Higher Logic

SEPTEMBER 30, 2020

The post The 3 Pillars of Online Community Engagement appeared first on Higher Logic. Online community engagement is an ongoing process – but your efforts have to start with a solid foundation. The post The 3 Pillars of Online Community Engagement appeared first on Higher Logic.

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Process Strategy 153

Higher Logic

JUNE 11, 2019

It can also boost community engagement. We know that it can be challenging to keep the conversation going after the party is over, so take a look at practical tips on how to use events to increase online community engagement. Design Your Community to be a Central Hub for Event Information.

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Conference Library Resources Content 218

Nimble AMS

SEPTEMBER 20, 2022

The Community Brands 2022 Association Trends Study reports that the first reason members join associations is to network, and the sixth is to socialize. Is your association maximizing the reach of your online community? Keep reading for three key tips to improve the member experience with your online community platform.

Member Engagement 133

Member Engagement Guidelines Member Experience Leadership 133

Higher Logic

JUNE 29, 2020

A rule about online engagement has floated around the internet for a while, called the Rule of Participation Inequality, or the 90-9-1 Rule. 9% of community members edit or respond to content but don't create content of their own. 1% of community members create new content. 1% of community members create new content.

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Content Report Software Tips 194

Higher Logic

JANUARY 28, 2021

The post How to Start an Engaging Online Community for Your User Group appeared first on Higher Logic. Online communities for user groups are an excellent way to get users engaged year-round. The post How to Start an Engaging Online Community for Your User Group appeared first on Higher Logic.

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How To Strategy 156

AssociationChat

FEBRUARY 1, 2024

Unlocking Your Team’s Potential: Can You Master Engagement in Digital Spaces? A fellow community manager asked, “How can we, as Community Managers, onboard other departmental staff to engage within the online community?” Here’s to your team’s successful journey in community building!

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Team Guidelines Strategy Tools 52

YourMembership

JUNE 7, 2018

The post Your online community checklist to easy member engagement appeared first on YourMembership. Whether you color-code your checklist, or you’ve ditched paper for an electronic checklist, many would say, “No, there isn’t anything more satisfying.” Then, there’s our work checklists. You probably have.

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Member Engagement Social Media Marketing 239

Higher Logic

OCTOBER 6, 2020

The post Drive Engagement with an Online Community Content Calendar appeared first on Higher Logic. Community managers have to put a lot of energy into their community content strategies. Make your job easier with this comprehensive guide to building an online community content calendar.

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Content Strategy 136

YourMembership

MARCH 28, 2020

Despite recent health concerns and cancelled events, your association still needs to engage members with each other and with your organization. It’s time to employ virtual alternatives to in-person events.

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Member Engagement Tips Education Industry 300

Higher Logic

MAY 31, 2018

Often, and especially early on in the life of an online community, the community manager is the one who has to start discussions. If you’re a community manager, I’m sure you know from experience that creating an engaging discussion is not easy. Engage immediately. Put a question in the subject line.

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Tips How To Examples Guidelines 168

Forj

JANUARY 31, 2024

We’ve always believed that a sense of belonging is the key to creating an online community , and that belief is backed by real research.

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Member Engagement Member Experience 91

Higher Logic

APRIL 4, 2017

You slave over your community. You are a master of online engagement. You hit your presentation out of the park… until the CFO asks how online community engagement is impacting sales goals. You hit your presentation out of the park… until the CFO asks how online community engagement is impacting sales goals.

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How To Analysis Software Member Engagement 168

Associations Now

APRIL 10, 2023

If your online member community has been in a lull, enlisting member volunteers, seeding expertise-driven questions on the platform, and encouraging staff across all departments to participate can help drum up more engagement. You want to make it easy, clear, and appealing to dive into the community and participate.”

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Guidelines Newsletter Recruiting Recruitment 49

Higher Logic

JUNE 13, 2017

With only a fraction of their members interacting online, the Yahoo Groups platform offered very little in the way of features and performance. That’s why, to solidify the association’s role in member professional development, APDT launched its own online community— Professional Development: Training and Business Management­ —last year.

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Resources Course Project Education 196

Higher Logic

SEPTEMBER 7, 2017

It’s time you face the facts—your online community is biased. Customers bring their own bias when they engage on the platform and community professionals build in bias as they create the space and social norms. Biases are there, baked into your community from all sides—there’s no getting around it.

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Tips Education Examples Team 166

Higher Logic

JULY 9, 2020

If you’ve ever owned, led, or managed a community, you’ve asked yourself, or been asked a version of this question: “Is our level of community engagement where it needs to be?”. This is a difficult question to answer, because it depends on a lot of different factors – but measuring community engagement is vital.

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eBook Review Report Tools 156

Nimble AMS

MARCH 10, 2024

According to the latest Community Brands research, 52% of association professionals use an online member community but only 14% rate their use of the platform as excellent. Why should your member-based organization leverage an online community to engage your members? What is an online community?

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Guidelines Member Engagement Member Insights Member Experience 116

Reid All About it

APRIL 19, 2024

The weekly list of free educational events and resources for the association community… Chapter relations gathering. Gain an edge on professional development competitors by adding mentoring to your online courses and cohort programs as a free or premium service. James Young of Product Community describes a twist on mentoring.

