2005 Member Experience millennials Social Media 
.orgCommunity
JANUARY 15, 2019
Millennials are especially comfortable with this type of interaction. For associations that would like to experiment with chat, she suggests operating with live agents for limited hours. Social media. Social media is an opportunity for members to engage with you on different service levels.
Association Adviser
MARCH 17, 2014
In response to this challenge, some associations have made impressive gains in their adoption of technology, particularly in the areas of mobile, social media, video, online learning, connectivity and more. I checked in with two of my millennial colleagues to get their take. They don’t even need a computer. No surprise there.
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