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MAY 12, 2023

I bet members interact with your newsletters more regularly than any other product or service, which means your association should carefully plan and design each edition. Episodes are published Monday mornings in both audio and video format on most podcast services. Newsletters. But do you? Virtual for in-person attendees. . –

Chicago 200

Chicago Newsletter Mooc Education 200

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APRIL 5, 2024

In honor of their 25th anniversary, Mighty Citizen is giving away $100,000 in marketing and branding services. Discover how associations can leverage the skills and passions of young adults for career development, volunteer work, and community service programs. More info/register. 1 CAE credit. More info/register.

Revenue 256

Revenue Price Denver Tools 256

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JUNE 2, 2023

Starkweather Association Services’ shares best practices for change readiness that will help you understand and minimize the complications people bring to technology or any other change project. Episodes are published Monday mornings in both audio and video format on most podcast services. Change readiness. CAE credit. to 2:15 p.m.

Technology 195

Technology Chicago Education System 195

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AUGUST 25, 2023

Starkweather Association Services explains how to prepare your team for any project involving change , which is most projects these days. Host: Association Insights in Old Town Speakers: Joe Plasterer and Mel Starkweather of Starkweather Association Services Thu 9/7 at 2 p.m. What is this witchcraft he speaks of? Change readiness.

millennials 370

millennials Survey Team Education 370

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APRIL 19, 2024

Gain an edge on professional development competitors by adding mentoring to your online courses and cohort programs as a free or premium service. Education + mentoring. TopClass LMS explains how it works and shares examples of associations doing this now. Decline of trust. CAE credit. More info/register. Fri 4/19 at 1 p.m. More info/register.

Newsletter 210

Newsletter Content Social Media Education 210

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DECEMBER 6, 2019

. – Useful, Free & Low-Cost Tools, Software, and Services for Your Nonprofit. What software tools and services are available to nonprofits at low or no cost that are worth using? We’ll walk through the latest free and low-cost tools, software, and services that are worth knowing about. Wed 12/11 at 12 p.m. Host: Impexium.

LMS 221

LMS Software Revenue Cost 221

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JANUARY 19, 2024

Host: Lizabeth Wesely-Casella, Founder & CEO, L-12 Services Corp Speaker: Dr. Rachel MK Headley, CEO of Rose Group Int’l and President of Helix Wed 1/24 at 1 p.m. – More info/register. 1 CAE credit. More info/register. Host: EventMobi Speakers: Karen Hill, Director, Meetings and Events & Engagement, Barcami Lane, Inc.

Revenue 256

Revenue Strategy Member Engagement United States 256

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NOVEMBER 10, 2014

But if you work in an association that has a dedicated call center or member service team, you probably only receive calls that are direct-dialed or forwarded to you. Tagged: Association , Customer Service , Listening. Associations & Nonprofits Association Customer Service Listening'

Maine 150

Maine Examples Team Marketing 150

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MARCH 10, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. Onboarding New Association Members A great onboarding journey highlights the opportunities, services, and general value new members can benefit from in your association. 1 CAE credit. Welcome Aboard! More info/register. More info/register.

Committee 195

Committee Education Software Technology 195

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MARCH 19, 2021

Presenters: Gianni Maiorano, Digital Brand Specialist, Corporation Service Company (CSC). Elizabeth Sylves, Senior New Business Consultant, Corporation Service Company (CSC). Presenters: Mark Robins, CPA, Partner, Assurance Services, Aronson LLC. CAE credits. More info/register. Transactions Corp. Wed 3/24 from 10 a.m.

LMS 370

LMS Nashville Strategy Video 370

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MARCH 25, 2022

Presenters: John Clese, Director, Remote Workforce Consulting Services, and Maria A. Many of your association peers are developing innovative digital products and services that not only better serve their members and strengthen membership, but also bring in some serious cash for their organizations. Wed 3/30 at 2 p.m. – 1 CMP credit.

Revenue 195

Revenue Content Virginia Technology 195

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MARCH 12, 2021

Fionta describes several ways to learn more about new members during onboarding so you can lead them to the resources and services they need most. Lisa Boylan at Associations Now writes about the services, resources, and safe spaces provided by the Massachusetts Society of CPAs to help its members manage stress. New member onboarding.

Nashville 370

Nashville LMS North Carolina Recruiting 370

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JUNE 9, 2023

Glass half full: you’ll need a lot more money to invest in new programs and services, hire more staff, and better fulfill your mission. Episodes are published Monday mornings in both audio and video format on most podcast services. Yes, given half a chance. Raymond Carver, “Rain” Non-dues revenue. This challenge occupies my mind.

