2006, Leadership and Member Experience

MTI's Story: Harnessing Community to Digitally Transform

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. In 2006, when Tom first joined MTI, he remembers a study they did with their board. How do they do it?

Revenue

Revenue Member Experience Tools Technology

Jeffrey Cufaude, Idea Architects: People Are Starved for Real.

Idea Architects

JUNE 23, 2012

custom-designing keynotes, workshops, and leadership conferences that promote innovation, learning, and community. July 29, New Orleans, NYIB Leadership Pre-Conference. 9, New Orleans, NAHB Association Leadership Institute. Dec 2006 (3). Oct 2006 (1). Sep 2006 (4). Aug 2006 (3). Jul 2006 (2).

Columbus

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Association Universe

MTI's Story: Harnessing Community to Digitally Transform

Jeffrey Cufaude, Idea Architects: People Are Starved for Real.

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