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Association Brain Food Weekly: 7.9.21

Reid All About it

Charlene Li believes you need order to create change —not what you picture when thinking about innovative organizations. Another example of wishful thinking disguised as conventional wisdom: Claire Cain Miller at the New York Times says there’s no evidence that chance meetings at the office boost innovation. Innovation in a Hurry.

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A Cheaper, Faster Way to Conduct Your Member Listening Tour

Smooth The Path

When you take detailed notes and review them from conversation to conversation patterns start to appear. Sometimes we hear only what we want to hear but when we take detailed notes and review them later everything of importance shows up. On the phone, you can type as they talk and capture the full meaning of their comments.

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