Higher Logic

NOVEMBER 10, 2016

In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience. Our support was really a communications black box,” said Bruffey. We had little or no direct communication with our users, and many of them felt they were being left to fend for themselves.”.

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Library Maryland Project Software 180

Associations Now

JANUARY 13, 2020

As I wrote in 2014 , the USB Implementers Forum had managed to pull off an improbable feat over the prior two decades or so, with the technology becoming the de facto standard for plugging in just about everything. And despite all these new technologies, you might end up buying a USB-C device that only supported the downright ancient USB 2.0

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Technology Products Marketing System 86

Leading Learning

JULY 12, 2021

The main challenge associations face in digital transformation initiatives is that digital transformation is an iterative process that includes both technologies and culture. And that means we need to be on the lookout for the tools and technologies that will enable us to change. Which sounds if not easy then at least simple.

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Case Study Technology millennials Strategy 52

Associations Now

APRIL 27, 2017

One of the Obama administration’s big wins on the technology front is facing an existential threat. On Wednesday, Federal Communications Commission Chairman Ajit Pai announced his plan for rolling back net neutrality regulations put in place by his predecessor, Tom Wheeler. “Nothing about the internet was broken in 2015.”

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Guidelines Innovation DC America 43

Association Success

DECEMBER 19, 2017

Since NBBQA changed its business model in 2015, the association has seen lower operating costs, more focus on strategic business priorities, higher productivity and an increase in customers. Formation of new partnerships and collaboration beyond sales and marketing to innovation agreements—where the offline and online worlds work together.

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Products Industry Cost Technology 62

Associations Now

FEBRUARY 25, 2020

Next week, I’m transitioning into an exciting new role as the communications director for the American Forest & Paper Association. I still believe every association has influential members, who frequently sit on the sidelines, but who also have the potential to be multipliers to other people, ideas, partnerships, and innovative projects.

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United States Member Engagement Member Experience Innovation 73

Socious

NOVEMBER 3, 2016

He is the winner of the 2015 MacArthur Fellowship, and was named one of TIME Magazine’s 100 Most Influential People. Speaker: Christopher Penn, Vice President, Marketing Technology, SHIFT Communications. Speaker: Nick Salvatoriello, VP of Inbound Services, Innovative Marketing Resources. Session Type: Breakout.

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Sample Marketing Conference New York 100

Association Adviser

MAY 14, 2013

Tino Mantella, Technology Association of Georgia. This month’s Corner Office spotlight shines on Tino Mantella, president and CEO of the 19,000 member Technology Association of Georgia (TAG). That makes us one of the largest technology organizations in the country. TM: Young people will join communities if they see value.

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Georgia Social Media Revenue Technology 60

Reid All About it

JUNE 17, 2016

Meeting planners need to stay on top of technological advances, corporate initiatives, budget restrictions, attendee expectations, meeting innovations and organizational goals or risk becoming obsolete. People will always need to meet face to face, but the way meetings are conducted is rapidly changing. Wed 6/22 at 12 p.m.

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LMS Raleigh Content millennials 150

Associations Now

JANUARY 25, 2017

A major British technology group has a warning for its members: Brexit could prove a huge problem for the industry if it goes the wrong way. Approximately 552,600 foreign-born workers worked in the tech sector in 2015—a third of whom are from the EU. and Europe—its largest trading partner for data flows.”

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Report Industry Technology Products 40

Associations Now

JANUARY 7, 2015

As it gets underway this week in Sin City, the International Consumer Electronics Show offers lessons in event planning that can inspire innovation in association tradeshows of all kinds—even if they don’t feature the latest cool gizmos. The goal is to showcase all of the major trends in consumer technology,” she said. “By

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Las Vegas Innovation Technology Event Planning 40

.orgCommunity

AUGUST 22, 2017

Since NBBQA changed its business model in 2015, the association has seen lower operating costs, more focus on strategic business priorities, higher productivity and an increase in customers. Formation of new partnerships and collaboration beyond sales and marketing to innovation agreements—where the offline and online worlds work together.

Products 40

Products Industry Technology Cost 40

Forj

DECEMBER 29, 2017

As always, we try to use this blog post to speak from our experience as a learning technology partner to organizations that provide continuing education and professional development. Innovation Trigger. IOT Physical Simulators: The idea here is to build physical training devices that connect to online learning technology.

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elearning predictions Mooc LMS Price 150

Associations Now

JANUARY 21, 2015

Cloud-based phone system provider RingCentral presents the results of a recent survey showing what business managers think about the current state of communication, device management, Skype, and more. Head over to CMSWire for an interview with Kira Makagon, RingCentral’s executive vice president of innovation. Other Good Reads.

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Event Planning DC Washington Survey 40

Beth Kanter

NOVEMBER 20, 2018

Google.Org is giving away $25 million to humanitarian projects that use Google’s machine learning technology. They are also using chatbots internally to make communications processes more efficient. Charity Digital News published this interview with Rob Leyland, Innovation Manager, about their recent efforts. AI Technology.

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San Diego Tools System New York 52

Associations Now

SEPTEMBER 9, 2014

For years, the complaint about Apple’s technology-intro events is that they were boring, with no surprises. The near field communication (NFC) technology in the iPhone 6—already common in Android smartphones—comes with extra security in the form of Apple’s fingerprint scanner. Has it succeeded?

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New York Chicago Video Report 40

Associations Now

FEBRUARY 18, 2016

Technology and privacy advocates largely sided with Apple in the wake of a court order involving an iPhone owned by a San Bernardino terror suspect. “It is critical for public safety that technology companies cooperate with law enforcement.” At least one tech group has found something of a middle ground on the issue.

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Software California Technology Innovation 40

Higher Logic

DECEMBER 22, 2015

Our partner and community management expert, Ben Martin, CAE, led a high-level community management roundtable webinar for the second year in a row. He asked our five innovative community managers some tough questions, and they provided real answers. The Kick-Ass Community Managers. Community is the people.

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Social Media Library Resources Guidelines 120

Associations Now

FEBRUARY 21, 2017

Fast Company recently included Signal’s maker, Open Whisper Systems, on its list of most innovative companies of 2017. “By The Thales 2016 Global Encryption Trends Study reports that in 2015, 37 percent of respondents had an encryption strategy that stretched across the enterprise—a jump of more than 20 percent from 2005.

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Tools New York Report System 59

Beth Kanter

JANUARY 14, 2014

Every time I have taught a social media and digital communications strategy over the past decade, I always include useful research studies about the who and how people are using these tools. This study shows that Twitter has become a formidable communication tool allowing the broadcast of short messages to millions of followers.

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Social Media Organization Class Project 28