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To Survive a Crisis, Lean Into Trust—CEOs Share Pandemic Stories

.orgSource

Nancy MacRae, MS, CEO of the Emergency Nurses Association and Kristine Hillmer, MBA, CAE, and President and CEO of the Wisconsin Restaurant Association , are leaders who guided their members through the rubble toward solid ground. Pre-COVID, we had a program called the Milwaukee Kitchen Cabinet. But COVID reinforced that lesson.

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Tuesday Buzz: Membership Lessons From Social Clubs

Associations Now

The Milwaukee Journal Sentinel highlights the current success of the Wisconsin Club , which will celebrate its 125th anniversary next year. And when it comes to membership, the club—which has locations in downtown Milwaukee and in a country club near the outskirts of the city—courts younger members as well.

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Don’t Forget Your Members are People

Associations Now

Of all the bells and whistles an association management system (AMS) can offer, there’s one simple feature that, in my opinion, might offer the most bang for the buck: a photo headshot included in the member record display. Here are a few reminders about the human side of association membership work. Here’s why.