2006 Content Leadership Member Experience 
Higher Logic
FEBRUARY 24, 2020
MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. In 2006, when Tom first joined MTI, he remembers a study they did with their board. How do they do it?
Idea Architects
JUNE 23, 2012
custom-designing keynotes, workshops, and leadership conferences that promote innovation, learning, and community. Beginning in 2013, I hope to change that by repurposing a portion of my work to provide even more content-rich learning experiences coupled with compelling conversation over a sustained period of time. Dec 2006 (3).
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