Community Management Hack: Create a Community Handbook

Higher Logic

One way to plan for the unforeseeable is to take the time now to put together a handbook for current and future staff. For additional tips and tricks from real community pros, download the Community Manager Handbook: 20 Lessons from Community Superheroes.

The Association CEO Handbook by Paul A. Belford

Eric Lanke

Belford has talked you through all of these issues and, seeing that this is a handbook, has tried to lead you through several exercises to better understand what they mean for the organization you’re leading.

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Red Cross – Updated Social Engagement Handbook [Resource]

SocialFish

This is the handbook that the National office of the Red Cross share with their local units (like chapters). Pretty self-explanatory and definitely awesome. View this document on Scribd. ———— ( photo credit ).

The Valve Handbook

Jamie Notter

It’s received a lot of attention for its new employee handbook , which is not the traditional, dry list of policies and procedures. Valve’s handbook subtitle tells it all.

Book: The Network Weaver Handbook

Beth Kanter

My friend and colleague, June Holley , has written a much anticipated book, The Network Weaver Handbook. The Network Weaver Handbook is designed to give you skills and resources you need to build effective and innovative networks.

Wilderness first aid: Lessons learned

Aaron Wolowiec

Moreover, retention and transfer were supported by a very detailed and user-friendly handbook ( The Wilderness Medicine Handbook, Third Edition, by Paul Nicolazzo ). Look closely at the picture at right. Yes, that’s a pig’s foot.

Jerry Jacobs and the Association Law Handbook

SocialFish

As I mentioned, I went to hear Jerry Jacobs talk about his book, the Association Law Handbook. It was actually a really good session - he's a fun, animated, friendly speaker and was able to make a very dry subject into a discussion we could all participate in. "We",

18 Free Non-profit Webinars For June 2015

Wild Apricot

In June, you can choose from among 18 free webinars that offer up a host of insights, ideas and practical tips on topics like: Leveraging your Database, Gaining Microsoft donations, Avoiding Mobilegeddon and Creating Volunteer Handbooks. Take a look at our list! webinar Non-profits

A New Resource for Volunteer Management, Chapters, Councils and More

Association 141+

asae annual conference component relations components relations handbook ASAEOk, so I know a blog is a place to express opinion and insight, but I just received something exciting that I want to share with my association colleagues - and this has become my vehicle for that goal.

Implementing Website Governance for Associations

Vanguard Tech

As author of the first practical guide to Web Governance ("The Website Manager''s Handbook"), Shane has also been published by A List Apart, Smartinsights & Forrester Research. Today’s guest post is by Shane Diffily.

Association Law Essentials

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition. The Association Law Handbook is a great reference tool. The newest edition of Associations Now has a good article on basic association law issues. The article was written by Jerry A.

How to Boost Year-Round Membership with a Mobile App

Protech

Member Handbook. Upload a digital version of your association’s handbook for easy access. Guest Post by Guidebook . Today, our mobile devices are central to our lives – a tool we use for communication, entertainment, learning and more. Apps make much of this activity possible.

How Much Do Your Employees Know About Their Benefits?

Associations Now

A new survey found many employees don’t read their employee handbooks. If it’s via a handbook, chances are a lot of your employees may not be getting all the information. Don’t simply rely on a handbook, for example.

New Employee Orientation: What’s on Your Agenda?

Reid All About it

Orientation shouldn’t only entail filling out forms and signing the employee handbook. I fell into the association world. During the first interview my future boss and I hit it off talking about food and travel. The position sounded interesting so I bit. I’m not the only one.

DEMOCRACY 2.0: the Keep-It-Simple-Stupid alternative to Robert’s Rules.

SocialFish

The Voting Member’s Handbook – 39 Pages. rules of order manual is The Voting Member’s Handbook©, which is available as a PDF download with extensive internal hyperlinks ideal for quick reference on your laptop, tablet or smartphone. Post By C.D. Madson.

Feeling stuck? Moving on is actually quite simple

Association Success

He reflected how encumbered everything had become as his small executive team created policies, procedures and a thick employee handbook. This time, Rod pulled out one page with one sentence on it, proudly explaining, “This is my new employee handbook.

By the Numbers: Association Word-of-Mouth Marketing

GrowthZone

Get the Handbook>> See Also: Why Member Exit Surveys are a Must. Word-of-mouth is so powerful because “we trust each other so much more than we trust businesses.” – Jay Baer.

Computing Association Offers Virtual Meetings Best Practices Guide

Associations Now

They developed a practical handbook that will be useful to newcomers and provide helpful pointers to those who already have some experience with virtual conferences,” she said in the release. “It

Strategies for Association Micro-Learning

GrowthZone

Download the handbook now: Membership Renewals – The Secret Sauce Revealed. In today’s digital world, professionals of all types are looking for easier ways to quickly learn and consume content that will grow their knowledge and current skill set. Enter micro-learning.

Going to the ASAE Authors Forum today.

SocialFish

Will be hearing the author Jerry Jacobs for a presentation of his book The Association Law Handbook. The invite says, "The handbook is a layman staple, making the laws and regulations affecting non-governmental professional certification and entity/program accreditation accessible." I'm mainly going to get the book for free, hahahaha. Anybody know the author or heard him speak? Hopefully some of you CAE's out there can tell me how much of this stuff I really need to know. : ).

