2021 Leadership Member Experience Member Insights 
Reid All About it
MAY 14, 2021
Microsoft’s 2021 Work Trend Index focuses on the move to hybrid work. Instructor-Led Training: Ideas to Help You Deliver a Classroom Experience to Virtual Learners. Even though data from our 2021 Training Trends Report tells us that in-person training will make a return, more courses will likely remain virtual. Hybrid work.
Reid All About it
FEBRUARY 11, 2022
Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.
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