Community Management Hack: Create a Community Handbook

Higher Logic

One way to plan for the unforeseeable is to take the time now to put together a handbook for current and future staff. For additional tips and tricks from real community pros, download the Community Manager Handbook: 20 Lessons from Community Superheroes.

The Valve Handbook

Jamie Notter

It’s received a lot of attention for its new employee handbook , which is not the traditional, dry list of policies and procedures. Valve’s handbook subtitle tells it all.

Red Cross – Updated Social Engagement Handbook [Resource]


This is the handbook that the National office of the Red Cross share with their local units (like chapters). Pretty self-explanatory and definitely awesome. View this document on Scribd. ———— ( photo credit ).

Book: The Network Weaver Handbook

Beth Kanter's Blog

My friend and colleague, June Holley , has written a much anticipated book, The Network Weaver Handbook. The Network Weaver Handbook is designed to give you skills and resources you need to build effective and innovative networks.

Wilderness first aid: Lessons learned

Aaron Wolowiec

Moreover, retention and transfer were supported by a very detailed and user-friendly handbook ( The Wilderness Medicine Handbook, Third Edition, by Paul Nicolazzo ). Look closely at the picture at right. Yes, that’s a pig’s foot.

Implementing Website Governance for Associations

Vanguard Tech

As author of the first practical guide to Web Governance ("The Website Manager''s Handbook"), Shane has also been published by A List Apart, Smartinsights & Forrester Research. Today’s guest post is by Shane Diffily.

Association Law Essentials

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition. The Association Law Handbook is a great reference tool. The newest edition of Associations Now has a good article on basic association law issues. The article was written by Jerry A.

18 Free Non-profit Webinars For June 2015

Wild Apricot Blog

In June, you can choose from among 18 free webinars that offer up a host of insights, ideas and practical tips on topics like: Leveraging your Database, Gaining Microsoft donations, Avoiding Mobilegeddon and Creating Volunteer Handbooks. Take a look at our list! webinar Non-profits

How Much Do Your Employees Know About Their Benefits?

Associations Now

A new survey found many employees don’t read their employee handbooks. If it’s via a handbook, chances are a lot of your employees may not be getting all the information. Don’t simply rely on a handbook, for example.

Going to the ASAE Authors Forum today.


Will be hearing the author Jerry Jacobs for a presentation of his book The Association Law Handbook. The invite says, "The handbook is a layman staple, making the laws and regulations affecting non-governmental professional certification and entity/program accreditation accessible." I'm mainly going to get the book for free, hahahaha. Anybody know the author or heard him speak? Hopefully some of you CAE's out there can tell me how much of this stuff I really need to know. : ).

DEMOCRACY 2.0: the Keep-It-Simple-Stupid alternative to Robert’s Rules.


The Voting Member’s Handbook – 39 Pages. rules of order manual is The Voting Member’s Handbook©, which is available as a PDF download with extensive internal hyperlinks ideal for quick reference on your laptop, tablet or smartphone. Post By C.D. Madson.

New Employee Orientation: What’s on Your Agenda?

Reid All About it

Orientation shouldn’t only entail filling out forms and signing the employee handbook. I fell into the association world. During the first interview my future boss and I hit it off talking about food and travel. The position sounded interesting so I bit. I’m not the only one.

Association Brain Food Weekly: 11.4.16

Reid All About it

– Playing by the Rules: Creating an Effective Volunteer Handbook. Since presidents are on everyone’s mind this week…I recently discovered the Washington Post’s podcast Presidential. Each episode is dedicated to a president starting with George Washington and ending with Donald Trump.

Speaking to Alabama Law Students about the Association World

Association Navigator

Jerry’s book, Association Law Handbook , is in the Fifth Edition and it’s a great reference tool for association and non-profit lawyers. courtesy of [link]. I’m excited to again speak to University of Alabama law students about opportunities in the association world.

Bringing Real-Life Neighborhoods Online: NextDoor’s Privacy Issues

Higher Logic

Most communities can remedy (or really, prevent) these issues with moderation, a strong set of terms and conditions or handbooks with privacy guidelines. NextDoor reinvented the idea of a neighborhood listserv, and turned what used to be mass emailing into an online neighborhood community.

Next Markets May Include Leveraging Opportunities Of Perennials

Velvet Chainsaw

There’s this collective feeling of ‘we’re not done yet says Marci Alboher , author of The Encore Career Handbook. Frequently, when we think about next markets, we mention Next-Gen, Millennials or Gen-Z audiences.

Promote Your Community at Events

Higher Logic

Conference handbook, posters, slide decks, coasters, napkins—whatever you can get your hands on. You and your team spent a lot of time and energy either creating a new community or revamping your existing community. It’s time for celebration -- and getting people online, engaging.

Membership Hack: Workshop Essentials

Associations Now

For instance, if you took the human resources class, a member might show their updated employee handbook or HR polices,” she says. “It’s The Utah Nonprofits Association does more than just train its members.

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Finding Passion within the Association Community

SCD Group

It is largely based on the book The Encore Career Handbook and One Person/Multiple Careers by Marci Alboher, a vice president at A couple of quotes: Be careful not to close the door too quickly. You may be locking yourself out. Audrey Harvey Nobody notices normal.

