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The One Way to Deliver Unwelcome News
Idea Architects
DECEMBER 14, 2014
Did you answer "never really come right out and say it in an obtuse two-page press release " ? My focus here is not on the potential merits of the policy change, but on how it was communicated. An admission fee ($7) was charged in 2007, but was eliminated when attendance declined. That is how we deliver unwelcome news.
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