2005 Member Experience Survey Technology 
.orgCommunity
JANUARY 15, 2019
Technology is driving the most visible disruption. Use any and all the tools of the trade—qualitative methods such as interviews and focus groups and quantitative paths such as surveys, observation and data that you mine from your AMS. I’ve been thinking, writing and talking a lot about Association 4.0.
Association Adviser
MARCH 17, 2014
Younger members are not necessarily your most tech-savvy members. Also look at learning preferences, technology adoption and topic interests. Technology is not synonymous for innovation; some associations are having breakthroughs by going back to old tech. They don’t even need a computer. The value of high-touch/low-tech.
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