Certificate Innovation Member Experience Washington 
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OCTOBER 6, 2023
Fri 10/6 at 10 a.m.* – Artificial Intelligence | Coffee with Innovators: Association Design Circle Every month, an association leader leads a conversation on an association innovation topic. – Ask Me Anything: Personalization Learn how to use personalization to improve member communications, engagement, and transactions.
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DECEMBER 7, 2018
Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. 1 CAE credit.
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JANUARY 15, 2021
Judges get an inside look at some of the most innovative and outstanding marketing, membership and communication projects and programs in the association profession. The deadline for ASAE members to apply for a judge spot is February 9, 2021. Advancing (and Adapting) Innovation Amid Uncertainty – A CEO Dialogue. 1 CAE credit.
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DECEMBER 1, 2023
From online forums to in-person events, learn how to foster a sense of belonging and gain insights into the strategies and best practices for creating thriving external communities that drive business innovation, brand advocacy and lasting relationships. Host: Certification Network Group Speakers: Alyssa Rulf Fountain, Ph.D.,
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MAY 5, 2023
Fri 5/5 at 10 a.m.* – Coffee with Innovators: Association Design Circle On the first Friday of each month, an association leader leads a conversation on an association innovation topic. Location: Washington DC. I’m happy to feature it as long as it’s not too product-centric. 1 CAE credit. . More info/register. CAE credits.
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OCTOBER 20, 2017
As a CAE whose studying and exam experience is still imprinted in my brain, I can relate to this post from WBT Systems about motivating certification candidates. I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue.
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MAY 7, 2021
WBT Systems read through four recent research reports to discover what association execs and members are saying about the pandemic’s impact on associations, the future outlook, and their take of innovation—I especially liked those findings from Mary Byers. Presenters: Tonya Saunders, Principal, Washington Premier Group.
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