The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth Kanter
JANUARY 22, 2018
Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. Do you have a budget to hire Chatbot programmer (you’d need this for a more elaborate chatbot) or will you use one of the free and low cost chatbot authoring tools, like Octiveai , Manychat , or Chatfuel.
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