Association Adviser

MARCH 19, 2013

High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. In response, NYSSA started monthly gatherings at local pubs in New York City. Michelle Mason, ASQ. Carol Khoury, NYSSA.

New York City 60

New York City New York California Video 60

Association Adviser

JUNE 30, 2016

Personally, association leaders have told me about newly created titles such as “VP of member value,” “director of member experience” and “chief imagineering officer.” Our research also found that “career/professional development” is now the third-most important topic to members (out of 15 choices). Conclusion.

Tennessee 60

Tennessee Class Georgia Certificate 60

Association Adviser

MARCH 17, 2014

Younger members are not necessarily your most tech-savvy members. Also look at learning preferences, technology adoption and topic interests. Technology is not synonymous for innovation; some associations are having breakthroughs by going back to old tech. New Orleans Saints. New York Giants.

Texas 60

Texas Video millennials Revenue 60