Monday Buzz: When Your Member Database Loses Its Luster

Associations Now

That’s a piece of advice from the Navy’s social media handbook, and it’s advice that you should keep in mind for your own organization, argues CMS Wire Contributor Dana Simberkoff.

Events That Will Drive Buzz With Members

Associations Now

Among them: a membership handbook, a quarterly subscription to Unfiltered magazine, and access to exclusive whiskies not available for purchase.

Social Learning Resources


Social Learning Handbook. I unfortunately missed my favorite Twitter chat last week, #swchat (Social Workplace Chat) but I always read the accompanying summary blog post and check out the resources. Lo and behold, this one was on my favorite topic (apart from Humanizing), social learning.

Why Creating Space for Creative Time in the Nonprofit Workplace Improves Productivity

Beth Kanter's Blog

Many told them that sometimes they just need some “creativity time,” that is to go to a museum or walk around. The organization formalized “creativity time” in its employees handbook and established a policy that staff take “creativity time” as half-day per month.

2012 is the Year of the Girl

Reid All About it

We didn’t do everything by the official rulebook, as a matter of fact, I never even bought the Cadette handbook, but those leadership skills were embedded in me.

MCI Sessions @ ASAE in SLC in August


Attendees will receive cultural handbooks from the Sheikh Mohamed Center for Cultural Understanding, the reference touristic institution in Dubai to learn about the culture of the UAE and the wider Middle East region.

Association Brain Food Weekly: 1.13.17

Reid All About it

Discuss program components such as interviews, orientations, volunteer handbooks, and more, as well as the importance of managing risk for your program and your organization. It’s that time of year – your chance to participate in the industry’s most comprehensive study on membership marketing.

Association Brain Food Weekly: 1.13.17

Reid All About it

Discuss program components such as interviews, orientations, volunteer handbooks, and more, as well as the importance of managing risk for your program and your organization. It’s that time of year – your chance to participate in the industry’s most comprehensive study on membership marketing.

New Resource for Nonprofits: The Data Playbook – Practices for Purpose-Driven Work

Beth Kanter's Blog

I would describe less of a handbook on how to use data, and more of a recipe to become a learning organization. Join me at Markets for Good on December 6 at 1 pm EST for a FREE roundtable discussion about the new Data Playbook. .

How Do You Fix a Board Power Struggle?

Associations Now

For example, the employee handbook was a relatively new document that came about because of tension over expectations of employees. An association’s guidelines won’t keep a board from becoming divisive—indeed, they can help sow discord.

Book Review: Connecting to Change the World

Beth Kanter's Blog

Almost tend years ago, they co-wrote “Net Gains,” one of the first practical handbooks on building and working in networks for social change. All in all, this a must have handbook for anyone who is interested in building a generative social impact network.

Best Benefit Ever: An Association of Healthier Truckers

Associations Now

Truckers looking to lighten their personal loads now get extra assistance from the American Association of Owner Operators. What’s the benefit?

How to Convince Employers to Pay for Professional Development

WBT Systems

Review the employee handbook. When you’re a lifelong learner, it’s frustrating to see people in positions of power who don’t understand the value of professional development. It’s especially frustrating when these people are employers in your association’s industry or profession. What do you do when members (and non-members) are interested in your online learning programs but their employers won’t pay for professional development?

5 Book Recommendations for Nonprofit Networking and Data Nerds

Beth Kanter's Blog

It is a practical and easy to understand and implement handbook on how to present effectively. There’s lots to enjoy during the holiday season – from gathering with friends and family to the festivities and fun.

Nonprofit Technology Training: Book List

Beth Kanter's Blog

The Accelerated Learning Handbook. This useful handbook summarizes and explains the brain science of how people learn and provides easy to use frameworks to help you design and deliver training where people learn. Photo from Librarianismchronicles Blog.

Workplace Rudeness Is Highly Contagious, Study Says

Associations Now

The findings were not surprising to Barbara Mitchell, a human resources consultant and author of the upcoming book The Essential Workplace Conflict Handbook. Rude coworkers can make your blood boil, and, according to a new study, their bad behavior can spread like a virus.

Reads of the Week: March 22, 2013

Reid All About it

The buzz on the web this week has been about another company manifesto, employee handbook, “diary of dreams ,” this time from HubSpot, and it’s a real good one. Every time I see the word media in this post by Jeff Jarvis, I think associations.

Nonmember Fees: A Not-So-Simple Decision

Associations Now

Jacobs is also author of the Association Law Handbook, Fifth Edition , published by ASAE, which weighs in a hefty 728 pages. The right nonmember price for association products boosts revenue, makes membership more appealing, and steers clear of antitrust concerns.

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The Member-Termination Dilemma

Associations Now

Authors of ASAE’s Association Law Handbook and its earlier incarnation, Associations and the Law , identify antitrust and due-process risks for an association that terminates an existing member for reasons beyond failure to pay dues. Jacobs wrote in the Handbook.

How to Make Ethics Training Stick

Associations Now

So the study reveals something of the ongoing struggle with ethics training—employees recognize that it’s important, but it has a hard time becoming part of the lifeblood of an organization beyond employee-handbook reminders.

Why Self-Interested Volunteers are the Best for Nonprofits

Beth Kanter's Blog

Note from Beth: The Mobilization Lab at Greenpeace recently commissioned and released this report, Beyond the First Click: How Today’s Volunteers Build the Power of Movements and NGOS.