Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Creating Your Scoring Model So how should you set up your scoring model?

Review 169

Review Member Engagement Process Examples 169

Nimble AMS

OCTOBER 12, 2023

What are the top example s of medical associations that leverage Nimble AMS? The American Diabetes Association (ADA) leverages Nimble AMS to optimize processes and scale its organization. Nicole Bowen, Digital Solutions Architect, MDS Does your medical association need to centralize data and enhance the staff user experience?

Massachusetts 158

Massachusetts Software Innovation Report 158

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 116

Proposal How To Software Technology 116

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

Member Experience 321

Member Experience Analysis Course Survey 321

Association Analytics

FEBRUARY 20, 2024

Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process. In this blog, we outline how you can use the same framework to improve new member acquisition at your association. One example of thought leadership is this blog!

Strategy 169

Strategy Social Media Discount Newsletter 169

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

NOVEMBER 26, 2023

If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Make the process smoother by creating a culture of change management and following these five steps: 1. Is your organization considering a new software purchase? How much will it cost?

Technology 141

Technology Software Association Management Process 141

NXUnite

MARCH 18, 2024

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

Software 130

Software LMS Library Certificate 130

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 78

Proposal How To Software Technology 78

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. Andy Crestodina, Orbit Media 101 ways to make and maintain friendships: real examples from life and listeners. Hear about best practices, cutting-edge technology, tips to avoid common pitfalls, and real-world examples. Decline of trust.

Newsletter 250

Newsletter Content Social Media Education 250

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Team 319

Team Report Course Proposal 319

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. How do you begin this crucial process? Keep reading for six helpful tips.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

Higher Logic

JUNE 26, 2020

Check out three examples of automated email campaigns that Professional Australia has used to grow their association and deliver a better member experience. They’ve used targeted email drip campaigns for member onboarding, engagement, and recruitment – with great success. Campaign #1: Onboarding New Association Members.

Recruiting 156

Recruiting Recruitment Email Marketing Communications 156

Nimble AMS

MARCH 18, 2022

For example, here’s how Nimble AMS by Community Brands can help each of your association’s key functional areas thrive: . That means you are always using the most recent technology – which is especially useful when you need to change and adapt to new member expectations and world situations. Anticipate member needs.

Software 129

Software Membership Management Class Member Experience 129

Nimble AMS

MARCH 10, 2024

Read our blog to learn more about online communities and discover how your association can use one to boost member connections and loyalty. Some examples of online communities include a LinkedIn or Facebook group where industry professionals connect. What is an online community?

Guidelines 116

Guidelines Member Engagement Member Insights Member Experience 116

Nimble AMS

JUNE 22, 2023

How to target your AMS tech messaging for board approval Within the business case , you can refine your messaging so that it appeals to each board member’s role and area of expertise. Here are some examples of how you can speak to each of your board members effectively , addressing their e xpertise : 1.

How To 106

How To Software Revenue Technology 106

Nimble AMS

DECEMBER 3, 2021

Here are some examples of areas of board member expertise and how you can speak to them effectively: . Executive – Most of your board members will look at the big picture and need to know how this investment will help the entire organization. For example, explain how online community functionality can help them.

How To 127

How To Software eBook Technology 127

Aptify

AUGUST 28, 2023

Consider these five questions to help streamline the software-buying process and get the technology you need to move your organization forward. For example, you might look at functionality, data security , scalability, configurability, performance, integration options, and other IT checklist items. These are all critical considerations.

Membership Management 72

Membership Management Software Project Process 72

Nimble AMS

MAY 6, 2022

For example, Nimble AMS is built on the Salesforce CRM platform. Here are some examples of what you get with Nimble AMS, built on the Salesforce CRM platform:? . Process automation?. Association-specific templates for email communications, processes, dashboards, reports, and more? . The Nimble AMS?system

Class 129

Class System Software Tools 129

Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Tip: Sign up for Higher Logic's Super Series to see examples of virtual events as well as learn how to bring more engagement to your organization. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Higher Logic

MAY 23, 2019

In the past, association onboarding processes were about time, effort, and energy—all in high demand and short supply for any member-facing department. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Map Existing Processes. So how are organizations evolving?

