Reid All About it

APRIL 26, 2024

Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks.

Content 222

Content Survey Education Strategy 222

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology System Innovation 60

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. It also helps you to establish trust with your members.

Member Experience 60

Member Experience Technology System Software 60

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 140

Survey Strategy Member Experience Review 140

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

Member Experience 321

Member Experience Analysis Course Survey 321

Higher Logic

MAY 29, 2020

Your goal should be to demonstrate how the community aligns with and leads to achieving the goals of your association’s strategic plan. This is how you can prove your new member community will be a valuable technology investment. Looking to personalize and target your email communications strategy to different member segments?

Social Media 254

Social Media Tools Member Engagement Revenue 254

Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

Member Experience 120

Member Experience System Email Marketing Examples 120

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members.

Newsletter 250

Newsletter Content Social Media Education 250

Nimble AMS

DECEMBER 21, 2023

Doing so will ensure your organization gets the AMS it needs to empower staff and enhance the member experience. For example, does your association offer a learning program and is advanced credit tracking a need? Ask questions Work to keep communication open with your AMS vendor team.

Tips 121

Tips Software Process Association Management 121

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Newsletter Examples Communications 148

Association Analytics

FEBRUARY 20, 2024

Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations. Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process.

Strategy 169

Strategy Social Media Discount Newsletter 169

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. For example, include any details on how that KPI may impact other projects or results. Solution : The solution to this challenge is pretty simple. Set up your KPI and metrics!

Team 319

Team Report Course Proposal 319

Nimble AMS

JULY 8, 2023

Read our blog for tips to communicate better with your board, empowering your board members to future-proof your association with a modern AMS. 3 ways to prepare for your next board meeting To ensure your board members focus on the larger picture and embrace your vision for future-proofing the association, follow these helpful strategies: 1.

Proposal 116

Proposal How To Software Technology 116

AssociationChat

FEBRUARY 1, 2023

Artificial Intelligence (AI) technology has become increasingly popular, with many industries embracing its potential to enhance processes, streamline communication, and boost efficiency. For example, try asking ChatGPT to “remove pre-text and context” and “only return” certain results. Association work is no exception.

CA 64

CA Member Experience Social Media Sample 64

Nimble AMS

MARCH 10, 2024

Read our blog to learn more about online communities and discover how your association can use one to boost member connections and loyalty. What is an online community? An online community is a group of people with a shared interest or purpose who choose to connect and communicate virtually.

Guidelines 116

Guidelines Member Engagement Member Insights Member Experience 116

Association Freak

MARCH 1, 2024

Far from being just another tech trend, AI has become a fundamental element of our strategic toolkit, revolutionizing how we interact with members, streamline operations, and make data-driven decisions. The chatbot managed to reduce incoming member service calls by 30%, significantly improving response times and member satisfaction.

Association Management 72

Association Management Analysis Member Engagement Strategy 72

Nimble AMS

SEPTEMBER 24, 2021

Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. It can help your entire organization know your members better, uncover member trends, identify opportunities for improvement, and personalize the member experience.

How To 78

How To Member Experience Member Engagement Communications 78

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruiting 296

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. Empower your staff as thought leaders in your online community.

Member Engagement 133

Member Engagement Guidelines Member Experience Leadership 133

Nimble AMS

MAY 6, 2022

For example, Nimble AMS is built on the Salesforce CRM platform. Here are some examples of what you get with Nimble AMS, built on the Salesforce CRM platform:? . Association-specific templates for email communications, processes, dashboards, reports, and more? . This approach to technology offers a lot of advantages. .

Class 129

Class System Software Tools 129

Nimble AMS

JULY 8, 2023

Read our blog for tips to communicate better with your board, empowering your board members to future-proof your association with a modern AMS. 3 ways to prepare for your next board meeting To ensure your board members focus on the larger picture and embrace your vision for future-proofing the association, follow these helpful strategies: 1.

Proposal 78

Proposal How To Software Technology 78

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. Over the past month, we've seen so many examples of how online communities are vital for our customers.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

OCTOBER 6, 2023

The weekly list of free educational events and resources for the association community… Industry careers website. Once again, I’m asking for good examples of association (or association foundation) websites that feature an industry careers section. This page from SEMI about the semiconductor industry is an example of what I mean.

Revenue 256

Revenue Certificate Tools Innovation 256

Higher Logic

MAY 23, 2019

Getting your new members involved in your online community from the start is a good way to build future engagement and retention. Measure both the importance of the campaign and each element within it against the perceived member value. CTAs are measurable and a core opportunity to get your members engaged.

How To 226

How To Process Tips Tools 226

Reid All About it

APRIL 12, 2024

Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. She explains how to get in front of prospects, make an impression on them and communicate the value of membership. Staff meetings. 1 CAE credit. Host: Billhighway Speakers: Elizabeth Weaver Engel, M.A., 1 CAE credit.

Revenue 256

Revenue Strategy Price Newsletter 256

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Hear the perspectives and experiences of healthcare association professionals in building trust with their members and the public.

Tucson 262

Tucson Phoenix Products Tools 262

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Tools Communications Survey 289

Nimble AMS

MARCH 18, 2022

For example, here’s how Nimble AMS by Community Brands can help each of your association’s key functional areas thrive: . Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base.

Software 129

Software Membership Management Class Member Experience 129

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Nimble AMS

AUGUST 10, 2021

Micro-moments are those times when we turn, almost reflexively, to our mobile device (typically a smartphone) to search, read, and communicate when we have spare instants throughout the day. They represent a big opportunity to connect with your customers (your members) when they’re looking for something. Get the free guide.

Certificate 121

Certificate Member Engagement Member Experience Content 121

.orgSource

FEBRUARY 12, 2024

Jane Pearson ,orgSource, Vice President of Marketing and Communications Services, emphasized the importance of this partnership. Communicators are often on the front lines of coming trends and can spot challenges in the making. When strategy doesn’t filter through departments, communications lose that impact.

Marketing 88

Marketing Team Social Media Communications 88

Delcor

SEPTEMBER 14, 2023

Why IT Projects Fail Communication Issues You know what happens when a couple doesn’t communicate well with each other. Now, imagine when the large cast of characters involved in a project—the project team, project manager, business analyst, developers, users, and other stakeholders—have communication issues. Things get ugly.

Project 97

Project Analysis Team Communications 97

Nimble AMS

MARCH 25, 2022

Be sure to define your organization’s goals for the online community so that your entire organization knows what you’re trying to accomplish. For example, at the highest level, your goals might be to: Grow your existing online community . Recruit more members . Improve member engagement . Offer examples.

Strategy 134

Strategy Guidelines Recruiting Recruitment 134

Nimble AMS

DECEMBER 27, 2022

The data-driven business world requires companies to effectively communicate their data to make informed decisions. Raw data is difficult to interpret and even harder to communicate. For example, on a graph, dips in member activity or non-dues revenue readily appear, making a clear connection to time and drops in activity. .

Association Management 135

Association Management Software Analysis How To 135

Higher Logic

FEBRUARY 10, 2020

This dedicated space for feedback allows members and customers to help you build a better experience. The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. You’re probably thinking, "Okay…”.

Tools 177

Tools Review Products Member Experience 177