The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth Kanter
JANUARY 22, 2018
For instance, the San Francisco Museum of Art has 34,678 items in its collection. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. These bots are the drivers of the “Age of Automation.”. A patron would have to walk 121 miles to see them all!
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