Member Experience New York City Project Strategy 
Reid All About it
MAY 12, 2017
The new CIO is more than a technology manager. They have an adeptness for business strategy and more. 50% of technology projects fail—the technology moves forward, but the organization does not. Most technology projects have non-technological goals: raise more money, serve more program participants, or become more efficient.
Association Adviser
MARCH 19, 2013
High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. “This will require hiring staff that have stronger communication and project management skills,” she said.
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