Revenue 205

Revenue Content Chicago Leadership 205

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MARCH 24, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. Episodes are published Monday mornings in both audio and video format on most podcast services. Host: Association Insights In Old Town Speakers: Jennifer Baker, program management expert formerly with ASAE Business Services, Inc.

Revenue 227

Revenue Chicago Leadership Education 227

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DECEMBER 4, 2020

You will be able to understand the difference between program and supporting services and variance methods for allocating costs in accordance with GAAP. Presenters: Molly Marsh, Director of Education and Engagement Design, AMR Management Services. Presenters: Chris Glatz, Management Services. CAE credits. More info/register.

Blended Learning 300

Blended Learning Revenue Conference Technology 300

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JANUARY 10, 2020

Digital Marketing & Product Innovation Manager, and Danny Pace, Services Product Manager, Skyline Exhibits. Learn when and why staff might be hanging on to old systems, how to sniff out and prevent future technical debt, and how to identify quality technology software products, services, and investments. More info/register.

LMS 243

LMS Software Chicago Washington 243

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OCTOBER 9, 2020

Presenters: Ari Schwartz, Managing Director of Cybersecurity Services, Venable LLP. Grant Schneider, Senior Director of Cybersecurity Services, Venable LLP . Christine Peck, Senior Director, Education and Learning Services, SmithBucklin. Jon Allan, VP & GM, Communities & Web Self-Service, Verint Intelligent Self-Service.

Utah 370

Utah LMS Conference Technology 370

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FEBRUARY 23, 2024

Learn how to better understand the societal perspectives of younger generations, ask relevant questions to more fully anticipate the needs of younger members, generate revolutionary ideas to successfully attract younger members, and what these efforts mean for the products, programs, and services associations provide. 1 CAE credit.

DC 261

DC Washington Member Engagement Innovation 261

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MARCH 4, 2022

How to Write an RFP (Request for Proposal) for Merchant Services: Improving Your Business Process and Net Income. When evaluating new merchant service providers, knowing how the credit card industry works is crucial. Host: Association Academy / Ricochet Advisory Services. Host: Association Academy / Ricochet Advisory Services.

Class 195

Class Certificate Content Committee 195

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JANUARY 5, 2024

Host: BlaueXperiential Event Services Speakers: Joan Eisenstodt and Exhibitor Magazine’s Charles Pappas Wed 1/10 at 11 a.m. Learn what you need to consider in seeking the right venue. Get an insiders perspective on navigating through the top issues event professionals face in 2024/2025 and beyond. More info/register.

Revenue 277

Revenue LMS Price Education 277

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FEBRUARY 12, 2021

Hear from two event organizers who safely delivered hybrid events for their associations at the end of 2020: WISPA2020 hosted by the Wireless Internet Service Provider Association and the ICCA Congress 2020. Presenters: Sarah Eaton, Crawford Group Director, Account Services. . – Delivering Your Hybrid Event: Tips From The Trenches.

Revenue 370

Revenue North Carolina Industry Technology 370

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JULY 21, 2017

Hotels are constantly seeking new ways to generate profits—from resort fees to room rental to service charges—so planners are being asked to pay for goods and services that were formerly complimentary or discounted. Learn how to be prepared to negotiate additional goods and services. Duration: 1 hour. More info/register.

Las Vegas 231

Las Vegas DC Mooc Nevada 231

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APRIL 21, 2023

Starkweather Association Services’ guide to best practices for change readiness helps you “understand and control the complications that people bring to a change project.” Episodes are published Monday mornings in both audio and video format on most podcast services. the preoccupying question of his professional life. Change readiness.

Education 195

Education Committee Recruiting Recruitment 195

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MAY 19, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. Host: UST Education Speaker: Alex Mouw, Principal Strategic Advisor, Amazon Web Services Tue 5/23 at 2 p.m. Host: Smart Meetings Speaker: Huong Nguyen, CEO and Head of Client Services at Shiloh Events Wed 5/24 at 7 a.m. 1 CAE credit.

Strategy 195

Strategy Content Leadership Email Marketing 195

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JULY 7, 2023

Learn about the elements of the statement of functional expense, how to make it meaningful to your audience, and the difference between program services, supporting activities, and what expenses get allocated in accordance with U.S. 1 CAE credit. More info/register. CAE credit. More info/register. Host: orgCommunity Thu 7/13 at 12 p.m. –

Tools 195

Tools Education Newsletter Chicago 195

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MAY 29, 2020

Learn whether hiring a professional service is a better option than DIY, which technical tools to use for your DIY project, and a strategy for getting your video seen or podcast heard. Setting the Table for a Shift in Event F&B Service. Lindsay Gross (moderator), Director of Facilitation Services, Event Garde.

