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The Bots are Here: Leading With Our Humanity in the Age of Automation

Beth Kanter

For instance, the San Francisco Museum of Art has 34,678 items in its collection. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. These bots are the drivers of the “Age of Automation.”. A patron would have to walk 121 miles to see them all!