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Social Media Roundup: The NYPD’s Social Media Crossfire

Associations Now

The New York Police Department’s social media campaign was meant to draw positive attention, but it didn’t turn out that way. — [OAKLAND]ASM (@OLAASM) April 22, 2014. The NYPD is creating new ways to communicate effectively with the community,” said NYPD Deputy Chief Kim Royster. ht @johnfoleyjr).

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Big Data: Big Headache or Big Opportunity for Associations?

Association Adviser

As best-selling author and product innovation expert Tony Ulwick explained at last week’s Innova-Con 2014 conference in New York, don’t ask customers or members what they want in a product, ask them what types of “jobs” they need to have done better. It’s also a great member benefit and new member recruiting tool.

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