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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

While they're there, they're posting more discussions (posts were up 48%) and engaging with content (library views saw a 100% increase and library downloads went up 122% since February). Welcoming the Whole Industry to the Community. Note: We see associations go both ways with keeping communities open or making them private.

Library 318
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Customers for Life: Meet the Zenoss TechZen User Community [Case Study]

Higher Logic

. - John Boyle, Technology Alliances & Community, Zenoss. Zenoss debuted its new community in April 2017 at its annual conference, GalaxZ, complete with an updated brand and a new crowdsourced community name, courtesy of its Austin roots: TechZen. 140% membership and engagement increase.