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Turn Your Harshest Critics Into Your Biggest Supporters
Associations Now
APRIL 25, 2019
In an article posted on PCMA.org last week , Andria Gibbon, AFCI’s vice president of events and education, discussed the unusual way the group dealt with pushback from members and a significant decline in attendance after it moved its annual Creativation show from its longtime home in Anaheim, California, to Phoenix in 2017.
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