Communications Member Experience Member Research Project 
Reid All About it
JULY 9, 2021
. – Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. The pandemic has reshaped every aspect of our lives: how we do business, how we communicate, and how, when and where we interact with each other as human beings. Presenters: Jonathan Cooper, Communications Manager at NAES.
Smooth The Path
FEBRUARY 9, 2017
Members don’t take the time to understand their benefits. The board president has us running after his pet project. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. The conference volunteer is not doing her job.
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