Member Experience New York City Project Revenue 
Reid All About it
MAY 12, 2017
50% of technology projects fail—the technology moves forward, but the organization does not. Most technology projects have non-technological goals: raise more money, serve more program participants, or become more efficient. How to Fuel Exceptional New Member Experiences. Wed 5/17 at 4 p.m. More info/register.
Association Adviser
MARCH 19, 2013
Associations must adapt to shifting demographics, new communication platforms and changing member preferences. High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. Michelle Mason, ASQ.
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