.orgCommunity

JANUARY 15, 2019

Millennials are especially comfortable with this type of interaction. Social media. Social media is an opportunity for members to engage with you on different service levels. Sixty-three percent of customers expect support on social media, and 35 percent prefer social options over other platforms.

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Association Adviser

MARCH 17, 2014

In response to this challenge, some associations have made impressive gains in their adoption of technology, particularly in the areas of mobile, social media, video, online learning, connectivity and more. I checked in with two of my millennial colleagues to get their take. So, they decided to merge into the TFFA.

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The Hourglass Blog

APRIL 21, 2011

Born in 2006 as the brainchild of Dr. Nick LaRusso, the CFI was first called the SPARC Lab (with the acronym standing for its methodology: see, plan, act, refine, and communicate). In fact, the CFI itself owes its existence to some very unofficial activity: LaRusso recalls that the idea first arose in 2005 at a happy hour with colleagues.

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The Hourglass Blog

OCTOBER 15, 2010

Millennials? My book came out in 2005. Communication. Developing Millennial Leaders. Millennials. Social Media. Has the person who wrote this never watched television? Or flipped through a magazine? Who do they think all those prescription drug and car commercials are for? October 21, 2010 3:50 PM.

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