A Simple Approach to Social Media Policy

Delcor

Social media should not require your organization to rethink your entire employee handbook. Rather, it can simply reference many of the same policies that probably already exist in your handbook.

Four Human Resources Trends to Watch Next Year

Associations Now

By outsourcing your HR tasks, you can establish the primary HR structure and functions, e.g., employee handbook, trainings, processes, systems, etc.,

Daily Buzz: Extra Ways to Provide Value to Members

Associations Now

But there are also less concrete ways to do so that aren’t outlined in your member handbook. Your association’s resources aren’t the only way to provide members with value. Also: Develop a “strength mindset” to boost team morale. Why do members join an association, and what makes them renew?

How to Leverage Mobility Strategies for Member Engagement

Association Adviser

Mobile Handbook: It can serve as a handbook with all the details about the association which the members can refer to at any time. The future of technology is definitely mobile-driven.

2012 is the Year of the Girl

Reid All About it

We didn’t do everything by the official rulebook, as a matter of fact, I never even bought the Cadette handbook, but those leadership skills were embedded in me.

Social Learning Resources

SocialFish

Social Learning Handbook. I unfortunately missed my favorite Twitter chat last week, #swchat (Social Workplace Chat) but I always read the accompanying summary blog post and check out the resources. Lo and behold, this one was on my favorite topic (apart from Humanizing), social learning.

Measure What Matters: KPIs For Online Community Success

Higher Logic

In The Community Manager Handbook: 20 Lessons from Community Superheroes, it comes down to a simple sentence: Measure what matters. Trying to figure out how to measure the success of your online community? There's no one size fits all approach for picking Key Performance Indicators (KPIs).

8 Award-Winning Success Stories from Super Forum 2018

Higher Logic

Included dynamic text, based on country, to include different messaging on how the ASHRAE handbook would be delivered. Every Super Forum, we present our Floyd Awards to recognize our customers for their outstanding work in community.

Promote Your Community at Events

Higher Logic

Conference handbook, posters, slide decks, coasters, napkins—whatever you can get your hands on. You and your team spent a lot of time and energy either creating a new community or revamping your existing community. It’s time for celebration -- and getting people online, engaging.

Reads of the Week: March 22, 2013

Reid All About it

The buzz on the web this week has been about another company manifesto, employee handbook, “diary of dreams ,” this time from HubSpot, and it’s a real good one. Every time I see the word media in this post by Jeff Jarvis, I think associations.

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How to Sell Ads at Naylor in the Late 1990s

Association Adviser

There was no receptionist, no policy handbook, and no training manuals. I’ve been with Naylor for 22 years. I’m currently the longest-tenured sales rep in Gainesville, and man, have I seen a lot of changes – almost all positive – since I started with the company.

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Bringing Real-Life Neighborhoods Online: NextDoor’s Privacy Issues

Higher Logic

Most communities can remedy (or really, prevent) these issues with moderation, a strong set of terms and conditions or handbooks with privacy guidelines. NextDoor reinvented the idea of a neighborhood listserv, and turned what used to be mass emailing into an online neighborhood community.

How to Convince Employers to Pay for Professional Development

WBT Systems

Review the employee handbook. When you’re a lifelong learner, it’s frustrating to see people in positions of power who don’t understand the value of professional development. It’s especially frustrating when these people are employers in your association’s industry or profession. What do you do when members (and non-members) are interested in your online learning programs but their employers won’t pay for professional development?

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Finding Passion within the Association Community

SCD Group

It is largely based on the book The Encore Career Handbook and One Person/Multiple Careers by Marci Alboher, a vice president at Encore.org. A couple of quotes: Be careful not to close the door too quickly. You may be locking yourself out. Audrey Harvey Nobody notices normal.

MCI Sessions @ ASAE in SLC in August

GlowGlobally

Attendees will receive cultural handbooks from the Sheikh Mohamed Center for Cultural Understanding, the reference touristic institution in Dubai to learn about the culture of the UAE and the wider Middle East region.

Speaking to Alabama Law Students about the Association World

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition and it’s a great reference tool for association and non-profit lawyers. courtesy of [link]. I’m excited to again speak to University of Alabama law students about opportunities in the association world.

Membership Hack: Workshop Essentials

Associations Now

For instance, if you took the human resources class, a member might show their updated employee handbook or HR polices,” she says. “It’s The Utah Nonprofits Association does more than just train its members.

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How to Handle Staff Who Fall for Phishing Emails—Putting Your Association at Risk

Delcor

Does your employee handbook say anything about staff’s cybersecurity responsibilities? If not, what about this: does your handbook say anything about physical security responsibilities? Help your HR department develop cybersecurity policies for the employee handbook.

More Innovative or More Secure? Ask Your Board

Associations Now

This reflects a change in mindset, according to the Director’s Handbook on Cyber-Risk Oversight 2020 [PDF], a guidebook for boards recently released by NACD and the Internet Security Alliance.

Association Brain Food Weekly: 1.13.17

Reid All About it

Discuss program components such as interviews, orientations, volunteer handbooks, and more, as well as the importance of managing risk for your program and your organization. It’s that time of year – your chance to participate in the industry’s most comprehensive study on membership marketing.