Remove Hawaii Remove Library Remove Software Remove Strategy
article thumbnail

How to Give Your Customer Success Team Superpowers

Higher Logic

We can learn from negative feedback , find our customer advocates , and inform our strategy on various levels. If you’re a tech company that’s in a high-growth pattern, as most tech companies are these days, your customer success team is probably tapped out and ready for a long vacation to Hawaii. Understand the customer’s journey.

Team 174