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What association professionals are reading in the new year

Association Success

3 leadership lessons from “Bachelorette” Tayshia Adams. If this sounds good to you, let’s get started with how you can become a better manager by using the following communication tricks of a writer.”. Research: Women are better leaders during a crisis from Harvard Business Review. “We Don’t believe me?

Handbook 131
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How to Handle Staff Who Fall for Phishing Emails—Putting Your Association at Risk

Delcor

Is cybersecurity on the leadership agenda? Cybersecurity must be taken seriously by leadership. The cybersecurity issue must be on the leadership agenda so you can figure out how your culture, policies, and practices need to change to effectively address the threat. Make sure HR communicates these expectations to all staff.

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When the Staff Leader Is the Only Staffer

Associations Now

CEOs who are the are the sole staff member have a lot of authority, but a lot of communicating to do with the board. And in a new handbook, “ What the Executive Director of a Very Small Organization Needs to Know ,” [PDF] he offers some practical advice for how to successfully handle the gig. Which isn’t easy.

Handbook 103
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Leadership Lessons from the Royal Navy

Plexus Consulting

Carter While few environments may be tougher than a warship or submarine, it may be striking to many that much is done using “soft” leadership skills. There’s an old saying that every organization reflects the personality of its leadership, and mood travels fast. By Virgil R. Conversely, empty optimism or false cheer can hurt morale.

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Onboarding the Board—Your Opportunity to Promote Peak Performance

.orgSource

These are a few of the documents that can be included in online welcome handbooks: Bylaws. The MBTI provides an opportunity for people to discuss communications and behavior preferences. The chances that people are reading and absorbing this material are slim. You can, and should, also provide written guidance. Financial statements.

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Three Reasons Your AMC’s Culture is Important

SBI

Like innovation, an AMC that practices honest, transparent communication among its own employees and management will do the same on behalf of a client. Excellent customer service doesn’t come from an employee handbook or a company manual. Culture drives successful relationships with boards.

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Workplace Rudeness Is Highly Contagious, Study Says

Associations Now

How does the leadership behave? The findings were not surprising to Barbara Mitchell, a human resources consultant and author of the upcoming book The Essential Workplace Conflict Handbook. How does the leadership behave? It starts from the top of the association. How do they live their own values within the organization?