article thumbnail

A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

I urge my clients to study data to understand how to deliver the individualized service their members want. Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly.

Las Vegas 100
article thumbnail

Association Brain Food Weekly: 1.8.21

Reid All About it

The conference experience just stopped. Inspired by Priya Parker’s The Art of Gathering , WBT Systems describes how to close a conference in a meaningful way instead of ghosting your attendees. At ASAE, Warren Hoffman of the Association for Jewish Studies explains how they priced their virtual annual meeting. Neurodiversity.

Las Vegas 370
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Learn About Members’ Why

Smooth The Path

The conference this year is in Las Vegas. Learn how to spread your great ideas and get them acted upon. Understand how to seed and nurture the culture your company needs. We are a community of professionals. We are an association that offers professional development and networking. But why does.

article thumbnail

Association Brain Food Weekly: 1.15.21

Reid All About it

How to be more productive working from home: 9 rules for the “now normal.” Skip down to the list of free webinars if you prefer take-out. .* – Member ROI Simplified: Safeguarding Your Organization’s Future. The ROI Member Recruitment Brochure: How to Create Brochures That Positively Influence Membership Decisions.

article thumbnail

Association Brain Food Weekly: 11.4.16

Reid All About it

Habits have been a hot topic on the best-seller list, first with Charles Duhigg’s The Power of Habit: Why We Do What We Do in Life and Business (a good read), then Gretchen Rubin’s Better Than Before: Mastering the Habits of Our Everyday Life (still in the bookcase), and now Nir Eyal’s Hooked: How to Build Habit-Forming Products. Host: PCMA.

Las Vegas 150
article thumbnail

Your Brand is Your Association’s Lifeblood

Association Adviser

Branding expert David Avrin, CSP, discussed why branding is essential in today’s marketplace at the Meeting Professionals International World Education Congress (MPI WEC) last month in Las Vegas. Here’s how a few of Avrin’s solutions can help associations strengthen their brand and increase non-dues revenue.