Remove 2007 Remove Member Engagement Remove Membership Management Remove System
article thumbnail

NAASF Crowdsources Customer Support and Advocacy with Online Community

Higher Logic

NAASF recognized a communication challenge and set out to develop a better system for its franchisees to gather and share knowledge. NAASF realized its franchisee members wanted to collaborate in a private space that was easy to navigate and quick to participate in. Some members dropped off of discussions entirely.

America 120