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How to Give Your Customer Success Team Superpowers

Higher Logic

Their only chance to talk to each other might be at your annual user group conference, or in their independent social media or Slack channels (which don't offer the same organizational insight and data). We can learn from negative feedback , find our customer advocates , and inform our strategy on various levels.

Team 174
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3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. Stay tuned for more information in 2017, but I will be very busy writing facilitator process guides based on my decades of experience as a trainer and sharing that on this blog. How about you?