Higher Logic

JANUARY 23, 2020

It’s vital to provide content that’s truly engaging to increase members’ productivity with continuing education programs. Continue reading to learn more about incorporating an association learning management system (LMS) to increase the productivity of your members. Create timely courses and keep members informed.

LMS 199

LMS Products Tips Learning Management System 199

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

GrowthZone

OCTOBER 9, 2018

It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-member experiences? See why engaging new members within 3 days to 3 weeks is critical. This is a free webinar for everyone.

Member Experience 60

Member Experience Education Content Process 60

Nimble AMS

FEBRUARY 10, 2023

We update Nimble AMS three times a year to offer constant staff innovation, create amazing member experiences, and drive ROI at your association. Here are some highlights from the Nimble AMS Spring ‘23 release. Those improvements​ include: Pro Forma membership renewal bill payment now aligns with Experience Cloud checkout​.

Products 104

Products Member Experience Tools Process 104

Association Analytics

MARCH 13, 2024

Your members can provide you with a lot of data about what they are interested in and how well your association is meeting their needs. Are you taking advantage of this important information, or are you still creating events, products, and activities based on what’s always been done? That depends on your association’s members!

Review 169

Review Member Engagement Process Examples 169

Nimble AMS

MARCH 30, 2023

Associations can leverage CRM software to enhance customer or member relationships. Organizations that choose a CRM invest for the following functionalities: Lead management Contact management Reports and analytics Process automation Artificial intelligence What is association management software ( AMS ) ?

Software 138

Software Member Experience Technology Certificate 138

Nimble AMS

DECEMBER 20, 2023

The Top 3 Ways to Prepare Your Data for AI session offered industry recommendations for data preparation, to ensure AI increases your productivity, helps you reach your goals, and more. How to leverage AI to improve your learner experience Your members value professional development opportunities. What changes could you make?

New York City 142

New York City Chicago New York Tips 142

Reid All About it

APRIL 19, 2024

James Young of Product Community describes a twist on mentoring. I’m happy to feature it as long as it’s not too product-centric. Host: Community Brands Speakers: Jason Daiger, Vice President of Product & Client Services, Events, and Tirrah Switzer, Senior Director of Product Marketing, Community Brands Tue 4/23 at 1 p.m. –

Newsletter 250

Newsletter Content Social Media Education 250

Nimble AMS

JANUARY 5, 2024

Build trust with your staff by getting a core group of employees involved early in your AMS implementation process. Increase staff buy-in by inviting your stakeholder group to software demos and vendor meetings to show how your new software can improve current processes and help your organization reach its goals.

Technology 123

Technology Software Tips Process 123

Nimble AMS

JANUARY 15, 2024

Let technology do the heavy lifting—leverage modern association management software to enhance the staff and member experience and build trust in your organization. Nimble AMS also recognizes the value of trust and has ensured that it’s built into our membership processes and association management tools. Read now

Technology 132

Technology Software System Innovation 132

Nimble AMS

JANUARY 25, 2024

With the Salesforce AppExchange. Discover three reasons why the Salesforce AppExchange is redefining association management software, helping you exceed your goals and enhance the member experience. What is the Salesforce AppExchange ? All apps go through a hardcore review and testing process before being added to the store.

Software 119

Software Association Management System Innovation 119

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

Member Experience 321

Member Experience Analysis Course Survey 321

Nimble AMS

MARCH 18, 2022

That means you are always using the most recent technology – which is especially useful when you need to change and adapt to new member expectations and world situations. Using Nimble AMS, you can save valuable staff time by automating manual business processes. Personalize member communications and offers. Reduce risk.

Software 129

Software Membership Management Class Member Experience 129

Nimble AMS

MAY 18, 2023

Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience. The account record has a ton of power in the Salesforce platform, as it drives a lot of your processes and relationships,” says Nicole Adair, Salesforce Principal Solution Engineer.

America 135

America New York Member Experience Cost 135

Nimble AMS

OCTOBER 5, 2023

Since 2012, Nimble AMS h as worked with the Salesforce platform to create association-specific tools to elevate member engagement, drive strategic goals, and streamline staff processes. With applications like Nimble AMS, you can offer a modern, connected member experience and bring your organization’s data and teams together.”

Software 145

Software Innovation Team Products 145

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Team 319

Team Report Course Proposal 319

Higher Logic

MAY 20, 2020

Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better member experience. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

NOVEMBER 21, 2023

Community Brands research found that only 12% of professional or trade organizations currently have AI or machine learning technology, and only 17% plan on adopting the technology in the future. How can your association stand out from industry competition and transform your staff and member experience? Gain more data.

Process 115

Process Team Member Experience Software 115

Higher Logic

MAY 16, 2019

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago. Membership recruitment and retention aren’t isolated processes. What information do your members need at a specific time?

Member Experience 196

Member Experience Technology Content Communications 196

Nimble AMS

JUNE 22, 2023

Most of your board members will look at the big picture and need to know how the AMS investment will help the entire organization. Does the AMS create staff efficiencies through process automation that streamlines manual processes? Be sure to include examples of how the new AMS technology will empower staff.

