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Calm and collected: 6 steps for board members to reduce tensions in a community

Ungrated

Community association boards sometimes find themselves at odds with homeowners when carrying out their fiduciary duties and responsibilities. Board members often may feel unsure of what to do when an angry resident constantly complains and may not know how to reduce tensions that arise in the community. Explore options.

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Monday Buzz: The Results of a Gigantic Email Survey

Associations Now

“Understanding how these patterns shape email use is necessary for designing the next generation of interaction tools that will improve the efficiency of communications and coordination in social groups.” Great app recommendation from @NerdyBFF – Office Lens-take a picture of a document and then edit it!!

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