Certificate Innovation Louisville Member Experience 
Reid All About it
MAY 7, 2021
WBT Systems read through four recent research reports to discover what association execs and members are saying about the pandemic’s impact on associations, the future outlook, and their take of innovation—I especially liked those findings from Mary Byers. 5 ways to Enhance the Modern Member Experience. Host: Fridays@4.
Reid All About it
AUGUST 20, 2021
Tim Hopkins, senior consultant at McKinley Advisors, describes a new model for the product development process that prevents volunteers from hindering innovation. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Cleo Battle, CDME, CTA, President & CEO, Louisville Tourism.
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