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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

I urge my clients to study data to understand how to deliver the individualized service their members want. Our expanding digital options are increasingly paired with the desire for connection. (ZipDo) 90% of B2B decision-makers believe conversational marketing can improve customer experience.

Las Vegas 100
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Association Brain Food Weekly: 1.15.21

Reid All About it

The Gold Circle Awards recognize excellence in marketing, membership and communications efforts across 15 different categories, and highlight the important role these campaigns have in moving associations forward. How to be more productive working from home: 9 rules for the “now normal.” Lisa Block, Velvet Chainsaw Consulting ).

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Learn About Members’ Why

Smooth The Path

As established organizations, knowing our member’s why helps us develop and communicate our why. We are a community of professionals. The conference this year is in Las Vegas. Learn how to spread your great ideas and get them acted upon. Why is hard so we fall back on what. This guide is 102 pages.

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Your Brand is Your Association’s Lifeblood

Association Adviser

Associations see this today with for-profit competitors entering the marketplace and providing your members with free education, multimillion-dollar trade shows, guaranteed ROI, and subscription-based media communicating with your industry. Is it your event experience reaching key decision makers in your industry?

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Association Brain Food Weekly: 11.4.16

Reid All About it

Habits have been a hot topic on the best-seller list, first with Charles Duhigg’s The Power of Habit: Why We Do What We Do in Life and Business (a good read), then Gretchen Rubin’s Better Than Before: Mastering the Habits of Our Everyday Life (still in the bookcase), and now Nir Eyal’s Hooked: How to Build Habit-Forming Products. Host: PCMA.

Las Vegas 150