How To 106

How To Software Revenue Technology 106

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 116

Proposal How To Software Technology 116

Nimble AMS

SEPTEMBER 14, 2022

When your association prioritizes analytics, your staff will see increased productivity across your organization. Cleaning your data can also improve its accuracy, helping to inform your decision-making process. The old adage about garbage in, garbage out, is really very relevant here,” says Ryan Stark, Nimble AMS Product Analyst. “At

Software 136

Software Review Process Recruiting 136

Nimble AMS

MAY 30, 2023

At AMS Fest 2023, you can see 22 AMS product demos and ask questions directly to the product vendors. What do product upgrades look like for this solution? The product mirrors the Salesforce approach to upgrades, which includes three product releases per year to ensure you can quickly take advantage of new functionality.

Chicago 127

Chicago Software System Cost 127

Nimble AMS

FEBRUARY 27, 2023

Your association would see a decline in member engagement , retention , and recruitment. U ltimately, yo ur organization would experience a sharp decline in ROI. Everyone needs technology that provides consistent, hassle-free product upgrades year after year. Change log. Group scheduling. Salesforce Security Review.

Software 136

Software Certificate Sample Review 136

Nimble AMS

SEPTEMBER 8, 2022

The Massachusetts Dental Society (MDS) chose to level up its member experience by investing in Marketing Cloud. With the powerful combination of Nimble AMS and Marketing Cloud, MDS has easy data integration for staff and a personalized strategy for members. Sales Cloud. Salesforce Einstein.

Organization 121

Organization Massachusetts Revenue Survey 121

Nimble AMS

MAY 6, 2022

CRM technology helps you to know your members better, build and track interactions with them, and gain useful business intelligence on membership trends – all in a streamlined way. Process automation?. Financial management (including dues, product fees, and donations)?. Why your association needs CRM and AMS functionality? ?.

Class 129

Class System Software Tools 129

Nimble AMS

APRIL 3, 2022

Making sure you have a strong technology foundation in place is one of the most powerful things you can do to help your organization work optimally and adapt processes as your organization and the world evolve.?. Nimble AMS uses Salesforce Flow to allow associations to save valuable staff time by automating complex business processes.

Software 130

Software Certificate Technology System 130

Nimble AMS

JULY 13, 2022

Legacy association management software will cost you in product upgrades and complex customizations. You run the risk of losing staff who are fed up with slow technology and broken processes. Members also care about the state of your technology, and if it negatively impacts their member experience they might lapse.

Proposal 129

Proposal How To Software Technology 129

GrowthZone

MARCH 15, 2022

Invoices, payment processing, and account reporting are part of daily operations, but are time-consuming for your staff and, therefore, impact your bottom line. With a powerful AMS, you can streamline accounting and generate income while freeing up time to strengthen the member experience.

Association Management 78

Association Management Software Process Report 78

Nimble AMS

APRIL 6, 2022

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. Nimble AMS featured 15 breakout sessions at Xperience, in addition to multiple demo opportunities and a product roadmap presentation. .

Software 125

Software Missouri Revenue Innovation 125

Nimble AMS

JULY 7, 2022

Maybe your current association management software is starting to cost you in complex customizations and product upgrades. Perhaps you’ve lost staff because of broken digital processes and slow technology. Send an anonymous survey to all staff to get their perspective on where they experience organizational friction.

Technology 110

Technology How To Software Member Experience 110

Nimble AMS

AUGUST 19, 2022

The American Society for the Surgery of the Hand (ASSH) chose Nimble AMS to streamline member and staff processes. With the point-and-click workflows builder, ASSH became a trailblazing association by automating hundreds of processes and saving countless staff hours. Increase productivity. Be flexible.

Innovation 117

Innovation United States Technology Survey 117

Aptify

AUGUST 17, 2023

Of course, some AMS vendors will be prompt in responding to your queries during the sales process, and then become less helpful after you make the purchase. If it’s incomplete, unclear, or outdated, then it suggests a lack of attention to detail that may result in challenges during product implementation.

Software 138

Software Association Management How To System 138

.orgSource

FEBRUARY 12, 2024

To align your mission with your brand and reflect that symmetry through products and services, you need to bring membership and marketing to the Equator. Both MarCom and membership have a significant role to play in an integrated planning process,” Jane observed. These are tips to help them make the journey toward collaboration.

Marketing 88

Marketing Team Social Media Communications 88

Reid All About it

APRIL 12, 2024

I’m happy to feature it as long as it’s not too product-centric. Find out how to bolster the case for your current pricing, raise prices strategically, and evaluate non-product-specific pricing approaches like subscriptions or folding education into membership fees. 1 CAE credit. More info/register. Host: Ed Rigsbee Wed 4/17 at 1 p.m.

Revenue 256

Revenue Strategy Price Newsletter 256

Reid All About it

SEPTEMBER 1, 2023

I’m happy to feature it as long as it’s not too product-centric. Host: Product Design Community Facilitator: Calvin Haney, Associate Director of Multicultural and Affinity Engagement at the American University Alumni Association *All events are online at Eastern Daylight Time unless otherwise noted. More info/register. The Next GDPR?

Revenue 227

Revenue Survey Education Strategy 227

Nimble AMS

JANUARY 31, 2023

This s ituation can leave many users feeling trapped. Learn how Nimble AMS empowers legacy AMS users to decrease low – value staff processes and elevate the member experience. Three ways Nimble AMS empowers legacy AMS users Three ways Nimble AMS empowers legacy AMS users Are you ready to leave behind your legacy system ?

Missouri 131

Missouri Software Illinois Massachusetts 131