San Diego 259

San Diego Strategy North Carolina Conference 259

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JANUARY 11, 2019

A subscription service that delivers a lovingly curated niche trade journal to your door every quarter. Learn how your organization can make the most of the donation and discount programs for hardware, software, cloud applications, and services available to eligible organizations. Trade Journal Cooperative ). More info/register.

DC 275

DC Washington Learning Management System LMS 275

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NOVEMBER 23, 2018

Presenters: Diana Glance, Manager of Education, and Bryan Goldman, Customer Service Manager, Protech Associates. Explore new best practices that are changing the way meeting services are delivered to ensure attendees’ physical safety and data security. CVB Update: Services and Bargaining Power. 1 CAE credit. More info/register.

DC 170

DC Video Washington Strategy 170

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NOVEMBER 11, 2016

Host: ASAE Business Services. Presenters: Michelle Evans, assistant vice president, Aon Affinity and Aon Association Services. Eric Johnson, vice president, Aon Affinity and Aon Association Services. Pam Townley, vice president/cyber – tech product manager, ASAE Business Services, Inc. More info/register.

Handbook 237

Handbook Washington eBook DC 237

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DECEMBER 17, 2021

How to Write an RFP (Request for Proposal) for Merchant Services. When releasing an RFP to evaluate new merchant service providers, knowing how the credit card industry works is crucial. Presenter: Mark Robins, CPA, Partner, Assurance Services at Aronson LLC. More info/register. Host: PCMA. Thu 12/23 at 11 a.m. – CAE credits.

Proposal 195

Proposal Project Austin Certificate 195

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APRIL 28, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. Host: Association Insights in Old Town Speaker: Lizabeth Wesely-Casella, Founder and CEO of L-12 Services Wed 5/3 at 2 p.m. Host: UST Education Speaker: Alexandra Mouw, Principal Strategic Advisor, Amazon Web Services (AWS) Thu 5/4 at 2 p.m.

DC 205

DC Recruiting Recruitment Washington 205

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SEPTEMBER 1, 2023

Host: Association Insights in Old Town Speakers: Joe Plasterer and Mel Starkweather of Starkweather Association Services Wed 9/6 at 2 p.m. – analyst, FiscalNote Professional Services Thu 9/7 at 10:30 a.m. 1 CMP credit. Brace Yourself for 2024 No one knows what 2024 will bring to the events industry.

Revenue 227

Revenue Survey Education Strategy 227

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MARCH 11, 2022

Presenters: Maneesha Manges, Director of Services, and Aimee Pagano, Senior Digital Marketing Advisor, HighRoad Solution. Host: Association Academy / Ricochet Advisory Services. Presenters: Emily Scheiderer, director of education, sales and services, Destinations International. CAE credits. More info/register. Transactions Corp.

LMS 195

LMS Revenue Los Angeles Newsletter 195

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OCTOBER 1, 2011

Here’s my selection of customer service and marketing smarties who impressed me in September. What other products and services do they use? Despite what Peter Shankman says, Morton’s Steakhouse’s delivery of dinner to his airport arrival gate is not the greatest customer service story ever told. Where do they hang out?

Austin 150

Austin Massachusetts New York Marketing 150

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JULY 2, 2021

Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenters: Maneesha Manges, Director of Services, Kim Cregan, Strategic Account Manager, and Chris Park, Development Manager, HighRoad Solutions. 1 CAE credit. More info/register. Host: Association Analytics. Wed 7/7 from 11 a.m. More info/register.

Technology 370

Technology Strategy System Education 370

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JUNE 30, 2023

Learn about the elements of the statement of functional expense, how to make it meaningful to your audience, and the difference between program services, supporting activities, and what expenses get allocated in accordance with U.S. 1 CAE credit. More info/register. CAE credit. More info/register. Host: orgCommunity Thu 7/13 at 1 p.m. –

Chicago 205

Chicago Newsletter Revenue Education 205

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APRIL 16, 2021

Accessibility is inclusion , says Fionta, and if you’re not focusing on it, you’re preventing people from accessing your resources and participating in your programs, events, services, and membership benefits. Susie Townsend, Senior Vice President of Convention Services, Visit Indy. Quick hits. Tamsen Webster ). Tue 4/20 at 12 p.m.

Revenue 363

Revenue Strategy Team Content 363