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Newsletter Content Social Media Education 250

Socious

DECEMBER 2, 2015

One of the greatest challenges that organizations face when increasing customer or member engagement is figuring out how to get their members to engage with one another within the ir online community. After all, a lot of the value that people get from your online customer or member community depends on these interactions.

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Video Member Engagement Organization How To 100

Socious

JANUARY 13, 2016

If you have managed an online community at some point in your career, you know that the “member to engaged member” ratio is a pretty widely adopted metric throughout the online community space. You also probably know that that metric leaves a lot to be desired.

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How To Member Engagement Association Management 100

Reid All About it

APRIL 26, 2024

The weekly list of free educational events and resources for the association community… Association boards. Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance.

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Content Survey Education Strategy 210

Socious

JANUARY 19, 2016

Why does an organization choose to build an online community? Well, all of these business outcomes aren’t possible if your community members aren’t engaging with each other. Reduce support costs? Product feedback and update suggestions? Drive sales?

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How To Cost Products Organization 100

Disciple Media

MAY 22, 2020

A truly successful online community platform allows you to laser into the heart of your community. You get a better understanding of your community’s wants and needs, and deeper insights into what truly makes them tick. And the key to this insight is engagement. 85% is a powerful statistic. Share resources.

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Guidelines Survey Content Resources 36

Nimble AMS

APRIL 11, 2024

You likely leverage your association management software (AMS) to manage, recruit, retain, and engage your member volunteers. But have you considered leveraging your online member community to give your volunteer program a boost? Read our blog for seven tips to use your online member community to enhance your volunteer program!

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Recruiting Recruitment Tips Tools 114

Reid All About it

JANUARY 12, 2024

The weekly list of free educational events and resources for the association community… Free education. They share sources of free education for association professionals , including niche membership organizations, events, webinars and podcasts for the association community. Young member engagement. Inspiration. Dirty data.

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LMS Member Engagement Education Revenue 266

Socious

AUGUST 8, 2016

People look at millennials on their smartphones and tablets and say they’re focused on themselves, lacking engagement with other people. That’s according to a recent public opinion survey from Reason-Rupe , and it gives valuable insight into how society views one of the largest generations in history.

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millennials Survey Member Engagement 176

Higher Logic

OCTOBER 2, 2023

The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference? Online Communities, forums, knowledge bases, and social media groups can all be used for engagement, but which is right for you? The post Online Communities vs. Forums vs. Knowledge Bases: What’s the Difference?

Social Media 194

Social Media Strategy 194

Higher Logic

JUNE 5, 2020

Every year, The Community Roundtable releases the State of Community Management Report. It’s always filled with insightful analysis on how online communities, both internal and external, are making a difference. External communities elevate the customer experience. Internal communities reveal untapped potential.

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Analysis Cost eBook Report 272

Higher Logic

APRIL 14, 2020

Over the past month, as our customers shared ideas about responding to COVID-19 in our users community, HUG, we noticed some simple but impactful ways associations are using their communities to support their members and their industries. Community Engagement is Skyrocketing. Welcoming the Whole Industry to the Community.

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Library Austin eBook Learning Management System 318

Reid All About it

JANUARY 19, 2024

The weekly list of free educational events and resources for the association community… Association AI survey. TopClass LMS explains why you should keep the conversation going and the community gathering after a course, conference or educational program ends. More info/register (Consultant Members Community). Membership.

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Revenue Strategy Member Engagement United States 256

Higher Logic

JANUARY 20, 2022

The post How the Association of Change Management Professionals Launched a New Online Community appeared first on Higher Logic. Introducing a new online space for member engagement represents a big change. How did the staff at the Association of Change Management Professionals pull it off?

Member Engagement 341

Member Engagement Strategy 341

Reid All About it

APRIL 5, 2024

The weekly list of free educational events and resources for the association community… Apply for a marketing/branding grant. Another is persuading members to make time for association engagement. In honor of their 25th anniversary, Mighty Citizen is giving away $100,000 in marketing and branding services. Blue ocean strategy.

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Revenue Price Denver Tools 256

Higher Logic

MARCH 19, 2020

Your virtual conference can still be meaningful and engaging for your audience. Including a face-to-face aspect can radically improve engagement during your sessions. Optimize educational sessions for engagement. Either way you go, remember these tips to increase engagement. Shannon Emery, Community Manager.

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Tips Library Revenue Software 316

Higher Logic

MAY 29, 2020

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. Instead, you need to align your new online community with the mission and priorities of your association's leadership. Use community to reach future members.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

NOVEMBER 10, 2023

The weekly list of free educational events and resources for the association community… Got a writing project ? If you’re feeling nostalgic about ASAE TEC, a new online event, People Powering Tech on December 14 from 10:30 a.m. Unlike social media, a mobile app serves as a centralized communication channel for your members.

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Certificate Price Tools Technology 281

Higher Logic

MAY 1, 2020

We’ve heard a lot about how difficult it is to keep people engaged when they’re participating at their desks. To counter this, try adding an unexpected element: community engagement. An event community can help you create that sense of connection and engagement that you miss by not being in person. Drive new leads.

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Tips Library Tools Communications 293

Reid All About it

FEBRUARY 2, 2024

The weekly list of free educational events and resources for the association community… Early-career microcredentials. SHRM was also dinged for not providing accessible online learning. Tune in for an engaging blend of technology insights and personal stories, all aimed at leveraging AI for effective team empowerment.

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Certificate Denver South Carolina Project 266