How To 226

How To Process Tips Tools 226

Nimble AMS

SEPTEMBER 26, 2022

Member scoring is a crucial topic for organizations because providing superior member experience drives all associations. Unfortunately, the topic of member engagement strategy can also be overwhelming. Your association might just be getting started with member scoring. Member scoring is a journey.

Member Engagement 111

Member Engagement Guidelines Member Experience Process 111

Higher Logic

AUGUST 2, 2018

Have you ever had this experience? An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. This is key to providing an excellent member experience. How marketing automation uses data to create a great member experience.

Marketing 184

Marketing Software Member Experience Email Marketing 184

Aptify

SEPTEMBER 1, 2022

Automate your processes. Automate your manual processes – from billing and dues processing to grievance management – so your organization has more time to spend on higher value work. You can do this by using union management software that includes a drag-and-drop process flow editor for easy process automation.

Cleveland 137

Cleveland Software United States Case Study 137

Nimble AMS

SEPTEMBER 24, 2021

Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. It can help your entire organization know your members better, uncover member trends, identify opportunities for improvement, and personalize the member experience.

How To 78

How To Member Experience Member Engagement Communications 78

Nimble AMS

JULY 8, 2021

Members have different needs depending on their career stage and each stage of their experience with your organization (from joining to renewal). Delivering an exceptional member experience that keeps members around requires supporting members throughout the member journey.

Member Experience 101

Member Experience Tips Recruiting Recruitment 101

Association Success

SEPTEMBER 20, 2018

Some suggestions to help engage newbies include: Offer new member receptions at in-person events. For examples, assign board members, who know large networks of people, to introduce new members to other attendees at meetings or events. Remind them how much it costs to recruit a new member versus retain one.

Member Engagement 232

Member Engagement Cost Recruiting Recruitment 232

Nimble AMS

MAY 17, 2022

Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . Ask yourself, how can innovative technology streamline staff processes, ultimately transforming the member experience? . Share examples of how much time employees save while using your technology. .

Recruiting 141

Recruiting Recruitment Technology Innovation 141

Nimble AMS

APRIL 7, 2022

Your association’s ecommerce experience can go a long way toward delivering a great member experience. . Many factors go into a great member experience: onboarding, engagement, and customer service – just to name a few. Allow members to purchase and do multiple things at one time. Renew their membership

Discount 128

Discount Examples Certificate Member Experience 128

Nimble AMS

MARCH 17, 2020

Get ready to work more efficiently and have more time to deliver a great member experience. But to deliver a great member experience, there’s always more to do. Automate email communications based on members’ actions, such as registering for an event or paying membership dues. Tax processing.

Member Experience 78

Member Experience Tips Process Technology 78

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. 1 CAE credit. More info/register. More info/register.

Survey 256

Survey Project Strategy Education 256

Higher Logic

SEPTEMBER 26, 2017

But for those focusing on member experience, engagement, and growth, it isn’t the best option. An AMS investment will help your staff do their jobs better, but typically won’t do much to improve your member experience or to expand their benefits of membership. Look for engaging, member-oriented software instead.

Software 136

Software Learning Management System Class Member Experience 136

Smooth The Path

MARCH 4, 2021

For example, in the past, when asked to bid on a custom presentation, I would draft a post or two or three to make sure I have something meaningful to say before accepting. My fellow writers say this process works for them too. A close colleague has a similar process, but she “ideates while speaking.”

Process 141

Process Examples Member Experience Association Value 141

Nimble AMS

AUGUST 4, 2021

Send a periodic survey to gather your members’ thoughts and ideas about your organization’s programs and benefits. Consider targeting different surveys to different member groups. For example, send a survey to new members to gain greater insights into the effectiveness of your onboarding process.

Technology 78

Technology Survey Member Experience Software 78

AssociationChat

FEBRUARY 1, 2023

Artificial Intelligence (AI) technology has become increasingly popular, with many industries embracing its potential to enhance processes, streamline communication, and boost efficiency. For example, try asking ChatGPT to “remove pre-text and context” and “only return” certain results. Association work is no exception.

CA 64

CA Member Experience Social Media Sample 64