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The Hidden Costs of Inefficiency

Associations Now

Between 2000 and 2010, the city’s MetroCard system was an unexpected profit center for the city, as passengers let $500 million in prepaid fares expire, according to The New York Times. It gets counted as fare box revenue,” MTA spokesman Kevin Ortiz told The Times. In 2012 alone, this meant about $95 million for the MTA.

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