsibilities? Help your HR department develop cybersecurity policies for the employee handbook.

Daily Buzz: Extra Ways to Provide Value to Members

Associations Now

But there are also less concrete ways to do so that aren’t outlined in your member handbook. Your association’s resources aren’t the only way to provide members with value. Also: Develop a “strength mindset” to boost team morale. Why do members join an association, and what makes them renew?

New Employee Orientation: What’s on Your Agenda?

Reid All About it

Orientation shouldn’t only entail filling out forms and signing the employee handbook. I fell into the association world. During the first interview my future boss and I hit it off talking about food and travel. The position sounded interesting so I bit. I’m not the only one.

Going to the ASAE Authors Forum today.

SocialFish

Will be hearing the author Jerry Jacobs for a presentation of his book The Association Law Handbook. The invite says, "The handbook is a layman staple, making the laws and regulations affecting non-governmental professional certification and entity/program accreditation accessible." I'm mainly going to get the book for free, hahahaha. Anybody know the author or heard him speak? Hopefully some of you CAE's out there can tell me how much of this stuff I really need to know. : ).

By the Numbers: Association Word-of-Mouth Marketing

GrowthZone

Get the Handbook>> See Also: Why Member Exit Surveys are a Must. Word-of-mouth is so powerful because “we trust each other so much more than we trust businesses.” – Jay Baer.

Strategies for Association Micro-Learning

GrowthZone

Download the handbook now: Membership Renewals – The Secret Sauce Revealed. In today’s digital world, professionals of all types are looking for easier ways to quickly learn and consume content that will grow their knowledge and current skill set. Enter micro-learning.

Social Learning Resources

SocialFish

Social Learning Handbook. I unfortunately missed my favorite Twitter chat last week, #swchat (Social Workplace Chat) but I always read the accompanying summary blog post and check out the resources. Lo and behold, this one was on my favorite topic (apart from Humanizing), social learning.

Measure What Matters: KPIs For Online Community Success

Higher Logic

In The Community Manager Handbook: 20 Lessons from Community Superheroes, it comes down to a simple sentence: Measure what matters. Trying to figure out how to measure the success of your online community? There's no one size fits all approach for picking Key Performance Indicators (KPIs).

How to Leverage Mobility Strategies for Member Engagement

Association Adviser

Mobile Handbook: It can serve as a handbook with all the details about the association which the members can refer to at any time. The future of technology is definitely mobile-driven.

Association Brain Food Weekly: 11.4.16

Reid All About it

– Playing by the Rules: Creating an Effective Volunteer Handbook. Since presidents are on everyone’s mind this week…I recently discovered the Washington Post’s podcast Presidential. Each episode is dedicated to a president starting with George Washington and ending with Donald Trump.

New (Free) E-Book: Leading Systems Change Will Supercharge Your Facilitation Skills

Beth Kanter

Innovating for People Handbook: Design Thinking Methods: A recipe book of human-centered design methods. My colleagues, Heather McLeod Grant and Adene Sacks, have just published a new workbook called “ Leading Systems Change.”

Membership Hack: Workshop Essentials

Associations Now

For instance, if you took the human resources class, a member might show their updated employee handbook or HR polices,” she says. “It’s The Utah Nonprofits Association does more than just train its members.

Utah 63

8 Award-Winning Success Stories from Super Forum 2018

Higher Logic

Included dynamic text, based on country, to include different messaging on how the ASHRAE handbook would be delivered. Every Super Forum, we present our Floyd Awards to recognize our customers for their outstanding work in community.

Promote Your Community at Events

Higher Logic

Conference handbook, posters, slide decks, coasters, napkins—whatever you can get your hands on. You and your team spent a lot of time and energy either creating a new community or revamping your existing community. It’s time for celebration -- and getting people online, engaging.

Bringing Real-Life Neighborhoods Online: NextDoor’s Privacy Issues

Higher Logic

Most communities can remedy (or really, prevent) these issues with moderation, a strong set of terms and conditions or handbooks with privacy guidelines. NextDoor reinvented the idea of a neighborhood listserv, and turned what used to be mass emailing into an online neighborhood community.

When the Staff Leader Is the Only Staffer

Associations Now

And in a new handbook, “ What the Executive Director of a Very Small Organization Needs to Know ,” [PDF] he offers some practical advice for how to successfully handle the gig. CEOs who are the are the sole staff member have a lot of authority, but a lot of communicating to do with the board.

2012 is the Year of the Girl

Reid All About it

We didn’t do everything by the official rulebook, as a matter of fact, I never even bought the Cadette handbook, but those leadership skills were embedded in me.

Finding Passion within the Association Community

SCD Group

It is largely based on the book The Encore Career Handbook and One Person/Multiple Careers by Marci Alboher, a vice president at Encore.org. A couple of quotes: Be careful not to close the door too quickly. You may be locking yourself out. Audrey Harvey Nobody notices normal.

Best Benefit Ever: An Association of Healthier Truckers

Associations Now

Truckers looking to lighten their personal loads now get extra assistance from the American Association of Owner Operators. What’s the benefit?

Speaking to Alabama Law Students about the Association World

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition and it’s a great reference tool for association and non-profit lawyers. courtesy of [link]. I’m excited to again speak to University of Alabama law students about opportunities in the association world.

How Do You Fix a Board Power Struggle?

Associations Now

For example, the employee handbook was a relatively new document that came about because of tension over expectations of employees. An association’s guidelines won’t keep a board from becoming divisive—indeed, they can help sow discord.

Top Tips From 2018 Membership Hacks

Associations Now

Take, for instance, NAIOP, the commercial real estate development association, which collects and celebrates good news from members using an online form , or the American Chemical Society, which sends new members a digital membership handbook to get them up to speed.

Tips 107

Next Markets May Include Leveraging Opportunities Of Perennials

Velvet Chainsaw

There’s this collective feeling of ‘we’re not done yet says Marci Alboher , author of The Encore Career Handbook. Frequently, when we think about next markets, we mention Next-Gen, Millennials or Gen-Z audiences.

Should Volunteers Groups Have Separate Social Media Accounts?

Associations Now

It’s likely that somewhere in the employee handbook, through HR, they have something that addresses social media posts that don’t represent the organization,” Young said.

Monday Buzz: When Your Member Database Loses Its Luster

Associations Now

That’s a piece of advice from the Navy’s social media handbook, and it’s advice that you should keep in mind for your own organization, argues CMS Wire Contributor Dana Simberkoff.

Events That Will Drive Buzz With Members

Associations Now

Among them: a membership handbook, a quarterly subscription to Unfiltered magazine, and access to exclusive whiskies not available for purchase.