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How to Give Your Customer Success Team Superpowers
Higher Logic
AUGUST 8, 2019
If you’re a tech company that’s in a high-growth pattern, as most tech companies are these days, your customer success team is probably tapped out and ready for a long vacation to Hawaii. One of our B2B software customers put it this way: “The community helps us reach the customers we don’t have a lot of bandwidth to reach personally.
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