Remove 2013 Remove Document Remove Innovation Remove Recruitment
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How User Groups Defer Customer Support Costs While Creating Raving Fans

Higher Logic

That’s up from 2013 by a whopping $20 billion. These tools help members find information more quickly via self-service tools including: Product documentation. Recruit Top Human Capital. Innovate and Generate Higher-Quality Solutions. In 2016, businesses lost $63 billion dollars due to bad customer service.

Cost 134
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Don't Go Another Year With a Board With Old Thinking. Make 2014 Count For Something

Tom Morrison

It''s December 2013 and every association is about to embark on a new year. A year in which we want our associations to go to a new level, membership to increase, more members engage in our programs and a vibrant board who is thinking futuristic with great ideas and innovation at the forefront. They want to know, "What''s in it for me?

Revenue 40
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What Associations Need to Know About Technology

Association Adviser

To cut down on paper, DKG also has made its scholarship applications and other forms interactive on its website and has installed an interactive monitor on the boardroom whiteboard so remote attendees can review, comment and help revise documents that others are working on in real-time. See Underwood’s article about video in today’s issue.