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“The Beach Was too Sandy”—Happy Members Are a Nonnegotiable

.orgCommunity

Use any and all the tools of the trade—qualitative methods such as interviews and focus groups and quantitative paths such as surveys, observation and data that you mine from your AMS. If you don’t already have a data strategy in place, commit to developing a plan today. Gathering the right data also helps with continuous quality improvement.

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What Smart Associations Do Differently

Association Adviser

But many of the legacy challenges remain: information overload, communication clutter, attracting and retaining younger members, maintaining their position as their industry’s No. It’s no secret that streaming video is a tool that associations are rapidly adopting to communicate more impactfully with members.

Texas 60