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Association Staffing and the End of Toll Booth Workers: 3 Lessons for Association Executives
SCD Group
DECEMBER 18, 2012
When driving with my son in the Dallas area a couple of weeks ago, I discovered that Texas is tearing out toll booths. Goodbye Toll Booth Worker (left); Hello Automatic Billing (right). Rather than stopping to drop coins in a basket and watch the gate go up to let you through, he just keeps driving.
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