2005 Leadership Member Experience Social Media 
.orgCommunity
JANUARY 15, 2019
For associations that would like to experiment with chat, she suggests operating with live agents for limited hours. Social media. Social media is an opportunity for members to engage with you on different service levels. If you’re not providing this support, Facebook is a good way to jump in.
Mizz Information
APRIL 9, 2011
On one hand, its been great--Ive learned some leadership stuff (Im an "i" --who knew?), With the community part being online community and social media. He actually said social media. Their online community is terrible and something theyve barely--if ever--mentioned or promoted to members. Neither Did I.
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